ROBERT MCCARLEY

San Antonio, TX *****

210-***-**** - ad4bjl@r.postjobfree.com

PROFESSIONAL SUMMARY

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

SKILLS

Business Development

Loss Prevention

Store Organization

Customer Relations

Problem-Solving

Staff Supervision

Inventory Counting

Business Development and Planning

Time Management

Incident Reports

WORK HISTORY

06/2022 to 11/2023 Assistant Store Manager

Lowes – San Marcos, TX

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Trained and guided team members to maintain high productivity and performance metrics.

01/2008 to 06/2022 Assistant Store Manager

Home Depot – San Antonio, TX

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Rotated merchandise and displays to feature new products and promotions. Maintained positive customer relationships by responding quickly to customer service inquiries.

Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Trained new employees on proper protocols and customer service standards. Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

06/1997 to 12/2007 General Manager

Cost Plus World Market, Inc – San Antonio, TX

Developed and implemented strategies to increase sales and profitability. Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Managed budget implementations, employee evaluations, and contract details. Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Assisted in recruiting, hiring and training of team members. Monitored daily cash discrepancies, inventory shrinkage and drive-off. EDUCATION

05/1982 High School Diploma

Troup High School - Troup, TX

Contact this candidate