Brandon Diggs

+1-540-***-**** ad4biy@r.postjobfree.com Stuarts Draft, VA 24477

Summary:

Energetic professional with over 15 years of experience in construction, distribution, and warehouse operations. Well-organized in coordinating materials and helping projects move smoothly. Skilled in multitasking, time management and team scheduling.

Skilled in operating heavy machinery, including forklifts, and committed to providing exceptional customer service.Results-oriented professional with broad range of experience in warehouse operations, Construction and distribution and sales.

Education:

GED Wilson Memorial High School, Fishersville, VA May 2001 - June 2002

Job Related Skills:

• Drivers license current with experience navigating various routes in the area.

• Proficient in hand-held device use for routing and customer delivery information.

• Able to lift up to 50 lbs and adapt to weather conditions.

• Strong customer service orientation when delivering packages

• Effective communication skills, ensuring clear coordination

• Knowledge of safety programs and understanding and quality operations.

Experience:

Distribution Specialist Schmidt, Waynesboro, VA May 2016 - Present

• Expertise in operating heavy machinery including forklift for loading and unloading goods, ensuring efficient delivery and storage.

• Demonstrated excellence in coordinating pickups and deliveries, maintaining smooth warehouse operations.

• Proven ability to work in different weather conditions, ensuring timely shipment and customer satisfaction.

Crew Leader Wendy’s Waynesboro, VA December 2023 - Present

• Lead a team of up to 5 crew members in executing daily operations efficiently and ensuring exceptional customer service standards are met.

• Train new employees on Wendy's operational procedures, safety protocols, and customer service techniques.

• Coordinate shift schedules, assign duties, and delegate responsibilities to optimize productivity and maintain a smooth workflow.

• Monitor inventory levels, place orders for supplies, and conduct regular stock checks to prevent shortages and minimize waste.

• Uphold food safety standards and ensure compliance with health regulations by enforcing proper hygiene practices and conducting routine sanitation inspections.

• Handle customer inquiries, resolve complaints, and address any issues promptly to guarantee customer satisfaction and loyalty.

Warehouse Associate Surge Staffing, Stuarts Draft, VA Dec 2018 - Feb 2022

• Skilled in forklift operation for efficient loading and unloading of trucks, highlighting mechanical aptitude and safety consciousness.

• Order Fulfillment: Efficiently pick, pack, and prepare orders for shipment according to customer specifications and company standards.

• Receive incoming shipments, verify contents against packing slips, and inspect products for damage or defects. Utilize inventory management systems to update records, track stock levels, and maintain accurate inventory counts.

• Safely operate forklifts, pallet jacks, and other warehouse equipment to transport materials and products within the facility.

• Assist in organizing and maintaining warehouse storage areas to optimize space utilization and ensure efficient workflow. Keep work areas clean and organized to promote a safe and productive work environment.

Chef/Dishwasher and Team Leader Texas Steakhouse 2010 - 2018

• Oversee day-to-day kitchen operations, including food production, inventory management, and equipment maintenance.

• Conduct regular inspections, implement corrective actions, and ensure compliance with health and safety regulations to maintain a clean and safe work environment.

• Coordinate and delegate responsibilities among kitchen and dishwashing team members to ensure smooth operations during peak hours and special events.

• Implement training programs, coaching sessions, and performance incentives to enhance team performance and individual skill development.

Diggs Home Improvement, Stuarts Draft, VA Feb 2005 - Aug 2018

• Provided first class customer service to meet all deadlines with guaranteed satisfaction.

• Installed new structures, updated systems and replaced worn components to bring building sup to current codes

• Provided first class customer service to meet all deadlines with guaranteed satisfaction.

• Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.

• Consulted with customers to understand desires and help each owner meet individual property objectives.

• Measured dimensions of finished work pieces for conformance to specifications, using precision measuring instruments, templates and fixtures.• Observed all OSHA and other mandatory safety regulations on job sites to keep accidents to minimum.

• Actively attended safety trainings and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement.

Reference available upon request

Additional Skills

• Warehouse Distribution Experience • Forklift Operation

• Precision Measuring Instruments

• Effective communication skills

• Quality Audits

• Safety program understanding

• Mechanical knowledge

• Warehouse Management

• Pallet Jack Experience

• Equipment Operation

• New Construction and Renovation

• Excavator operator

• Commercial construction

• Materials Handling

• Demolition

• Routine Cleaning

• Underground Construction (Running power lines) • Heavy Equipment Operation

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