Ramon Odunsi, PMP, CSPO

Senior Product Owner

469-***-**** ad4biv@r.postjobfree.com

Professional Summary

As an IT Consulting professional specializing in Product Ownership and Business Analysis, I bring over 5 years of experience in product management, domain consulting, business analysis, business development, product development, and product portfolio analysis. My expertise extends to customer management, business requirements management, facilitating communication between business and technical teams, business process management, market research, and project planning. With a solid history of collaboration with cross-functional teams, I excel in developing user stories and leading the implementation of new features for software solutions. I am adept at researching and evaluating issues, proficient in mitigating project risks, and committed to delivering satisfactory solutions.

Skills

Stakeholder Management Project Management Business Analyst Technical Product Management Requirement Analysis SharePoint Scrum Excel Salesforce Waterfall Testing (UAT) Task Tracking Tools User Stories Jira Migration Visio Grafana (monitoring tool) Confluence Tableau MySQL Workbench ServiceNow SAFe Product Roadmap SAP HR/ S4HANA Dynamics 365(CRM/ERP) Prioritization Agile methodologies Data analysis Technical understanding UI/UX design Development knowledge Business acumen Power BI Axure RP AzureDevops

WORK EXPERIENCE

Pizza Hut Dallas – Product Owner (August 2023 – Jan 2024)

Enhanced the Point of Sale (POS) system utilized by team members at franchise stores, optimizing daily operations efficiency.

Create and maintain epics, user stories, acceptance criteria, and other processes and workflows to support the development team and streamline the product development process.

Developed a forward-thinking POS product roadmap aligned with business objectives, integrating emerging technologies to remain competitive in the industry.

Led cross-functional teams in designing and implementing user-friendly POS interfaces, ensuring seamless user experiences.

Facilitated effective communication with stakeholders to align on features, functionality, deadlines, and project details.

Conducted thorough market analysis to understand team members' needs, informing the POS product strategy

Collaborated in crafting development stories for each sprint, addressing key objectives and requirements.

Orchestrated design sessions focusing on enhancing the UI/UX components of the POS system.

Explored opportunities for digital transformation to enhance team member experiences in-store.

Coordinated meetings with internal and external stakeholders, including vendor partners, to optimize restaurant operations and improve user experience.

Conducted initial and final verification of traceability, documentation comprehensiveness, and feature completeness.

Managed Agile sprint iterations through stand-ups, storyboarding, and retrospectives, ensuring efficient project progress.

Oversaw the team backlog and prioritized items based on project goals and stakeholder feedback.

Developed project plans and actively participated in release process meetings to ensure timely delivery.

Translated requirements into user stories to guide the development process, fostering clear understanding and alignment.

Communicated project status and identified roadblocks with team members, fostering transparency and collaboration

Infosys Dallas - Product Owner/Business Analyst (August 2022 – August 2023)

Formulate and define the system scope and objectives for intricate projects, ensuring alignment with business goals and facilitating effective communication between business leaders and the IT team.

Take charge of the product roadmap, achieving a 96% adherence to all feature deadlines by proactively identifying and mitigating engineering roadblocks

Collaborate with the IT team to oversee the installation and automation of application upgrades, guaranteeing seamless integration and functionality.

Present findings and recommendations to seven product teams, utilizing both qualitative and quantitative data to drive new feature development.

Consult with users and clients to address complex system issues, conducting in-depth evaluations of business processes, systems, and industry standards, and recommend effective solutions.

Identify technical requirements and translate them into comprehensive technical stories for various integrations, deployment plans, and API creations.

Work on a diverse range of high-visibility IT projects, both internally and in conjunction with external vendors, ensuring successful project outcomes.

Foster open communication between executives, stakeholders, engineering, and marketing, resulting in a remarkable 22% year-over-year improvement in the feature development life cycle.

Actively support efforts to complete data conversion, cleanliness, sterilization, and synchronization on the new system. I am an advocate for automating processes, with expertise in reconstructing data and processes to build reputable and reusable workflows.

Owned the planning and scheduling of two-week sprints, articulating the product vision to the engineering team, and achieving a remarkable 98% attainment of product goals.

TA Logistics Services – Product Owner (May 2019- August 2022)

Define and refine the product vision and strategy for logistics software solutions, ensuring alignment with business objectives and customer needs.

Collaborate with stakeholders to gather requirements and prioritize features, ensuring the product backlog reflects the most valuable enhancements for the logistics industry.

Lead cross-functional teams of developers, designers, and testers in the planning, execution, and delivery of product increments, following Agile methodologies such as Scrum or Kanban.

Act as the primary point of contact between business stakeholders and the development team, facilitating communication and ensuring a shared understanding of project goals and requirements.

Conduct market research and analysis to identify industry trends, competitive landscape, and customer preferences, informing product roadmap decisions and feature prioritization.

Define and track key performance indicators (KPIs) and metrics to measure the success of product initiatives, such as on-time delivery rates, inventory accuracy, and customer satisfaction.

Collaborate with sales and marketing teams to develop go-to-market strategies, product positioning, and messaging to effectively promote logistics software solutions to target customers.

Collaborate with sales and marketing teams to develop go-to-market strategies, product positioning, and messaging to effectively promote logistics software solutions to target customers.

Champion a customer-centric approach to product development, regularly gathering feedback from end-users and incorporating it into product iterations to enhance usability and satisfaction.

Manage relationships with external vendors, partners, and third-party integrations, ensuring seamless interoperability and maximizing the value delivered to customers.

Stay abreast of emerging technologies, industry standards, and regulatory requirements relevant to logistics and supply chain management, incorporating them into product development plans as appropriate.

United Healthcare – Jr Product Owner/Business Analyst (April 2017 - 05/ 2019)

Refine the product vision for healthcare software solutions, aligning them with the company's mission, regulatory requirements, and patient needs.

Facilitate collaboration between various departments such as development, design, marketing, and customer support to ensure a unified approach to product development and delivery.

Solicit feedback from stakeholders including customers, internal teams, and external partners to gain insights into product performance and identify areas for improvement.

Ensure that the product meets the needs and expectations of customers by prioritizing features and enhancements based on customer feedback and market demands.

Define and prioritize backlog items and product features in alignment with the product vision and strategic goals, ensuring that the development team focuses on delivering the highest value to the customer.

Define and prioritize backlog items and product features in alignment with the product vision and strategic goals, ensuring that the development team focuses on delivering the highest value to the customer.

Participate in daily scrum meetings, sprint planning sessions, and sprint reviews with the development team to prioritize tasks, track progress, and ensure timely delivery of features.

Ensure that team members have a clear understanding of the product vision, deliverables, goals, and timelines, fostering alignment and accountability within the team.

Act as the primary point of contact for the development team and stakeholders regarding product-related issues, providing support, guidance, and resolution as needed to ensure smooth product development and delivery processes.

Education

University of North Texas - Bachelor of Arts

Scrum Certification

Project Management Certification

Product Owner Certification

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