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Customer Service Relations

Location:
Winston-Salem, NC, 27105
Posted:
March 13, 2024

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Resume:

Lisa W. Settle

Clerk - UPS

Winston-Salem, NC ***06

ad4bir@r.postjobfree.com

+1-336-***-****

Dedicated Production Scheduler for over 22 years with demonstrated skills communication and computer

skills contribute to high levels of efficiency and productivity. Assembly worker for 5 years. A dependable employee who enjoys establishing excellent customer relations and successfully managing

customer issues. An organized, accurate and fast worker with solid computer skills and customer service..

Work Experience

B2B operator

Hanesbrands/Inmar - Winston-Salem, NC

February 2019 to Present

My job title is a Processor. We run 8 different line. KA,.BPW, INT, Polo, Underwear, Socks, Champion. Hanes parts. Which consists of sorting. Inspecting, damaging and packaging of products. Clerk

UPS

August 2004 to Present

Handle all customer relations issues in a gracious manner Responded to customer concerns with friendly and knowledgeable service Scan and process packages, re label packages

Place all outgoing packages on conveyor belt

Organized the packages in hold area

Production Scheduler

Precision Part Systems

May 1991 to November 2018

Tracked progress of manufacturing orders

Updated management and clients on the process of production Developed scheduling for task, so that goods will be available when needed. Prepared packages for shipment, pickup of courier delivery to customer Managed office supplies, vendors, organization and upkeep Processed accounts receivable and accounts payable Performed general office duties, including answering multi-line phones, routing telephone calls or message to appropriate staff.

Typing, filing, sorting and handling incoming and outgoing mail Sale Associate / Switchboard Operator

Walmart

August 2002 to May 2004

Help assist customer in various departments

Zoned departments

Help Supervisor mark down prices on clothes items

Direct all incoming call to correct department

Education

High School Diploma

R.J. Reynolds High School - Winston-Salem, NC

1983

Skills

• CUSTOMER SERVICE

• TELEPHONE (10+ years)

• DATA ENTRY

• ADMINISTRATIVE SUPPORT

• BOOK KEEPING

• Filing

• Inventory Clerk

• Machine Operator

• Communications

• Excel

• Microsoft Excel

• Inventory

• Receptionist

• Multi-line Phone Systems

• Accounts Receivable

• Phone Etiquette

• Accounts Payable

• Microsoft Outlook

• QuickBooks

• Office Management

• Sales

• Office Administration

• Accounting

• QuickBooks

• Assembly

• Customer service

• Bookkeeping

• Office management

Certifications and Licenses

Driver's License

Additional Information

Skills

Administrative support File and Database management Data Entry Customer Service

Book keeping Product Knowledge

Telephone etiquette Oral and written communication



Contact this candidate