Lynda Haggart

** ******* ** - ***** ****, Ct ****7

ad4bi0@r.postjobfree.com 860-***-****

PROFESSIONAL EXPERIENCE

Trinity Health of New England Heart and Vascular Specialists July 2021 - September 2023

Office Coordinator

. Manage Medical Assistants and Administrative Staff

. Oversee and provide support for all office functions including referrals, Authorization and appeals

. Manage Call Center Staff

. Train and orient new staff

. Responsible for provider and colleague payroll and approving time off requests.

. Develop and implement business office policies and procedures.

. Effectively build cohesive teams

Cottage Grove Cardiology, PC

Sept 2019 - July 2021

Accounts Receivable Manager

. Training and development of the billing department staff. Oversaw the day to day Operations of the billing department to ensure accuracy, chart coding and billing Processes.

. Daily balancing to ensure accurate posting

. Bank reconciliation

. Assist with month end closing reports and accounting

. Process payroll

. Train and instruct employees

. Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints

. Strong organizational skills required to meet department objectives and keep staff on Task

. Ability to set and meet defined performance and production goals. Woodland Anesthesiology Associates March

Jan 1987 – October 2018

Billing Office Manager

Office personnel manager responsible for new hire training, monitoring employee performance and resource allocation for a team of 15 direct reports.

• Processed weekly payroll, set expectations, and performed annual employee evaluations; conducted monthly staff meetings to highlight prior accomplishments and review upcoming priorities.

• Completed insurance requirements for the anesthesia department to ensure new physicians were fully credentialed with individual insurance companies.

• Administered efficient working standards to billing staff to ensure high levels of productivity and successfully meet monthly accounts receivable goals and ensure insurance information is adequately registered to meet established accuracy standards.

• Led Epic Medical Systems implementation to specifically accommodate the anesthesia department resulting in successful transfer of data to new system with no issues.

• Monitored implementation via monthly meetings to discuss potential issues and updates with the Epic billing team to ensure the claims process was not interrupted.

• Resolved customer billing disputes, settlements and adjustments; worked closely with collection agencies to coordinate client payments.PAIN Duties included accounts receivable, scheduling, and working with physicians and their offices to successfully build and maintain partnerships. Investigated insurance requirements and authorizations prior to scheduling treatment PAIN MANAGEMENT CENTER

Duties included accounts receivable, scheduling, and working with physicians and their offices to successfully build and maintain partnerships. Investigated insurance requirements and authorizations prior to scheduling treatment

Saint Francis Hospital and Medical Center May

1986 – January 1987

Office Coordinator

Responsibilities included verifying authorizations and notes to ensure that all requirements were met prior to upcoming surgical procedures. Maintained scheduling system to ensure proper scheduling and input patient demographic data from surgical information sheets. Office reception and maintaining patient histories and laboratory results. EDUCATION

Manchester Community College

Associate in Science, Medical Billing & Coding

SKILLS & STRENGTHS

EPIC Medical Systems

Microsoft Office

• Excellent oral and written communication skills

• Strong organizational skills required to meet department objectives and keep staff on task

• Ability to set and meet defined performance and production goals

• Ability to analyze problems and create viable working solutions

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