PUJA THAPAN

SUMMARY

Results-driven sales and marketing expert with a proven track record of

driving revenue growth and developing strategic partnerships. Strong interpersonal and communication skills.

EXPERIENCE

Head Sale & Marketing, 09/2018 - 10/2019

FISSION INFOTECH

Business Development Manager, 02/2016 - 07/2016

BITMIN INFOSYSTEMS

Account Manager – Client Services, 03/2013 - 04/2015 Altimetrik / Davinta

Account Manager – Client Services, 01/2011 - 02/2013 Augustuss Group India

CONTACT

Address: Redmond, WA 98052

Phone: 206-***-****

Email: ad4bhi@r.postjobfree.com

SKILLS

Digital Marketing

Lead gen to closing

SEO

Prospecting

Email marketing

Relationship building

Marketing automation tools

Content creation

Developed key customer relationships and drive customer satisfaction at assigned accounts.

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Social media marketing, Email marketing, SEO expert. Streamlining sales and marketing processes.

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• Coordinate with internal resources to meet customer business needs.

• Drive growth within existing assigned account.

• Present new products and services and enhance existing relationships.

• Client Management, post-sales support, support pre- sales.

• Generated new business with marketing initiatives and strategic plans. Establishing relationships with key decision-makers within customer's organization to promote growth and retention.

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• Negotiated and closed long-term agreements with new clients. Goal to improve business support metrics which track service quality, effectiveness and customer satisfaction.

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• Managed customer escalations.

Partnership & Relationship Building Market Research & content writing & Marketing Activities.

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Scheduled and attended meetings with clients and prospective clients as requested.

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Collaborated with finance department on invoicing accuracy for applicable products, services, software and logistics.

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Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

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Account Development Executive, 01/2009 - 11/2010

Akamai Technologies Inc

Sr. Business Development Executive, 02/2008 - 08/2008 Sparta consulting, SAP Services - Noida, India

Business Development Executive, 05/2005 - 01/2008

Rapid - Gurgaon, India

EDUCATION AND TRAINING

BA, English & History

HNB UNIVERSITY - INDIA

ACCOMPLISHMENTS

- Several deals closed for US market.

- $800,000 deal in Africa market.

- 600,00 Telecom deal closed in EG (Africa)

- Generated approx $170,000 worth business from African region in 2 years.

• Complete ownership of Client Management.

• Focal Point between the Client and the Offshore PM Team. Built client relationships by responding to inquiries and following up with potential and existing clients.

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Interacted with clients on regular basis to quickly alleviate issues and provide project updates.

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Driving the early stages of the sales cycle ensure well qualified first appointments that become valid revenue generation opportunities.

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• Communicate the value of solution offerings within target industry. Identify target customers, assist the MAE with effective contact discovery, prospect research and drive qualified sales appointments.

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• Generate a minimum of 30 qualified first appointments per quarter.

• Generate leads,Introduce services & Acquire new clients

• Identifying the decision makers in the prospective client companies

• Work on web research for prospect identification & lead generation

• Creating a database by using different internet tools

• Staying in touch with prospects through proper follow-ups. Prospecting & Lead Generation by campaigns like Cold Calling & emails. Understanding client needs and requirements.

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Maintain database by keeping accurate, up-to-date records and by continually adding new contact information.

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• Have also greatly worked on press releases for the company.

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