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Care Coordinator Front Desk

Location:
Howell, NJ, 07731
Posted:
March 13, 2024

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Resume:

VICTORIA COMAN

**** ***** ****** ***. #*

Asbury Park, NJ 07712

973-***-****

ad4bg9@r.postjobfree.com

PROFILE: With over 20 years of experience in a host of different administrative positions, I have developed impeccable communication and team building abilities, exemplary supervisory skills and an inspired approach to client interactions. As you will see from my resume, I also have entrepreneurial creative passions like professional photography and wellness product sales & marketing, which have made me a well-rounded and accomplished individual with a lot to offer. I am highly adaptable, multifaceted and dependable with a very committed work ethic that will prove invaluable to your work force and its productivity.

EDUCATION: Montclair State University, Montclair NJ

Bachelor of Arts, Degree in Communications, May 1993

WORK EXPERIENCE:

July 2021- SOCIAL VALUE FINE JEWELRY

Present LONG BRANCH, NJ

Office Administrator

Manage online customer service inquiries for global Etsy Store

Correspond and follow up with customers for special orders

Communicate with various shipping companies with any issues

Coordinate return process from checking in items and inspection

Update inventory system to reflect correct quantities on a daily basis

Oversee order processing and shipping department logistics

Inspect orders to ensure items are correct

Update current listings with new photos and product information

Create new listings with photos, specifications and product information

May 2018 - EASTPOINTE INTEGRATED HEALTHCARE

December 2020 ATLANTIC HIGHLANDS, NJ

Front Desk Administrator

Greet hundreds of patients when they sign in to this multidisciplinary facility

Answer incoming phone inquiries

Schedule and maintain appointments for 11 healthcare providers

Input all new patient information into EMR clinical software

Assist doctors with new patient appointments – complete patient intakes, x rays and take each patient through new patient protocols

Verify insurance information for patients

Market & sell multidisciplinary packages of care – chiropractic, physical therapy, acupuncture and therapeutic massage

Complete opening and closing procedures

Assist in training new hire employees

July 2003 - FREDERICK GALLERIES PHOTOGRAPHY STUDIO

Present ALLENHURST, NJ

Photography Assistant – Full time/Freelance

Coordinate appointments for potential wedding/event clients and photography sessions

Assist client at each photo shoot with outfit coordination and props

Personally assist bride & groom/bridal party/athletes/families with all event aspects

Photograph each event in a creative photojournalistic manner

Aid lead photographer in all aspects of wedding/event coordination from photo shoot to album design

July 2009 - BRUCE P. BILOW MEDICAL DENTISTRY

March 2011 LITTLE SILVER, NJ

Front Desk Receptionist

Answered incoming telephone inquiries

Scheduled appointments for dentist and hygienist

Accepted and entered patient and insurance payments into computer system

Confirmed and pulled charts for future appointments

Verified eligibility of patients with insurance carriers

Entered new patient information into computer system

Reconciled daily patient and insurance payments at end of day

April 2001 - SAINT BARNABAS HOSPITAL HEALTH CARE SYSTEM

April 2003 OCEANPORT, NJ

Human Resources Assistant

Responsible for all aspects of employee assistance to contribute to a positive employee experience

Scheduled interviews for all open positions

Completed reference checks on potential new hire employees

Facilitated training programs for new hire employees

Maintained employee records

Coordinated employee breakfasts and lunches on a monthly basis

Created and implemented blood drive strategy with American Red Cross at facility of 30+ employees

Worked with insurance liaisons and coordinated open enrollment of employees

Planned and executed employee picnics with food services and activity agents

Participated in and completed sale of tickets for Employee Day at Great Adventure

Collaborated with other Human Resources Departments within system on a regular basis in order to gain valuable ideas to improve service within facility

June 1999 –

April 2001 Payroll Representative

Processed payroll for eleven sites on a weekly basis

Responsible for printing checks/direct deposit payroll stubs for each site

Assisted payroll supervisor in W-2 process for eleven sites

Prepared and completed reports that coincided with each facility’s tax reporting

Communicated with each facility’s payroll department to complete process in timely fashion

Consulted with team members to continuously improve efficiency within department

INDEPENDENT CONSULTANT: Arbonne International - a 40 year old botanically based skin care/health and

wellness B Corporation which provides environmentally responsible product, sense of community and personal growth and fulfillment

VOLUNTEER WORK: Project Kind – helping to feed and clothe the homeless in Newark, NJ

PERSONAL INTERESTS/HOBBIES: Nature photographer, beach comber, fitness enthusiast, pet lover



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