Sales Associate Customer Service
Resume:
Jerry Martinez
Retail Sales Associate sales assistant
Results-driven retail sales associate with over five years of experience in exceeding sales targets and providing exceptional customer service. Skilled in product knowledge, merchandising, and building lasting customer relationships.
Contact Information
********.******@*****.***
Address
4638 west Schubert avenue
Phone
Date of birth
May 31, 1985
Nationality
Hispanic
Experience
Sales Assistant
The inspiration company
Call Center Representative
T mobile
Warehouse supervisor
FedEx express
CNA
KARE
Fast Food Worker
Speedway
Accounts Payable Specialist
Vaco
Bookkeeper
Confidential
Assistant Store Manager
Murphy USA
Warehouse Worker
Capstone logistics
Accounting clerk
Creative financial
Business Development
Online transport
Education
Business administration
WGU
Skills Languages
Spanish
Native
Sales Associate
Louis Vuitton
Organized and hosted VIP events and was responsible for handling ‘exclusive’ clients. San Francisco, CA
Jun 2013 - Mar 2017
Indianapolis Indiana
Oct 2006 - Oct 2007
• I Provided exceptional customer service to increase customer loyalty and satisfaction.
• I Assisted in merchandising and store display to enhance product visibility and sales.
• I Conducted product demonstrations and samples to drive sales and educate customers. I Managed inventory levels and restocked shelves to ensure product availability for customers.
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Auburn AL
Apr 2007 - May 2009
I Provided excellent customer service and resolved disputes efficiently in a fast-paced call center environment.
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I Demonstrated strong communication skills in handling a high volume of incoming calls and inquiries.
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I Utilized problem-solving abilities to troubleshoot technical issues and provide solutions to customers.
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I Met or exceeded sales targets through upselling and cross-selling products to customers.
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Bakersfield CA
Oct 2011 - Dec 2012
• I Led warehouse team, increased productivity by 20%
• I Developed staff training programs, improved team performance
• I Established inventory control procedures, reduced errors by 15%
• I Demonstrated strong problem-solving skills, resolved issues efficiently and effectively Chickasaw AL
Jun 2008 - Oct 2009
• I Provided compassionate care for up to 10 residents in a skilled nursing facility.
• I Assisted with activities of daily living, including bathing, grooming, and feeding.
• I Monitored vital signs and reported any changes to nursing staff promptly. I Collaborated with interdisciplinary team to develop care plans and ensure residents' well- being.
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Chicago IL
Nov 2010 - Dec 2011
• I Efficiently operated cash register and served customers with a friendly attitude.
• I Prepared and assembled food orders quickly in a high-volume, fast-paced environment. I Maintained cleanliness and organization of work area according to health and safety standards.
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• I Worked effectively in a team to meet daily operational goals and deadlines. Albany Georgia
Aug 2015 - Jul 2017
• I Processed invoices and reconciled accounts, reducing outstanding balances by 20%. I Conducted monthly financial audits, ensuring accuracy and compliance with company policies.
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I Communicated effectively with vendors to resolve disputes and maintain positive relationships.
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I Utilized accounting software for data entry and reporting, increasing efficiency and accuracy.
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Elkhart Indiana
Jul 2016 - Oct 2017
I am Proficient in bookkeeping software such as QuickBooks, ensuring accurate financial records.
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I am Skilled in reconciling accounts and preparing detailed financial reports for management review.
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• I have Strong attention to detail in performing accounts payable and receivable duties. I am Experienced in maintaining confidentiality and ethics when handling sensitive financial information.
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East Chicago Indiana
Jul 2017 - Aug 2019
• I Led team of sales associates to exceed monthly sales goals by 15%. I Implemented new product placement strategy resulting in 20% increase in customer engagement.
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I Coordinated store inventory counts and streamlined reporting process for improved accuracy.
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I Trained new employees on store policies and procedures to ensure consistent customer service.
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Hialeah Florida
Feb 2013 - Aug 2014
• I am Forklift certified and experienced in operating various warehouse equipment safely.
• I am Skilled in loading/unloading trucks and accurately picking orders for shipping. I am Efficient in inventory management and maintaining a clean and organized warehouse.
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I have Strong communication skills to collaborate with team members and prioritize tasks effectively.
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Ashland Kentucky
Jul 2020 - Nov 2023
• I Processed and verified financial transactions ledgers accurately for audit purposes I Managed accounts receivable and payable, reconciling discrepancies and resolving inaccuracies
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I Prepared and reviewed financial reports, ensuring compliance with company policies and regulatory requirements
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• I Utilized MS Excel to analyze financial data and assist in budget planning and forecasting Greenfield Indiana
Oct 2020 - Dec 2023
• I Successfully generated new leads and partnerships to increase company revenue. I Developed and implemented sales strategies that resulted in significant business growth.
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I Cultivated relationships with key stakeholders and negotiated lucrative deals to drive profits.
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• I have Proven track record of exceeding sales targets and expanding client base. Chicago Illinois
Nov 2019 - Mar 2023
Customer assistance Work ethic Flexibility Customer service Product knowledge Communication Sales techniques Cash handling Inventory management Upselling techniques Communication skills Problem solving Sales negotiation Teamwork Time management
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