Human Resources Store Manager
Resume:
Myla Moore
Fernley, NV
ad4be6@r.postjobfree.com
Human Resources Coordinator and Store Manager with extensive experience in retail.
Experienced in full cycle recruiting for current store and stores within assigned district,
Completed HR tasks including sourcing, screening, interviewing, hiring, sending out offer letters, overseeing onboarding and auditing paperwork, completing I-9 verification through E-Verify, managing backgrounds and verifications through CCC verify, creating and maintaining personnel files, training and mentoring new hires, maintaining compliance government regulations, communicating open enrollment period for benefits, etc.
Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals, sales and profitability strategies.
Able to collaborate with cross-functional teams and build rapport to ensure favorable project outcomes.
SKILLS
Human Resources
Customer service management
Payroll management
Problem-solving
Operations management
Strategic thinker
Team development
Talent recruitment
Promotional planning
Store merchandising
Store operations oversight
Multitasking and organization
Sales expertise
Root cause analysis
Process improvements
Work planning and prioritization
Relationship building and management
Team building and leadership
Training and mentoring
Culture development
Employee supervision and motivation
Leading staff meetings
Judgement and decision making
TECHNICAL SKILLS
Microsoft Office Suite
E-Verify
CCC Verify
PROFESSIONAL EXPERIENCE
Marshalls Sparks, NV 06/2018 to 12/2023
Human Resources Coordinator & Store Manager
Completed full-cycle recruiting, sourcing, screening, interviewing, hiring, and onboarding new hires.
Managed offer letters, communicating offer details over phone to candidates and sending out letters.
Trained and supervised new employees, providing leadership, insight and mentoring to supply knowledge of company programs, policies, and processes.
Audited/reviewed new hire paperwork to ensure compliance and completion.
Oversaw I-9 completion utilizing E-Verify.
Initiated and monitored background checks through CCC Verify.
Notified employees verbally and over the phone of benefits enrollment.
Delegated work to staff, setting priorities and goals.
Researched timecard issues with payroll – historical punches/edits – for retro pay.
Developed strategies to maximize sales and profitability.
Reviewed financial statements and sales/activity reports to measure productivity and goal achievement.
Coordinated financial or budget activities to fund operations and maximize investments.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Performed regular price checks to ensure competitive pricing.
Mitigated business risks by working closely with staff members and assessing performance.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Implemented successful business strategies to increase revenue and target new markets.
Reviewed customer feedback to make operational improvements and promote satisfaction.
Maintained updated HR and management knowledge through continuing education and advanced training.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Established store tactics and strategies to achieve operational performance and sales goals.
Preserved product quality by maintaining stockrooms and disposing of damaged items.
Worked with cross-functional teams to achieve goals.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Prioritized and organized tasks to efficiently accomplish service goals.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Prepared staff work schedules and assigned team members to specific duties.
Approached customers and engaged in conversation through use of effective interpersonal skills.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Lucky Brand Jeans Cabazon, CA
11/2012 to 05/2018
Human Resources Coordinator & Store Manager
Oversaw full-cycle recruiting, sourcing, screening, interviewing and hiring new employees for all store locations in District.
Verbalized and sent out offer letters to new hires.
Managed onboarding process, reviewing new hire paperwork for completion and compliance.
Completed I-9 verification using E-Verify.
Created and maintained confidentiality and personnel files.
Trained and mentored associates to teach daily tasks and procedures, strengthening workflow productivity through development.
Provided feedback on marketing campaigns to improve effectiveness.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Delegated work to staff and cross-functional teams, setting priorities to achieve goals.
Established store tactics and strategies to achieve operational performance and sales goals.
Preserved product quality by maintaining stockrooms and disposing of damaged items.
Recognized by management for exceptional customer service.
Prioritized and organized tasks to efficiently accomplish service goals.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Bebe Los Angeles, CA 04/2007 to 11/2012
Store Manager
Oversaw offer process, verbalizing information and sending letters out via email.
Created and maintained personnel files, ensuring confidentiality.
Notified employees verbally and over the phone of benefits enrollment.
Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Used excellent communication skills and issues resolution to strengthen lasting customer relationships and effectively determine needs and resolutions.
Provided feedback on marketing campaigns to improve effectiveness.
Planned and completed group projects, working smoothly with others.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services.
EDUCATION AND TRAINING
Garfield High School Los Angeles, CA
High School Diploma
Contact this candidate