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Customer Service Social Media

Location:
Fort Worth, TX
Posted:
March 13, 2024

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Resume:

Elisa Reid-Powell

Administrative Support

Arlington, TX 76001

elisareid41©gmail.corn

682-***-****

Seeking an innovative growing company in which I can utilize my extensive knowledge with marketing, document review, cash applications, invoice coding, customer service, credit analysis, purchase orders and leadership.

Work Experience

Program Director

Holistic Enrichment Program - Fort Worth, TX

August 2019 to Present

Manage marketing and growth of the organization by cold calling, visiting potential clients and social media.

Manage all payables and receivables from, purchase orders, cash applications, payroll, and invoice coding.

Develop and approve all budgets of the organization.

Manage daily operations of the program by monitoring performance, putting in place procedures that will enhance productivity.

Provider accurate and timely delivery of program information and paperwork

Create and submit all reports required by TDA, USDA

Devised evaluation strategies to monitor performance by providing leadership and be a positive role model for other staff.

Oversee the enrichment for ages ranging 3-18.

Maintain working relationship with vendors.

Create and maintain relationship with collaboration, network and support specific to current programs and agencies including but not limited to the Child Adult Care Food Program (CAFCP) and Childcare Management Services (CCMS)

HR Integration/Acquisition Specialist

ACS - Dallas, TX

October 2004 to December 2018

Performed background checks and made sure all new employees are ready and in the system on transition date.

Traveled to location collect paperwork from satellite locations and explain benefits, company policy, and welcome them to ACS.

In put all the required acquisitioned employees into UltiPro and FEPS system daily and worked closely with acquisition, benefit, tax, and payroll departments to maintain a smooth transition for all incoming employees.

Supported other departments with special projects, MSS reports, merit increase and performance review. Also maintained all employee files.

Education

High School or equivalent

North High School - Davenport, IA

June 1988

Skills

Organizational

Budgeting

CPR Certification

On-Site

Osho 30

Scheduling

Marketing

Negotiation

JD Edwards

Invoice Coding

UltiPro

Human Resources

Cash Applications Batch

Payroll

SAP

Accounts Payable

Payment Posting

Credit Analysis

Account Reconciliation

Bank Reconciliation

General Ledger Accounting

Customer service

Leadership

Windows

JD Edwards

PeopleSoft

Purchasing Order

General ledger accounting

After School Care

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Microsoft Outlook

English

Organizational skills

Communication skills



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