KAITLYN CALLAHAN, MHA, CLSSGB

Papillion, NE ***** 406-***-**** ad4b9l@r.postjobfree.com www.linkdin.com/in/Kaitlyn-callahan89 CAREER PROFILE

Dedicated professional with over 9 years of outstanding performance and results while serving in the United States Air Force as a Physical Therapy Assistant, Healthcare Administrator, Healthcare Project Manager, and Education and Training Manager. EDUCATION

MASTER OF HEALTHCARE ADMINISTRATION, New Brunswick, NJ Rutgers University, January 2023

SIX SIGMA GREEN BELT CERTIFICATION, 2021

ASSOCIATE IN APPLIED SCIENCE (A.A.S.) IN EDUCATION AND TRAINING MANAGEMENT, Montgomery Alabama Community College of the Air Force, October 2021

BACHELOR OF SCIENCE (B.S.) IN SPORTS AND HEALTH SCIENCE, Charles Town, WV American Public University, August 2020

ASSOCIATE IN APPLIED SCIENCE (A.A.S.) IN PHYSICAL THERAPY, Montgomery Alabama Community College of the Air Force, April 2015

EXPERIENCE

EDUCATION AND TRAINING PROJECT MANAGER, Wrightstown, NJ 514th Force Support Squadron, USAFR, September 2019 - November 2022

• Manages deployment-related health assessment compliance, tracks, notifies, and coordinates completion with clinical teams, and reports individual mobility readiness updates/compliance through Electronic Case Reporting.

• Presents training updates, and project efficiency and recommends methods to maximize deliverables to command (executive) leadership.

• Develops, designs, and evaluates training programs in departments across the Air Force

• Validates training standards and determines adequacy of existing courses and programs.

• Collects, analyzes, and tracks job performance, data and recommends actions to correct deficiencies in education and training programs.

• Revises programs and instruction, and administers education and training programs. Serves as program manager for offsite and onsite training. FLIGHT CHIEF (Senior Clinical Project Manager) OF PHYSICAL THERAPY DEPARTMENT, Wrightstown, NJ 87th Medical Operations Squadron, USAF April 2018 - September 2019 In addition to Physical Therapy Assistant responsibilities and NCOIC responsibilities:

• Responsible for the overall management of the Physical Therapy department, utilizes industry best practices, techniques, and standards.

• Develops goals and objectives that integrate organizations and physical therapy/healthcare objectives. Researches, interprets, analyzes, and applies Department of Defense, Direct Hiring Authority, Air Force policy, and professional society guidelines.

• Establishes policies and procedures for accomplishment of physical therapy; plans and manages schedules that promote a smooth workflow and even distribution; advises and provides counsel to employees regarding policies, procedures, and directives.

• Recommends selection of candidates for vacancies, promotions, details, and reassignment in consideration of skills, qualifications, and mission requirements.

• Manages contracts with vendors and suppliers, and monitors progress and project execution. Report project outcomes and or risks to senior leadership.

NCOIC (Clinic Manager) OF PHYSICAL THERAPY DEPARTMENT, Great Falls, MT 341st Medical Operations Squadron, USAF November 2015 – April 2018 In addition to Physical Therapy Assistant responsibilities:

• Tracks and maintains records of all subordinates including their positions, accolades, duty assignments, duty limitations, and physical fitness standards using CRM-SaaS-myPers.

• Supervises and conducts continuing education and in-service and upgrade training. Monitors progress and makes adjustments as needed.

• Oversees, plans, implements and measures continuous process improvement efforts to boost clinic efficiency with the use of key performance indicators.

• Manages material and equipment. Recommends the need for resource requirements to ensure project efficiency and maximize deliverables. Coordinates, prepares, and submits annual budgets.

• Utilizes the Composite Health Care System (CHCS) Level 7- formatted (HL7) data source to manage and maintain 10 provider treatment schedules. Oversees clinic appointments, maintains records of cases, and prepares activity reports; reviews reports and records for accuracy. PHYSICAL THERAPY ASSISTANT, Great Falls, MT

341st Medical Operations Squadron, USAF April 2013 – November 2015

• Daily use of Composite Health Care System (CHCS) Level 7- formatted (HL7) data source to update patient demographics, and ensure availability of medical documentation for appointments. Fills internal and external record requests.

• Plans, implements, and manages the delivery of physical medicine and orthotic services. Maintains high care standards and ethical conduct while working as part of the patient care team.

• Participates in planning, providing, and evaluating patient care interventions.

• Observes, records, and reports patient responses to treatment. Assists therapist evaluations, tests, measurements, procedures and wound and burn care.

• Provides quality patient care in an ethical, legal, safe, sanitary, caring, and efficient environment. HONORS & DISTINCTIONS

The Rutgers MHA Upsilon Phi Delta Society (AUPHA), 2023 American Military University Honor Society, 201*-****-** Outstanding Airman of the Year, 2017

PROFESSIONAL AFFILIATIONS

American College of Healthcare Executives (ACHE), Member since 2021- Member ID #1420558 References available upon request

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