ADENE SCHROEDER

503-***-****, ad4b9b@r.postjobfree.com, Krotz Springs, LA, 70750

SKILLS

Recruitment, Hiring and Onboarding

Legal Compliance

Policy Development and Implementation

Employee Training, Performance and Engagement

Resource and Schedule Management

Employee Retention and Recognition Programs

Dispute Mediation and Conflict Resolution

Payroll Administration

Advanced MS Office

PROFESSIONAL SUMMARY

Experienced HR Professional with 10+ years of experience in resource coordination, schedule management and employee relations. Skilled in payroll and benefits administration, HR recordkeeping, employee training and workers' compensation demands. Known for being a problem-solver, good listener, and creative thinker. Achieved a remarkable 58% reduction in turnover in 2022. Winner of the GBR SHRM HR Professional of the year award in 2022 for improving staff moral and employee engagement. Sitting for the SHRM CP exam in spring 2024.

EXPERIENCE

Fertility Answers Practice Manager Baton Rouge/Lafayette, LA

Apr 2023 - Oct 2023

• Recruited talent, reviewed resumes, set up interviews, job shadows, onboarding, open enrollment, maintained employee files, Disciplinary actions.

• Processed payroll biweekly track attendance, tardy, and PTO balances.

• Reviewed Vendor contracts and negotiated with vendors to find the most cost-effective supplies and equipment saved a potential $30,000 per year.

• Maintained MD and PA licensure and credentialing with insurance companies and various hospital organizations.

• Reduced aging AR from $250,000 to under $75,000 in less than 5 months.

Louisiana Endoscopy Center Administrative Coordinator Baton Rouge, LA

Jul 2018 - Apr 2023

• General Human Resources responsibilities including recruitment, onboarding, employee satisfaction, payroll, disciplinary actions, and counseling, FMLA processing and exit interviews.

• Credentialed 28 physicians and 30 CRNA's in compliance with state laws.

• Reduced turnover by 58% in 2022.

•Ensured compliance with all state and federal regulations related to healthcare operations, including HIPAA, OSHA, and Medicare/Medicaid guidelines.

• Nominated by the staff for the GBR SHRM HR Professional of the year award for improving employee engagement and retention.

Gastroenterology Associates/TDDC Billing Follow Up Specialist Baton Rouge, LA

Jan 2018 - Nov 2018

• Ensured 90% of BCBS and Medicaid claims were processed according to contract within 30 days of date of service.

• Responded to patients’ inquiries regarding their bill and coverage information.

• Completed prior authorization requests and letters of appeal for denied claims.

•Closed out AR from dates of service prior to TDDC take over.

Legacy Health Systems GI Surgery Revenue Cycle Specialist Portland, OR

Nov 2015 - Jun 2017

• Verified patient demographics, insurance benefits and eligibility, obtained authorization, and claims processing through EPIC.

• Audited patient charts to ensure appropriate CPT and ICD10 codes were billed. Filed and followed through on appeals for procedures insurance denied.

• Advised the Patient Experience Committee in teaching AIDET to fellow coworkers, also provided feedback and process improvement with our Front Office Work Group to ensure all Legacy has a lean workflow.

• Nominated by coworkers and patients for the Gustafson Award for excellent patient care, and teamwork among peers.

Legacy Health Systems Lab PBS float/Cashier Portland, OR

Sep 2013 - Nov 2015

• Identified and implemented strategies to minimize billing errors and improve the accuracy of payment processing for private and workman’s compensation insurance.

• Managed and reconciled cash transactions for multiple healthcare facilities within Legacy Health Systems, ensured accurate and timely recording of revenue.

• Decreased suspense day from 45 to 5.

Hand Therapy Specialists, Inc Executive Administrative Assistant/Human Resources Director Portland, OR

Dec 2000 - Sep 2013

• Managed general Human Resources responsibilities including Recruitment, onboarding, employee engagement and retention, payroll, benefit, FMLA, 401k, and exit interviews.

• Researched benefit packages to ensure competitiveness in the local job market.

• Credentialed therapists with insurance companies, and hospitals, while maintaining all necessary compliance documents.

• Developed all policy and procedures to be used for all locations.

• Expanded from one location to four locations in two states within 5 years.

• Reduced overall accounts receivable from 150 days to under 45.

EDUCATION

Medical Billing and Coding

Columbia Business College, Portland, OR

ADDITIONAL INFORMATION

AWARDS AND ACHIEVEMENTS

Gustafson Award at Legacy Health Systems

Outstanding Employee of the Year Louisiana Endoscopy Center

GBR SHRM Outstanding Human Resources Professional of the Year Award

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