Sabrina O'neal - New York, NY

ad4b93@r.postjobfree.com / 646-***-****

Professional Summary

Employee Relations / HR Compliance

Full cycle Recruiting / Hiring

Project/Team manager / Fingerprint Screening Management HR Operational Management / Trained HR staff

Training Programs Development

Recruitment Superday Manager

HireRight / Sterling / Launched HR Demos

Candidate experience / Managerial Support

Calendar Management / Outlook / AMP / Google Suites Greenhouse/ Good Times Recruitment software management Screen Resumes/ Job Postings/ Talent Sourcing

Experience

HelloFresh / New York, NY - May 2021 to November 2022 Pre and Post Onboarding Specialist, Talent Operations, HR US In support of the Talent Acquisition plus People Operations for our meal kit hiring teams across the firm including marketing/communications, finance, product/brand, technology, to our business development groups, including:

● Maintained the Talent Acquisition hiring database/spreadsheet daily of over 70+ new hires, tracked new hires/employee hire process: signage of offer letter, start date, title, reports to, dept, pre-onboard status, first day set up and required equipment and performed adverse actions as needed with Legal team.

● Supported five recruiters: specializing in legal, operations, finance and customer care and information technology, organized over 20 virtual interviews and over 15 onsite interviews daily.

● Managed the coordination and onboarding functions of our full cycle recruitment process; specifically scheduled over 50 daily interview requests through our Goodtime recruitment scheduling tool, drafted /extended over 15 digital, candidate offer letters daily via DocuSign for immediate signatures/next steps, plus initiated (as well as monitored / took forward) over 25 candidate background screening checks daily through our Sterling employment background screening system.

● Investigated/uploaded within Sterling all necessary privileged and confidential candidate supporting documents regarding employment verification checks (500+); followed up on all pending court records for New York State as well as with out of state courts to see through completion and managed up any outstanding background screening records for our employment relations approval

● Onboarded through our Greenhouse (CRM) and People-Soft (ATS) over 30 weekly new hires across multiple departments including tech, marketing, operations, engineering, customer service, to people - within multiple business areas such as; information technology, operations, customer care, writers, brand, logistics, growth marketing, date engineering and supply management; manage to completion our new hire’s software request/delivery in Jira, in addition, was also the liaison between our IT department, hiring managers, HR generalist, and recruitment lead - for all weekly new hire communications/status reporting

● Led the training of five HR Coordinators through weekly Zoom process coaching sessions; created (and maintained) for the team, our scheduling/offer/on boarding templates through Google Drive and DocuSign (eSig nature) for ongoing process improvement/reinforcement/governance

Bank Leumi, USA / New York, NY - June 2019 to March 2020 Recruiting Coordinator, Talent Acquisition & Learning, Human Resources In support of our high-volume daily recruitment activities for the Head of Talent Acquisition & Learning, Vice President plus three Senior Recruiters within Human Resources – providing support to our two HR Business Partners, HR Analyst, Benefits, and Payroll team members as well as maintaining a high level of communications with all levels of our Human Resources and Technology group to ensure efficient, problem-solving resolutions, including:

● Assisted in filling 50 positions annually with a 90% success rate; temp-employees finished full contract or was hired permanently within the duration of the projects plus assisted our recruitment team in managing the internship program onsite and on-campus interview scheduling; scheduled and prepared Zoom panel interviews in addition, handled high volume / high-end level scheduling for our Senior roles to performing phone screens/video calls for all interns.

● Coordinated and arranged interviews for potential candidates followed by communications including detailed travel arrangements (as needed visas), assisted with creating job descriptions, sourcing / reviewing all resumes in order to refer over to recruiting teams, generated job postings on LinkedIn and Indeed to attract the superior talent to scheduling calendar invites and sending next step/communication emails; severed as first point of contact for candidates throughout the interview process; greeted all candidates for on-site interviews, and ensure interviews start and end on a timely manner.

● Onboarded over 20 weekly new hires through Ulti-Pro and workday systems; Streamlined process for filing and administration of new hire documents and I-9 verification, international transfer-visa, and all related supporting documents

● Maintained our TA inbox requests daily; relayed messages to appropriate business areas; also, managed daily, the maintenance of our ADP systems by entering exempt and non- exempt employees, terminations, temporary, intern staff, benefit enrollment, timekeeping, and update employee information.

● Coordinated and performed biweekly orientation for all new hires; present it an overview of our company’s culture and values, org chart, departmental business areas and IT support services - in addition heavily involved with our leadership competency model and assisted the leadership Development & Learning team in preparing new hire materials.

● Provided new hire day one tours, introduction to new team and workplace; created new hire announcements introductions, publications and orchestrated team building activities such as scavenger hunt, and outdoor activities.

● Collected and processed fingerprints with Crossmatch L Guardian scanner, scheduled 20+ daily high-volume interviews through outlook and greenhouse, post jobs daily through Indeed and talent sourced, hand selected potential candidates and referred to the recruiting team.

● Managed teams weekly expense reports through Concur systems – credit card/domestic and international travel reimbursements/business outings, breakfast/lunch and upon team requests. Food Bank for New York / New York NY – January 2019 to May 2019 Human Resources Support, Human Resources and Finance Directly supported our Vice President of Human Resources and Vice President of Finance providing administrative duties such as calendar maintenance, filings, scanning, mailings, monitored HR communications and assist with preparation of monthly reports, including:

● Coordinated and executed all aspects of onboarding new employee includes scheduling orientation, preparation of new hire packets, communication with Office Services, ADP, and IT; build and maintained strong relationships with recruiters, department management, and executive assistants.

● Managed daily maintenance of ADP systems, entering exempt and non- exempt employees, terminations, temporary, intern staff, benefit enrollment, timekeeping, and update employee information plus recorded and processed new hires I-9 verification and ensured all documents were updated and completed.

● Rendered support to more than 200 staff involving implementation of organizational human resources, HR policies and employee counseling; responded to employee inquiries regarding policies, FMLA, company benefits and employee programs.

● Answered incoming requests and response to inquiries (ensured follow-up for issues that cannot be resolved during the initial call), monitored compliance of internal manual HR process to auditing the organization of personnel files in accordance with legal and agency standards.

European Wax Center / New York, NY – June 2016 to May 2018 HR Generalist and Manager, New York Regional - Franchise Sales In support of our New York Regional Manager and Franchise owners with managing our five Wax Center beauty retail store locations throughout the New York metro area; specifically provided HR and Managerial support to our franchise employees as well as handling the day-to-day retail operations, including:

● Conducted weekly interviews specializing in guest services experience and beauty estheticians, sought out candidates that have full knowledge of education after care of treatments and product knowledge.

● Forecast monthly with excel of all franchise stores: sales, inventory, loss, guest memberships; existing/new guests, company budget and KPI’s awarded bonus in addition, awarded/recognized team member performance/best ranked KPI’s monthly.

● Manager of six front guest desk associates and 17 wax specialists across our five retail and beauty service stores; maintained a positive- upbeat friendly environment to ranking #1 in sales conversion in regional sales promotions by developing a high performing team - totaling $130,000 in monthly sales.

● Managed our Human Resources / Generalist functions including, conducting first round weekly recruitment interviews for all five retail locations, team coaching to maximize performance in customer service revenue generation, ongoing payroll and bonus processing plus staff work scheduling management, to hosting weekly individual KPI meetings for performance reporting

● Performed specific recruitment functions including interviewed, hired, trained, and provided ongoing development of our elite guest service team to ensure excellent guest expectations; was able to reduce employee turnover by coaching and implementing learning modules to approve store overall conduct.

● Tracked and Reported inventory control and managed up any discrepancies plus the KPI’S and productivity to our Regional Manager and Franchise owners on a weekly basis; maintained a high level of guest membership using our guest registration Millennium systems for all point of sale transactions for our new and existing guest and performed best practices to minimize inventory control discrepancies. Education

Bachelor of Arts, Economics Herbert H. Lehman College, New York Technology/Applications

Microsoft Suites • DocuSign • Windows XP Internet • Power Point • Access • Excel • Word • Mac notebook • Google Suites • Outlook • Greenhouse

• Good-Time • Jira • Taleo • ADP• HRIS• Teams• Zoom• LinkedIn• Indeed• Slack• Instagram• Ulti Pro• People Soft • Hire Right • Sterling • Millennium System

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