Anthonio Dupree-Lindsay

Brooklyn, NY ***** 770-***-**** ad4b8z@r.postjobfree.com

Professional Experience

Point 72 Asset Management

** ****** *****, *** ****, NY August, 2022 – Present

IT Helpdesk/Trade Support

IMAC Support - IT equipment Install/Move/Add/Change Coordinating with end users via Microsoft Outlook, Symphony & WebEx

Monitoring service Desk and Ticketing request via Jira & other Service Desk Management Software

Desktop Support Active Directory & Software Troubleshooting (Bloomberg, Microsoft 365 suite, Logitech, Jabra, Adobe)

Hands on Server MDF & IDF Support and heavy lifting and installations of servers up to 50+ Lbs.

Dell, HP, Lenovo & Macs hardware support, as well as experience with Windows 7-11 and Mac OSX

Cisco Conference/phone setups/ Cisco Rooms support and setup

White glove service, asset procurement and deployment, installation of operating systems via (Ivanti-Landesk & SCCM)

RBC Capital Markets

200 Vesey St, New York, NY June, 2019 – August, 2022

IMAC/Project Operations Manager

IMAC Support - IT equipment Install/Move/Add/Change Coordinating

Hands on Server MDF & IDF Support and heavy lifting and installations of servers up to 50+ Lbs.

Acts as first point of contact for clients, site managers and sub-contractors for the life of the contracts

Leads team on pertinent projects and oversees general operations

Delegates assignments, trains staff members and manages team performance

Records all work progress taking clear before and after photos and holding receipts

LVMH Inc.

19 E 57th St, New York, NY December, 2018- June, 2019

IT Help Desk

Provide assistance for end users & executives who experience technical difficulty. Cisco phones, Windows 10, Apple IPhone and Zoom/Webex tablet support

Use diagnostic techniques and problem-solving methods to troubleshoot issues on site or over the telephone.

Manage all switches, datacenter and conference rooms for the LVMH Inc. tower

Manage 400+ Cisco phones for numerous brands under LVMH using Orange S.A. Systems

Manage all hardware procurement, set up and deployment for LVMH Inc.

Total Deployment Solutions

55 Broad St, New York, NY August, 2018 - Present

Tech Consultant/Technical Support

Works closely with an high-end clientele demographic face to face to identify needs, resolve issues, and improve IT systems

Install and configure computer hardware operating systems and applications, as well as monitor and maintenance of systems.

Move lead Facilitates contact and communications directly with clients, vendors, and IMAC team members to Complete Project

Education

St. John’s University

8000 Utopia Pkwy, Queens, NY September, 2012 - May, 2017

Bachelor’s of Science Communication Arts, Minor in Business

Institute of Audio Research

64 University Pl, New York, NY February, 2015 – November, 2015

Technology, Audio Recording, and Production

Skills

Adaptability and capability to adjust quickly to new environments, programs and procedures

Microsoft Office proficiency (Excel, Outlook, Word, and PowerPoint)

Cooperative ability to foster strong relationships with customers and strategic partners to strengthen company and brand awareness

High Creativity and ability to think critically, with effective research, feedback, and organizational skill

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