Objective

To work in a competitive and challenging environment that will provide an opportunity to work as a Quality Lead/Sr.Analyst that will fully utilize my aptitude, analytical, testing, problem solving, debugging and database skills.

Summary

•Over 15 years of experience in Software Quality Assurance and Quality Control.

•Over 17 years of experience in IT industry in the Application Software development, Testing, Database modeling, and web related development, analysis and design.

•Experienced in testing of Web-based applications and Client/Server applications.

•Lead and serve as a trusted advisor and Subject Matter Expert to the business regarding how the system can be used to support desired business processes and requirements.

•Review requirements and design documentation to ensure traceability and testability, review deliverables for adequacy and completeness prior to systems implementation into production.

•Collaborate with team members to develop Validation and Test Plans, Change Plans, Test Cases and Test Scripts and Summary Reports.

•Provide accurate and timely estimates for testing timelines and effort.

•Proficient in functional, negative, regression, system integration (SIT), acceptance (UAT), load/performance, security, browser compatibility and performance testing

•Excellent knowledge on ETL validations as well the Dashboard validations

•Excellent knowledge and working experience in with test planning, test execution and test results analyses

•Experienced in manual testing and automated testing using Test Suite like QTP, Win Runner and Load Runner.

•Experience on Writing complex SQL queries and PL/SQL procedures to extract data from various source tables to perform database testing.

•Experience in all phases of SDLC and hands-on experience as a quality controller for the team

•Hands on experience with Configuration Management Processes and tools like PVCS, ClearCase

•Strength to work as a team, die hard for success, and willingness to take leadership role

Software Skills

Operating Systems

UNIX Operating Systems : HP-UX, Sun Solaris and IBM AIX, Windows 95/98/2000, Windows NT Server / Workstation, XP and Windows 7

Languages

C, C++, PL/SQL, SQL, Java, XML, HTML, VBA

Scripting

UNIX Shell Scripting, JavaScript, VB Scripting, CGI/PERL, HTML

Testing Tools

QTP, Win Runner and Load Runner, Selenium

Software Testing

Unit, Functional, Integration, Regression, Load (Stress), User Acceptance, White Box, Black Box and Smoke testing

Databases

Oracle 7.x, 8, 8i, MS ACCESS, MS SQL Server, Snowflake

Defect Tracking

Bugzilla, JIRA, Defect Tracker, Microsoft teams

Testing Tools

WebServices, SOAP, REST, SoapUI, Postman

Version Control Tools

PVCS Tracker, Visual Source Safe, TortoiseSVN 1.5.0

Educational Qualification

•M.S System Software Birla Institute of Technology and Science, Pilani, India

•Bachelor of Engineering (Computer Science) I.R.T.T, Bharathiyar University, India

Professional Experience

Employer: CONNECT Jan 2023 – Present

•US LBM Holdings LLC. (Jan’ 23 – Jan’ 24)

USLBM helps with the enterprise data management, developing data pipelines and designing database solutions to ensure a clean, unified view of your data for analysis and reporting, bringing data to life. Transform data into intelligent, easy-to-understand visualizations, to monitor and filter the exact metrics you need.

•Played the Quality Leader role and responsible for the delivery of quality deliverables to the end users

•Responsible for monitoring all the release activities and keeping the project lead informed of the progress of assignments.

•Provides quality assurance testing and assists the development team with issue resolution

•Perform functional, negative, regression testing. Documentation and bug tracking

•Mentored my team for following the process and documentations

•Execution of the test cases and documentation of the results via defect tracking system

•Perform the data validations for all the Sales and Inventory dashboards

•Perform ETL validations for validating the data from source to target

•Responsible for the Regression testing and the Sanity testing after each data load

Environment: Tableau, Snowflake, SQL Server, Oracle, Matillion

Employer: CONNECT Dec 2019 – Jan 2023

•THISAI LOGISTICS (Dec ‘17 – Jan 2023)

THISAI LOGISTICS is an end to end Supply Chain Company offering Air Freight, Ocean Freight, Road and Rail Freight crafting supply chain solutions for the business.

•Played the Quality Leader role and responsible for the delivery of quality deliverables to the end users Responsible for monitoring all release activity and keeping the project lead informed of the progress of assignments.

•Provides quality assurance testing and assists the development team with issue resolution.

•Perform functional, negative, regression testing. Documentation and bug tracking

•Mentored my team for following the process and documentations

•Execution of the test cases and documentation of the results via defect tracking system

•Executed automation scripts on different browsers/environments using Selenium

Environment: HTML, CSS, JavaScript, Python, PHP and MySQL

Employer: HCSC

(http://www.hcsc.com/) Aug 2014 – Dec 2017

•Aerial/ARIS – As a Test Analyst (Aug ‘14 – Dec ‘17)

Aerial Care Management® is a collaborative health care management platform for addressing case management, disease management and utilization management by providing a simplified and smart process for analyzing, applying, and automating payer-driven best practices.

ARIS provides users the ability to search and view all pre-authorization data received from internal applications, such as Alineo, as well as from external entities.

•Playing the Test Analyst role and responsible for reviewing and creating test conditions

•Responsible for monitoring all release activity and keeping the project lead informed of the progress of assignments.

•Provides quality assurance testing and assists the development team with issue resolution.

•Perform functional, negative, regression testing.

•Execution of the test cases and documentation of the results via defect tracking system

•Documentation and bug tracking

Environment: Java, DB2, SQL, XML, HTML, JavaScript, websphere7

Employer: CSC

(http://www.csc.com/) Sep 2008 – Dec 2013

•SPIRIT WIC– As a Quality Leader (Sep ‘08 – Dec ‘13)

The SPIRIT State Agency Model (SAM) supports WIC program operations and management functions, such as certifying applicants, monitoring food vendors, tracking participation and expenditures, and managing appointments. SPIRIT supports the overall goal of providing quality service to women, infants, and children participating in the WIC program funded by FNS.

The system is developed using .NET Smart Client technology centered on a Service Oriented Architecture (SOA) with SQL server database management

•Playing the Quality Leader role and responsible for enforcing quality standards, reviewing, and updating design documentation, and creating test conditions

•Leading the releases to success by organizing and planning them, distributing work, assisting team members with questions or concerns

•Responsible for monitoring all release activity and keeping the quality manager/other stake holders informed of the progress of assignments.

•Provides quality assurance testing and assists the development team with issue resolution.

•Perform functional, negative, regression testing.

•Execution of the test cases and documentation of the results via defect tracking system

•Assists business users in User Acceptance Testing

•Part of the Build and Deploy Management team

•Performed the SOAP Web services testing using SoapUI tool

Environment: ASP.Net, SQL Server, T-SQL, XML, HTML, JavaScript, IIS

Employer: Multiservice Corp

(http://www.multiservice.com/) Jan 2006 – Jan 2008

•AIRSEA – As a QA Analyst for AIRSEA (Jan ‘06 – Jan ‘08)

Multi Service is a global transaction management company specializing in billing and payment systems, such as credit cards, with expertise in the transportation industry. It has more than two decades’ experience serving the U.S. Government and foreign governments in the transactions processing, technical and professional services arenas. Multi Service provides services directly to governmental entities and works with industry partners as a subcontractor or partner in the bidding process.

Multi Service Corporation serves the U.S. Defense Energy Support Center, a division of the Department of Defense, as primary contract for both its Aviation Into-plane Reimbursement (AIR) Card Program and Ships’ bunkers Easy Acquisition (SEA) Card Program. These programs facilitate worldwide procurement of aviation and marine fuel, respectively, for numerous government agencies.

AirSea is a web-based application developed with CGI-PERL front-end in a UNIX environment.

•Role played as a Software Quality Analyst

•Performed Functional and regression testing

•Design and execute automated tests including functional testing, and validation testing on different browser-platform combinations

•Documentation and bug tracking

•Involved in executing the test cases according to the functional requirements

•Assisted business users in User Acceptance Testing

•Performed Database Testing while Executing SQL Queries

Environment: UNIX, PERL, ORACLE, PL/SQL, XML, HTML, JavaScript

Employer: HCL Technologies Ltd, Chennai, India.

(http://www.hcltech.com/) Jul 1999 – Jan 2005

•QS3 – As a QA Analyst for IRI USA (Jan ‘03 – Jan ‘05)

IRI-USA, The Marketing and sales associates help their customers in improving their business by providing them, the consumers insight and market scenarios. The various business solutions are provided with their advantages in managing the massive data, analytical technologies, web based solutions and quality.

QS3, Query System is an Order Processing Application used to query the Database in order to generate the Reports as required by the users. QS3 is a web-based application developed with CGI-PERL front-end in a Windows Server environment.

•Gathered business requirements, functional specifications from Business Analysts, Project Managers and Tech team for preparation of Test Plans and Test Cases for new web site launching and for making enhancements to the existing websites

•Analyzed Business, Functional requirements and Developed Test Plans and Test Cases and generated test scripts for both Positive and Negative Testing

•Actively involved in preparing Test Cases

•Involved in executing the test cases according to the functional requirements

•Performed Smoke Testing

•Assisted business users in User Acceptance Testing sessions

•Involved in performing web testing to validate Web Pages manually

•Defect tracking the application & reporting the bugs was done through Defect Tracker and maintained the defect life cycle

•Performed Database testing by writing complex SQL Queries

Environment: Windows XP, PL/SQL, Pro*C, Oracle 8.1, CGI/PERL,HTML, VBA, JavaScript

•CPGN – As a Team Leader for IRI USA (Aug ‘01 – Dec ‘02)

IRI-USA, The Marketing and sales associates help their customers in improving their business by providing them, the consumers insight and market scenarios. The various business solutions are provided with their advantages in managing the massive data, analytical technologies, web based solutions and quality.

CPGNetwork is a web deliverable application with a syndicated set of tools for IRI. CPGNetwork data is generated by batch processing jobs that pass through both time share and the Windows equivalent of timeshare system (post processing).

•Role played as a Team Leader

•Handled both the development and production support activities

•Worked with other application team members to sort of data related issues

•Managed the team with the development of modules and change requests

•Completion of Development played Software Quality Analyst (SQA) Role

Environment: UNIX, PL/SQL, Pro*C, Oracle 8.1, CGI/PERL, JAVA

•IPD – As a Technical Engineer for EDS-Sherpa Inc, USA. (Aug ’00 – Jul ’01)

EDS-Sherpa Inc, USA, formerly as SDRC Inc. USA., is a leading IT company providing various PDM (Product Data Management) solutions. They provide design solutions to Defense products like Aerospace & Missile, Food Processing companies like McDonalds, Lift Manufactures like Otis, and Medical Institutions etc. by taking into consideration the various stages in its lifecycle.

IPD, Integrated Product Development is a GUI providing various screens for developing the products in an integrated fashion. It is developed using the rich set of Galaxy libraries &Sherpa Forms.

•Role played as a Module Leader

•Various maintenance activities like Enhancements, Performance Tuning, Analysis, Defect Fixing, Testing and Review

•Worked as Onsite System Engineer ( 6 months : Aug’00 – Jan ’01 )

Provided Support for the product IPD. Worked as a Systems Engineer for Sherpa’s client St.Jude Medicals, USA. The key role was system study, training the PDM users and giving various PDM related solutions.

•Support Activities

•System Study

•Training the PDM Users

Environment: UNIX, C, Shell Programming, Pro *C, Oracle 7.x, Oracle 8.x, HTML

•Monarch – As a Test Engineer for DataWatch, USA. (Sep ‘99 – Aug ’00)

Monarch is a report Extraction Tool used to extract the data from all kinds of reports and present the data in various formats. The main Role was in preparing the Test Plan/Test Cases and testing the functionality of Product.

•Role played as a Software Quality Analyst

•Performed Functional and regression testing

•Executed Black Box testing using WinRunner

•Design and execute automated tests including functional testing, and validation testing on different browser-platform combinations.

•Documentation and bug tracking.

•Induction and Training for Campus Recruits at HCLT (Jul ‘99 – Sep ’99)

•HCLT administrative and operational policies and procedures

•HCLT Software management practices, and procedures

•Intensive Technical Training

•UNIX and Windows Operating Systems environment

•C, VB, C++, VC++, Java

•Hands On training through internal project “Team Management Tool”

•The Team Management Tool is used for managing the Team with a set of resources and their Skill sets. The Database will be updated on addition/ removal of employees and the tool helps us in forming the team with different sets of Skills.

Environment: VB, Crystal Reports, MS SQL Server & WIN NT.

•Metaphase (3 Months)

Metaphase is one of the PDM products providing various PDM related solutions. The key role was to Install and study of the product in order to help in migration related activities.

•R&D Engineering

•Mapping between the exiting PDM Product and Metaphase

Environment: VC++, Visibroker for C++, CORBA Technologies & WIN NT

•RPDM (5 months)

RPDM, Robust Product Data Management is an Object Oriented PDM product developed with the CORBA architecture where the major PDM Functionalities/Operations are made as CORBA Objects /Services.

The main role was to write Dynamic Link Libraries (DLLs) that are used by the Clients. The dlls Provide visibility to the Clients by exposing the CORBA services through ORB (Object Request Brokers).

•Design, Development and Testing the Modules

•Test Plan / Test Case preparation

•Software Quality Analyst ( SQA )

Environment: VC++, Visibroker for C++, CORBA Technologies & WIN NT

•RPDM@net (8 months)

RPDM@net is a web enabled Client for RPDM Server, developed with HTML, XML & Servlets. The Servlets talk to the Corba Servers and write the required information into a XML file, which in turn is presented in the web browsers.

•Design, Development

•Tested the various RPDM functionalities

•Test Plan / Test Case Preparation

•Integration with other modules

•Software Quality Analyst ( SQA )

Environment: HTML, XML, Sevlets, JavaScripts & Win NT

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