Brisilda Vorfi

587-***-****

ad4b65@r.postjobfree.com

** ********* **** **

Calgary AB T2Y 0G2

Objective:

• Resourceful and experienced Administrative Assistant offering expertise in customer service, meeting scheduling, travel arrangements, task prioritization and file management. • Dedicated team member with high attention to detail and strong organizational skills. Capable of handling multiple projects simultaneously with a high degree of accuracy

Highest Level of Education: Bachelor Degree – Civil Engineering – University of Tirana. 2018-2021

Work Experience:

Sale associate-Nordstrom Inc. Calgary,AB, 29 March2022 – 13 June2023

Great with sales, dealing with customer inquiries,merchandising, and maintaining the sales floor’s cleanliness, products, signage, and displays.

Front Desk Receptionist – Clearview Physiotherapy Clinic. Calgary AB. February 2022- April 2023

• Greet and welcome patients as soon as they arrive at the clinic • Direct patients to the appropriate doctor and clinic room • Answer, screen and forward incoming phone calls • Ensure reception area is tidy and presentable, with all necessary stationery and material • Provide basic and accurate information in-person and via phone/email • Receive, sort and distribute daily mail/deliveries • Order front office supplies and keep inventory of stock • Update calendars and schedule meetings • Keep updated records of office expenses and costs • Perform other clerical receptionist duties such as filing, photocopying and faxing.

Beauty advisor. Tirana Albania- Coco cosmetic and spa. January2021 to January 2022

Answering customer questions about products,application techniques or usage. Greeting customer.. Demonstrating product usage. Describing the benefits uses or special ingredients of a product. Maintaining store display. Managing store inventory. Meeting sales goals. Processing payments. Providing customer service.

Make up artists assistance. Tirana Albania- HenriGjaTa inc.May 2021 to October 2021

A great eye for detail and an ability to understand the make-up requirements for any given project. ability to take direction and to work effectively. Good interpersonal and people skills, ability to work with actors. office administration and stocktaking competencies. Artistic and technical make-up skills.

Customer Service Representative. Tirana Albania- Infinity Office August 2020 to January 2021

• Performed office duties, including answering multi-line phones, greeting customers, filing, sorting and handling incoming and outgoing mail.• Provided expert clerical support to internal staff and management by answering phone calls, copying records, preparing deliveries and organizing incoming and outgoing correspondence.• Organized workload and prioritized tasks to produce work efficiently in deadline-driven environment.

Administrative Assistant/Cashier. Tirana Albania • Natural Green House • February 2019 to June 2020

• Manage invoicing, and daily sales • Receive and record all payments before sending to the bank.• Reconcile all bank accounts and credit card statements monthly.• Answer incoming calls.• Order supplies• Maintain filing system, Maintain the product stock. Maintain social media.

Skills:

• Excellent customer service • Employee management

• Inventory control • Positive and friendly

• Quick learner and adaptive • Planning and organization

• Cash handling and cash flow management

• Excellent computer skills • Microsoft Office

• Fluent in Speaking Writing Reading Three Languages: English, Turkish and Albanian

Contact this candidate