BRIAN GARDUNO

***** ***** ** ** ******, Washington, 98294 · 206-***-****

ad4b61@r.postjobfree.com

OBJECTIVE

To obtain a full-time position that will utilize my skills and experience as well as open career advancement and learning opportunities.

SUMMARY OF QUALIFICATIONS

Over 16 years in Retail Grocery Store Operations includes significant experience in store performance, merchandising, cash control / accounting, personnel management, inventory control, security, customer service, safety, sanitation, and vendor and union relations.

Computer proficiency in online and PC environments include word processing (Word), spreadsheets (Excel), presentations (PowerPoint), graphic arts (Photoshop), email (Outlook Express), and Internet navigation and research.

Leadership skills include proven ability to moderate conflicts, maintain composure in stressful situations, resolve customer / employee complaints, and employ effective interpersonal relationship skills for positive outcomes.

Ensures compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc.

Selects, trains, develops, and manages job performance of store employees, with assistance of other management personnel.

Provides constructive suggestions and encouragement, sets performance expectations, provides honest feedback, and identifies assignments to provide others with developmental opportunities.

Strong communication skills include ability to interact in a positive and productive manner, listen and network effectively, articulate ideas clearly, write concisely, and make compelling and informative oral presentations (also, conversational Spanish language skills).

Excellent organizational and time management skills include ability to prioritize high volume workload, schedule and plan jobs, multitask, delegate, and meet commitments and deadlines.

EXPERIENCE

2/18-12/23

ASSISTANT STORE DIRECTOR, ALBERTSONS/SAFEWAY OVERLAKE, DOWNTOWN BELLEVUE

DUTIES INCLUDED:

Professional Summary: Dedicated and results-driven Assistant Store Director with 16 years of experience in retail management, specializing in grocery operations. Proven track record of driving sales, optimizing workflows, and ensuring exceptional customer service within Safeway's dynamic environment.

Key Responsibilities:

1.Leadership and Team Management:

Oversee day-to-day store operations, including staff scheduling, training, and performance management.

Foster a positive work environment through effective communication, coaching, and mentorship.

Lead by example, demonstrating a strong work ethic and dedication to company values.

2.Sales and Profit Optimization:

Develop and implement strategies to achieve sales targets and maximize profitability.

Analyze sales data and trends to identify opportunities for growth and improvement.

Monitor inventory levels and merchandise presentation to ensure optimal product availability and visibility.

3.Customer Service Excellence:

Uphold Safeway's commitment to delivering exceptional customer service.

Address customer inquiries, concerns, and complaints in a timely and professional manner.

Implement initiatives to enhance the overall shopping experience and customer satisfaction.

4.Operational Efficiency:

Ensure compliance with company policies, procedures, and safety regulations.

Optimize operational workflows to streamline processes and improve efficiency.

Collaborate with cross-functional teams to implement best practices and drive continuous improvement.

5.Financial Management:

Manage budgetary goals and expenses to achieve financial objectives.

Conduct regular financial analysis and reporting to track performance metrics.

Identify cost-saving opportunities and implement measures to control expenses.

6.Vendor Relations and Inventory Management:

Cultivate positive relationships with vendors and suppliers to ensure product quality and availability.

Monitor inventory levels, conduct inventory audits, and manage replenishment processes.

Negotiate pricing and terms with vendors to optimize profitability and minimize costs.

7.Regulatory Compliance:

Ensure compliance with all federal, state, and local regulations governing retail operations.

Stay abreast of industry trends and changes in regulatory requirements, adjusting operations accordingly.

Implement procedures to maintain a safe and secure working environment for employees and customers.

Education:

HS diploma 2003

Certifications:

Food safety 1, Food safety 2, customer satisfaction

References: Available upon request.

6/16 – 2/18

GROCERY MANAGER/2NDASD, albertsons/safeway bELLEVUE WA (EASTGATE)

DUTIES INCLUDED:

Overall management responsibility of retail grocery store including store performance, inventory, security, customer service, control of cash, and management of staff. Tracks, analyzes, and takes action to improve store performance by forecasting weekly/daily sales and goals and meeting or exceeding established goals. Develops and directs execution of strategies to improve product placement and appearance. Monitors display accuracy and appearance to implement promotions. Responsible for handling issues related to store maintenance, cleanliness, safety and sanitation. Prioritizes, plans, and coordinates work activities, and manages time and resources so that work objectives are met.

2/14 – 6/16

5TH PERSON, albertsons auburn wa #483

10/13-2/14

GROCERY FREIGHT, albertsons puyallup wa (canyon rd) #3106

8/07-10/13

GROCERY FREIGHT, albertsons renton wa (petrovysky) #470

5/05-8/07

ORDER CLERK/DELI CLERK, fred meyer renton wa

5/04-7/05

pipe inspector (oil field), robinson tubular rock springs wy

7/03-5/04

head maintainer (road construction/flagger), S&l industrial rock springs wy

6/99-5/05

SWING MANAGER, mcdonalds rock springs wy

EDUCATION

4/03

CUSTOMER SATISFACTION CERTIFICATION AND TRAINING, western wyo community college

Courses taken in importance of customer satisfaction and how to turn an unhappy customer into a return customer. Trained to develop employees for success by learning how to communicate properly.

SPECIALIZED TRAINING / SEMINARS:

4 years of Spanish; high school diploma; CPR and Emergency First Aid Certified; Food Safety Certification; and Management for Inspired Performance

REFERENCES AVAILABLE UPON REQUEST

SKILLS

Analytical- able to think about all factors that might affect a situation.

Learner- desire to learn and improve

Able to self-resolve difficult situations while implementing company policies and procedures

Proficient with excel, workbrain, and word

Strategic- create alt. ways to proceed

Consistent- set up clear rules and adhere

Disciplined-enjoy routine and structure

Number one trainer in the district. Passion to help others be successful

Proficient with EBITA and tracking info to meet sales goals and increase bottom line

ACTIVITIES

Enjoy building up employees and teams to develop skills for success. Love meeting new and diverse customers and employees to build relationships and satisfaction toward a common goal.

Contact this candidate