Miramar, FL 718-***-**** ad4b5g@r.postjobfree.com

Professional Summary

Versatile and customer-focused individual from the hospitality industry, transitioning to real estate with honed communication and interpersonal skills. Experienced in actively listening, offering personalized solutions, and providing exceptional service. Known for adaptability, resilience, and a commitment to delivering outstanding experiences. Eager to apply positive energy and passion in a dynamic real estate setting.

Work History

Server, 08/2021 - Current

1 Hotel South Beach – Miami Beach, FL

●Engaging directly with customers, actively discerning and comprehending their individual needs, and consistently striving to guarantee positive and satisfactory experiences throughout their interaction with the service or product.

●Demonstrating clear communication with customers and team members, prioritizing active listening to enhance overall team effectiveness and customer satisfaction.

●Cultivating and nurturing meaningful relationships with customers by consistently providing personalized and attentive service, thereby establishing a dedicated network of repeat clientele who regularly choose and favor the business.

●Proficiently orchestrating management of multiple tables and orders with precision, particularly during peak hours, to deliver seamlessly efficient dining experience while upholding high service standards.

Sales Associate, 06/2020 - 08/2020

Family Dollar – Queens, NY

●Collaborated seamlessly with colleagues to uphold a smooth and efficient operational flow, fostering a cohesive team environment, especially during peak hours of heightened activity.

●Demonstrated meticulous attention to detail in checking product prices, promptly identifying and resolving discrepancies. Ensured the accuracy of financial transactions, contributing to a seamless customer experience and upholding organizational standards.

●Demonstrated precise management of cash transactions, processing various payments with accuracy. Maintained a meticulously balanced cash drawer, showcasing commitment to financial integrity and operational efficiency.

Education

In Progress: Biology

Barry University - Miami, FL

Began in 2019, paused my bachelor's degree pursuit with a 3.5 GPA in 2021 due to changed circumstances. Planning to resume with a new major in Finance in fall 2024.

Relevant Coursework: Speech, Computer Science, Probability & Statistics

Skills

Customer Retention, Service Oriented, Sales Expertise, Technology Proficient (Microsoft Excel & Word, Canva, DocuSign, Salesforce, Social Media Marketin)