Customer Service Social Media

ALEXANDER ANDREOPOULOS

** ********* ****, *******, ******* M8Z 2B9

Phone: 647-***-****

*************@*****.***

EDUCATION

Humber College

Bachelor of Design Honours Program, Sept 2022 – April 2023

oCompleted 2 semesters

oDean’s Honour Roll

Media Foundation Program, Sept 2021 – April 2022. Certificate Awarded

oSelected as Media Foundation Social Media Ambassador

Ryerson University

Sept 2018 to April 2019, Urban and Regional Planning Bachelor Program courses

Sept 2019 to Sept 2020, Social Work Bachelor Program courses

Hudson College (Toronto Private School)

Sept 2014 to April 2018, O.S.S.D

KEY STRENGTHS & SKILLS

strong work ethic; hard working, organized, respectful and reliable team player

punctual, professional, and responsible; attention to detail; complete tasks on or ahead of time

honesty and integrity; strong interpersonal and communication skills

courteous, safety & customer service oriented

proficiency in digital printing processes and quality control as digital print operator working with HP Indigo 12k and 7k, EFI Pro Large Format; ESKO Large Format Cutting; Duplo Contour Cutting; Prototype Creation; Colour matching; Lamination; Variable Data printing; Pantone matching

proficiency in design tools and methods, software applications (Adobe xd, Figma), communications, user interface and user experience design, and digital technology

fundamentals of visual design (for both print and digital formats), colour management (pantones, CMYK, and RGB colour spaces), media analysis and visual literacy

create and edit media content in a variety of platforms, and produce high quality graphics and video using Adobe Creative Suite and Canva

best practices and processes for website design and effective delivery of media and communication of content

WORK EXPERIENCE

Digital Edge Print & Media Services Ltd., MiniGiants Inc (Dec 2023 to March 2024)

Digital Press Operator, responsible for operating and managing digital printing and other related machines (HP Indigo 7000 and 1200 and ESKO Large Format and Duplo Contour Cutting) including setup, calibration and spot maintenance and troubleshoot technical issues to ensure proper functionality; monitor print jobs to ensure adherence to specifications and quality standards; load and unload materials, adjust settings, and perform test runs to ensure optimal print quality

Dundas Rona (Feb 2023 to December 2023)

lumber yard associate responsible for meeting customers needs, filling in orders, operating forklift and loading and unloading materials and general labour tasks

Islington Rona (June 2022 – Feb 2023)

retail sales associate responsible for customer service, stock and inventory management

Enterprise Rent A Car Canada (May – June 2022)

automotive detailer responsible for responsible for cleaning, sanitizing, inspecting, and preparing vehicles for rental

ATP Contracting (July 2016, Aug 2017 & July 2018, Jan – Sept 2021)

general labourer for a construction company on various jobs in the Greater Toronto Area

Cosmo Autobody (Sept to Dec 2020)

auto body finishing and repair technician; preparing surfaces for painting, assist in painting, refinishing and basic body repairs

Canadian Tire (Aug to Oct 2019)

retail sales associate responsible for customer service, stock and inventory management

OTHER TRAINING

OHSA & CSA Mobile Equipment Operator Certification (forklift, electric pallet), July 1, 2023

National Association of Broadcast Employees and Technicians (NABET) protocols, April 14, 2021

Worksite Safety Compliance Centre Training Programs:

Mobile Elevating Work Platforms, Certificate of Completion March 21, 2021

WHMIS 2015 Certificate of Completion, March 22, 2021

Ministry of Labour, Training and Skills Development Modules:

Supervisor Health and Safety Awareness in 5 Steps, Certificate of Completion March 4, 2021

Worker Health and Safety Awareness in 4 Steps, Certificate of Completion March 4, 2021

Working at Heights, Ministry certified June 29, 2021

VOLUNTEER WORK

Etobicoke Taekwondo & Deh Camp (July 2014 & 2015)

camp leader/counsellor responsible for supervising activities of children enrolled in summer camp programs; assisted Program Head as needed

REFERENCES available upon request

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