Data Entry Quality Control

Alfred M. Konowah Sr.

******.*********@*****.*** 319-***-****

https://www.Linkedin.com/in/alfred-m-konowah-sr-a231831bb

Summary

A versatile and focused administrative professional with over five years of experience in manufacturing and warehouse operations, and health and human services. Skilled in data entry, reporting, process improvement, and quality control, with a proven track record of delivering high-quality results in the manufacturing industry. Committed to helping people with intellectual and developmental disabilities (IDD) connect to their community and pursue their interests, using person-centered and evidence-based approaches. Experienced in supporting people with IDD in developing skills for greater independence and self-advocacy, and in achieving their health and wellness goals, using positive behavior support and health promotion methods. Education

University of Northern Iowa, Cedar Falls, IA

BA candidate Public Administration Major (spring May 11, 2024)

Hawkeye Community College, Waterloo, Iowa

AA Degree in Liberal Arts (Spring 2020)

Medication Manager, Hawkeye community college (09/2021)

Certificates (RELIAS)

Detection and prevention of Medicaid Waste, Fraud, and Abuse (04/13/2023)

The basics of ethical decision making (09/15/2023)

Understanding Bloodborne Pathogens (01/14/2023)

CPR, AED, and First Aid for children and adults (10/13/2023)

CPI- Nonviolent Crisis Intervention (06/15/2022)

Behavioral Health Issues in Older Adults for Para-professionals (1/19/2022)

Person-centered Planning for Individual with developmental disability etc. (03/29/2023)

Gray D. Allison High School, Monrovia, Liberia

High School Diploma (Oct. 2007)

Experience Manufacturing Administrative Assistant, Tyson Foods Inc, Waterloo, Iowa (June 2017- December 2, 2021)

Performed data entry, reporting, and filing tasks for MRO consumable supplies, using Excel and other software tools

Created and delivered weekly and monthly reports and presentations to senior management, using PowerPoint and other software tools

Gathered and analyzed statistical information for special reports and updated standard operation procedures, using Excel and other software tools

Managed the reception area, greeted visitors, and responded to information requests, using phone, email, and other communication channels

Planned and coordinated meetings and events, and prepared conference rooms and equipment

Warehouse Operator, Target Regional Distribution Center, Cedar Falls, Iowa (January 2021- May 2022)

Handled freight and moved inventory throughout the warehouse, following safety and efficiency protocols Processed and verified quality merchandise and maintained inventory records, using barcode scanners and other devices

Responded to information requests from customers and managers, using phone, email, and other communication channels

Worked collaboratively with other warehouse operators and ensured a quality-focused work environment

Led a functional team of 10 warehouse operators and achieved a high engagement and high-performance culture

Direct Service Professional, Exceptional Persons Inc, Waterloo, Iowa (December 2, 2021-present)

Supported people with intellectual and developmental disabilities (IDD) in connecting to their community and pursuing their interests, using person-centered planning and other methods

Identified and implemented unique and creative ways to support people with IDD in developing skills for greater independence and self-advocacy, using positive behavior support and other methods

Supported people with IDD in meeting and achieving their health and wellness goals, using health promotion and other methods

Skills

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Data entry and analysis

Process improvement and quality control

Communication and customer service

Teamwork and leadership

Advocacy for quality healthcare service delivery

Leadership & Activities Liberian Association in Waterloo & Cedar Falls, Iowa Vice President (October 7, 2023-present)

Represented and advocated for the interests and needs of the Liberian community in Waterloo and Cedar Falls

Organized and participated in cultural, social, and educational events and activities for the Liberian community and the general public

Collaborated with other community organizations and stakeholders to promote diversity and inclusion

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