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Customer Service Entry Level

Location:
NCR, Philippines
Posted:
March 14, 2024

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Resume:

Ambitious, career-focused job seeker, anxious to obtain an entry-level position to

Help launch a career while achieving the company goals. A Highly motivated and safety- conscious with a strong set of organizational skills, Customer Service and a positive demeanor. My knowledge base includes proficiency in a variety of software, including MS Office, MS Word, Outlook, Excel, PowerPoint, Publisher, email Management, quotation making, as well as various social media platforms and in F&B industries. This proficiency stems from my educational background in Business and Office Information Services and Secretarial studies. I am currently seeking a position in a challenging environment that can fit my skills, with open availability to work various shifts, to contribute to the team's efforts in achieving company goals. My ideal situation would be a full-time opportunity that presents professional challenges and provides me with the opportunity to utilize my interpersonal, time management, customer service and problem-solving skills. Work History

EDUCATIONAL ATAINMENT

Associate of Science Business Communications (May 2014) AMA Computer Learning Center Pasig City, Philippines Bachelor of Science Computer Science (May 2012)

New Era University Quezon City, Philippines

Sales Administrator -Avast Terabyte Company,

Ortigas,Philippines(2021-Jan.2024)

Provides clerical, data entry and

organizational support to a sales team track

orders, process paperwork, maintain the

customer database, and ensure products or

services are delivered on-time.

Handling customer questions, requests, and

complaints. Monitor sales goals and

encourage the sales team to meet their

monthly or quarterly quotas.

Receive and process sale orders online, or via

phone and email.

Checking the accuracy of orders and issuing

invoices, maintaining sales records, and

compiling monthly sales reports.

Verifying orders, including customer's personal

information and payment details.

managing schedules, filing important

documents and communicating relevant

information; Ensuring the adequacy of sales-

related

Barista, Waitress & Cashier

Wrap That Café AD, UAE (Nov 2018-Jan 2021)

Greeted customers and took orders for

coffee drinks, food items, and other

beverages.

Prepared specialty coffee drinks such as

lattes, cappuccinos, macchiatos, mochas,

and Americanos.

Operated cash registers to process

customer payments.

Repaired minor issues with equipment and

handled troubleshooting tasks to keep

coffee machines operational.

Skills

Computer Literate

Knowledgeable in MS

Word, Excel, Publisher etc.

Customer Service

Supply Management

Calendar

Data Entry & Quotation

Making

• Attention to Details

• Teamwork

• Scheduler

• Recordkeeping Abilities

• Time Management

• Email Management

Language

English

Intermediate

Tagalog

Advance

Interest

Travel

Coffee

Music

Cooking

Organizing

Cooking

Swimming

Camping

Culture

I'll be happy to provide you with references upon your request. Cherry Anne Ducog

Address: 1B, MRH Karangalan., Manggahan Pasig,

Philippines

Email: ad4b2l@r.postjobfree.com

Mobile number: +639*********

CHERRY ANNE DUCOG

Cherry Anne D.



Contact this candidate