Sales Manager Office Administrator

Matthew F. Baker

**** ******** **** ****, **** Harbor, FL., 34684

727-***-****, *.*********@*****.***

PROFESSIONAL EXPERIENCE

Bankers Life, Clearwater, FL. March 2023-Current

Recruiting Branch Office Administrator

Utilize LinkedIn Recruiter for candidate sourcing

Conduct candidate outreach

Prepare and publish new Job Postings utilizing LinkedIn Recruiter as well as my knowledge of business needs and direction provided by Regional Director and Unit Sales Manager

Cold-calling newly Licensed Agents within the county and entice them into coming in for an In-Person Interview

Schedule and manage entire candidate interview process as well as coordinate with USM

Coach candidates through the pre-contracting process (fingerprinting/testing for acquiring license/study plan)

Provide friendly and approachable services to visitors, employees, agents and customers.

Answer phone calls and directs customers to licensed agents, as needed.

Respond to general customer questions, complaints, and service-related questions

Assist the Branch Sales Manager with completing compliance audits

Provide pending business support and follow through (gathering records, applications

completion, & missing items).

Create/Export reports from various systems for management.

Process expenses and reimbursements.

Coordinate off-site meetings and venues, as well as related logistics.

General office duties: ordering supplies, billing, faxing, filling, & data entry

Provide administrative support and tracking for all BSO and Cornerstone compliance training sessions.

Provide reporting to management on Sales essentials completion.

Ensure branch office follows proper procedures and protocols.

Prepare branch for compliance audits.

Provide friendly and approachable services to visitors, employees, agents and customers

Answer phone calls and greets people in a professional manner

Calls potential candidates and sets appointments for Career Briefings.

Prepare materials for Career Briefings as well as Sales Essentials boot camp

Follow-up with recruits to check on exam progress

Assist in the agent appointment process with the territory office and home office

Demonstrated experience in researching, analyzing, and summarizing information

Create reporting to track shows, interviews, and contracts

Dentsu International, Remote, FL June 2021-March 2023

Senior Talent Acquisition Specialist- Data Analytics

Worked internally to fill all iProspect, dx360, and Carat High-Volume req.’s

Worked among various teams including Media-buying, Media Technology, and Analytics

Successfully filled req.’s including Managerial/ Supervisor and Associate Director level-roles

Presented candidates to Directors and VP’s of each team

Established interviews after screening candidates by Hiring Managers for approval

Specialized in Analytics-based as well as Media Technology-based roles (ex: Analysts, Associates, Supervisors of Analytics, Manager and Senior Manager of Media Technology, Associate Director of Analytics)

Utilized Workday and SmartRecruiters (ATS’s) in order to successfully independently fill over 5-15 Req.’s per month

Sent out Offer Letter to candidate as well as all necessary on-boarding documents to onboarding specialist

Worked 11-15 different requirements consistently, exclusively

Established candidate interviews, negotiated on salary with internal teams as well as with candidate

Executed full-life cycle recruiting activities including, but not limited to, sourcing, screening, presenting candidates, and negotiating offers

TEKsystems, Lake Mary, FL. September 2020-June 2021

Data Analytics and Insights Technical Recruiter

Specialized in Big Data Roles (Engineers, Developers, Analysts) on High-Volume Req.’s

Effectively recruited through understanding technologies associated with Big Data including coding languages (Python, Scala, Java), Data Storage and Data Pipeline development technologies (Hadoop, Spark, Snowflake) and associated cloud-computing technologies (AWS, GCP, Azure)

Thoroughly screened candidates through skill-set assessments, phone screens, internal interviews, reference verifications, and informed resume reviews

Sourced prospective candidates through personally developed network, company contract formers through company Applicant Tracking System: Connected (Salesforce), LinkedIn Recruiter, social media, and job postings on job boards including Monster, CareerBuilder, LinkedIn and through quality-verified sub-vendors for H1B, H4 and GC candidates

Worked with 98% of Fortune 500 companies for Contract-To-Hire, Direct Placement, and Contract roles

Developed and maintained relationships with both candidates and Account Managers nationwide

Developed candidate ‘sell-packages’ using Resumes, skills assessments, and references as well as well-composed summaries highlighting how candidate backgrounds and technical expertise align with role requirements for Account Managers as well as verbally selling candidates to Account Managers in order to have candidates presented to clients for roles

Prepped candidates for interviews, coordinated interviews, on-boarding, and connected with candidates throughout roles, both contract and direct placement, in order to provide performance feedback from managers and ensuring candidate’s satisfaction with the role

Qualified role requirements by conducting video and phone calls with clients on project details and candidate skills needed for the role or project

Additionally, began recruiting in sub-specialization of Data Sciences (Data Scientist, Machine Learning Engineer) in April 2021

Synergy Interactive, Orlando, FL. February 2020- June 2020

Interactive Recruiter

Sourced and interviewed candidates for roles based in pharmaceutical, technology/engineering, and creative industries with clients including Publicis Sapient, McCann Health and Method/Global Logic

Conducted constant client and candidate relationship management with candidates in processing

Managed job applicants through LinkedIn Recruiter job postings as well as active sourcing through LinkedIn, Monster, CareerBuilder and Dice

Alegiant Healthcare, Oviedo, FL. May 2019- January 2020

Senior Healthcare Recruiter

Actively research, qualify and recruit various Allied Healthcare Professionals (CST, PT, OT, LCSW, SLP, etc.) and nurses (APN, RN, LPN) to fill the needs of various facilities. Follow up with clients and facilities to maintain employee satisfaction while increasing relationships. Devise and execute strategic recruitment plans aligning with company’s recruitment strategy

Negotiated compensation for all candidate placements with a Gross Profit Margin of over 18% for every contract signed by a candidate

Responsibilities included administering the new hire process, screening resumes, conducting interviews, employment verifications, background and reference checks, coordinating new employee orientations, payroll, benefits coordination, maintenance of personal files and database, serving as the point of contact for all personnel employee matters

Crane Institute Certifications, Sanford, FL. August 2018- May 2019

Customer Support Specialist

Process Candidate Registrations for testing, assign dates, and contact testing facilities

Proctor and evaluate Crane Certification Testing for both written and practical examinations

Manage contractors and approved testing facilities through Zoho CRM

Liam Fitzpatrick’s Irish Restaurant, Lake Mary, FL. March 2017- August 2018

Server

Averaged $500 of sales per shift, occasionally ranging to over $1,000

Tasked with opening and closing the restaurant and tracking store inventory

Ensured quality dining experience to typically 5 tables at a time, averaging 4 customers per table

EDUCATION

University of Central Florida, Orlando, Florida December 2018

Bachelor of Science in Business Administration, Integrated Business

St. Petersburg College, Clearwater, Florida May 2016

Associate in Arts, Psychology

INVOLVEMENT/ ADDITIONAL EXPERIENCE

Held full-time positions while attending college full-time

Member of the Tau Sigma National Honor Society for GPA in top 20th percentile of transfer students

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