Customer Service Representative
Resume:
Meghanne Boyer
Brooksville, FL
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Liveops Nike- Remote
October 2023- Present
● Resolve customer issues
● Handle inquiries about deliveries
● Verify customers
● Maintain customer database
● Answer any questions a customer has
● Engage with customers
● Handling returns and exchange
Med Tech/Caregiver
Noble Senior Living NSS -ALF Brooksville LLC - Brooksville, FL September 2021 to June 2023
• Deliver routine daily medications, either prescription or non-prescription, to patients.
• Coordinate with different nurses to assist with patient care and medications.
• Follow written or verbal instructions on how to manage medications.
• Record medication dosages and times.
• Observe patients and document changes in their condition.
• Gather samples for analysis.
• Ensure equipment is routinely inspected and cleaned.
• Uphold all health and safety standards.
• Respond to patient emergency call signals, bells, or intercom systems to identify patient needs. Press Operator
Pronto Cleaners - Brooksville, FL
October 2020 to April 2021
Operated the pressing machine and accomplished all related assignment
● Operating both hydraulic and steam devices,
● Packaging finished coats and dresses; using hand iron to give a finishing touch,
● Removing finished articles of clothing from the pressing machine
● Applying finishing touches to certain clothing.
● Removing wrinkles from clothes and other fabrics and shaping them properly; Caregiver/Personal Assistant/Companion
Country Acres Assisted Living - Spring Lake, FL
June 2019 to October 2019
● .Assist clients in their daily personal tasks, such as bathing or dressing
● Perform housekeeping tasks, such as laundry, washing dishes, and vacuuming
● Help to organize a client’s schedule and plan appointments Arrange transportation to doctors’ offices or other outings
● Shop for groceries and prepare meals to meet a client’s dietary specifications
● Keep clients engaged in their communities.
Direct Support Professional
Kelberman Center - Utica, NY
January 2015 to September 2017
• As a DSP, I helped provide care, support, and assistance to residents with Autism with activities of daily living.
● Performing light housekeeping duties
● Assured clients individual schedules were followed
● Delivering individualized support for each patient
● Implemented individualized behavior plans
● Maintained documentation of all repackaged medications
● Activities of daily living
● Health care related tasks
● Meal planning and Nutrition
● Teaching life skills
. Quality Control Inspector
RITE AID DISTRIBUTION SUPPLY CHAIN & LOGISTICS - Rome, NY June 2000 to August 2005
● Maintain quality assurance documentation
● Performing routine inspections and quality tests
● Plan and conduct internal quality audits
● Create training materials and operating manuals
● Creating test plan automation procedures
● Focus on continuous improvement
● Resolve quality issues
● Ensuring compliance with laws and regulations
● Execute quality improvement testing and activities
● Implement product inspection and tests
● Maintaining the quality of products
● Creates and implements company quality standards
● Define quality objectives
● Developing and implementing standards for inspection
● Developing and tracking test metrics
● Process improvement
● Reduce waste
Education
Medication Administration Certification
Gulf Pharmacy Services
2846 Broadway Center Blvd
Brandon, Florida, 33510
09/21, Recert 04/23
Certification Home Health Aide
Metropolitan Technical Career Institute - Brooksville, FL April 2017
High school diploma in General
Camden, NY
June 1999
Skills
• Cleaning Experience
• Computer skills
• Writing Skills
• Quality Inspection
• Warehouse Experience
• Developmental disabilities experience
• Meal Preparation
• Quality Control
• Home Care
• Quality Assurance
• Caregiving
• Laundry
• Senior Care
• Patient Care
• Personal Assistant Experience
• Vital Signs
• Medication Administration
• Experience Administering Injections
• Typing
• Customer service (7 years)
Certifications and Licenses
Certified Home Health Aide
Present
First Aid CPR AED
July 2019 to present
Contact this candidate