Shakina Fields

Shreveport, La. *****

469-***-****

ad4ayw@r.postjobfree.com

PROFESSIONAL SUMMARY:

Motivated to address customer concerns directly and efficiently, develop proactive solutions, and implement corrections quickly.

ADMINISTRATIVE SKILLS:

• Microsoft Office Knowledge

• Insurance Filing & Coding Training

• Trained in Medisoft Program

• Excel Spreadsheet

• Typing

• Multi Line Phone Systems

• EHR Knowledge

• Word Processing

CLINICAL SKILLS:

• Patient Assessment

• Basic Lab Procedures

• Drug Administration Testing

• Aseptic Techniques

• Venipuncture

• Spirometry

• Administering Injections

• EKG Training

EDUCATION:

Booker T. Washington High School-Shreveport, La

High School Diploma- 2011

Remington College-Shreveport, LA

Medical Assisting Program

CERTIFICATION and TRAINING:

• Clinical Medical Assisting

• Current First Aid Certification/BLS ~ American Heart Association

• HIPAA-Trained

• OSHA-Trained

• Hep B Immunization Ready

• Phlebotomy

WORK HISTORY:

UPS - Fort Worth, Tx 12/2020- 02/2021

UPS Package Handler

Duties Included:

• New merchandise order

• Shipping & delivery

• Addressing service issues

• Customer service

Customer Support Representative- Shreveport, La 01/ 2017- 12/2020 Teleperformance –

• Customer service

• Troubleshoot internet, cable & telephone difficulties. Awards and Acknowledgements

• Employee Satisfaction

Contact this candidate