Data Entry Customer Service
Resume:
Henry Reyes
Loma Linda, Ca *****
*************@*****.***
OBJECTIVE: Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the company's success.
Highlights
proficient in variety of clerical duties, such as faxing, retrieving emails, and data entry, and photocopy, answer telephone calls
Manage and Organize, Update reports, charting
Proficient in Customer Services skills
Keeps information accessible by sorting and filing documents.
Maintain Inventory and organization on office supplies.
Proficient of word, excel, power point.
Excellent customer service and organizational skills
Demonstrated leadership skills
I develop and maintain effective and efficient communication with vendors and carriers.
I maintain databases by performing a wide variety of record keeping, I track operations such as correcting information in databases, manipulating, inputting deleting or retrieving information in the records to keep them current and up to date.
Provides purchasing planning and control information by collecting, analyzing, and summarizing data and trends.
Quick problem solver
Good communicator and listener Strong interpersonal skills
Trained new associates on dispatch program
Employment History
March/2023-present
Self-Employed/Truck Driver
25356 Cole St #10
Loma Linda, Ca 92354
Responsibilities:
Daily D.O.T inspection.
Delivering broker loads to customer such as Amazon.
Ensuring all Manifest, Bill Of Ladings and PODs are correct daily.
Drive a Commercial Vehicle with a GVW of 80,000lbs.
Provide weekly billing and delivery records to broker boards.
Setting appointments and lumper payments via online app programs.
May/2017-March/2023
Suez Water and process technologies
Position/Title: OTRD Water Demineralization Tech
Salary Position.
11689 Pacific Ave 24 Hour on call/365
Fontana, CA 92337 866-***-**** Supervisor: Javier Rivas
Responsibilities:
Operate a commercial vehicle delivering and operating high water flow units to Power plants, Refineries, Nuclear Plants and Waste treatment plants.
Obtaining any water source such as City water, Well water, Waste water, Salt Water and contaminated water to produce Energy, Bio fuels, Oil, Gas/Diesel/Jet fuel and water purification by programing and operating a Mobile Flow unit which entails the hooking up fire hoses from the water source to the unit.
Insure that contaminated water is efficiently flowing through all six Cation and Anion tanks producing a metabolic conductivity of 0.05 and below.
Retrieving and securing water samples to provide to the labs for special assignments that our customers may need.
Operating a 53 foot flat deck trailer/forklift to deliver Turbo Flow skits to specialized job sites.
Repairing units in the field as need when the unit shuts down by trouble shooting and assessing the cause of the break down.
Training new technicians as well as customers on unit specs, operations and programing of the MBFL and Versa FLow units.
DOT inspections on all equipment by completing a pre-trip and post trip inspection daily.
Provide daily reports on unit efficiencies, TDS/MBCON/BMR and EMR readings.
Complete daily DOT driver logs through People-Net on board ELD.
Operating on site plant valves to insure that all treated water product is flowing in the correct service tanks.
Complete all online training courses monthly provided by Suez WTS processes and procedures that federal guide lines require for the industry as these change frequently for all plants.
April/2011-May/2017
Ready Pac Produce
Position/Title: National Transportation Coordinator
Edna PL, Irwindale CA 917**-****-****/ On Call
Hourly Position Transportation Director: Patrick Owens
Responsibilities:
Supervise and direct daily transportation operations at all three plants. Irwindale Corporate Head Quarters, New Jersey Distribution Plant and Jackson Georgia Distribution.
Training of all new dispatch associates and Transportation clerks.
Work closely with all outside carriers providing in and outbound load tenders.
Negotiating lane rates with outside carriers and mentoring delivery status.
Provide hourly updates for on time load outs and deliveries by providing excel reports to our customer service representees, Coolers, Customers, and the Director of Transportation.
Complete weekly reports for deliveries on time by obtaining data from all outside carriers as well as our company drivers.
Data entry using JJ Keller programs which intel's entering delivery information such as POs, Driver information, Carrier information, Date, Times.
DOT Log reviews our company drivers.
24 hours on call to service any issues that may arise outside normal business hours such as late deliveries, carrier related issues, temperature-controlled issues, customer refusal of product.
In the case of a refusal of a load I was to investigate the refusal and provide details such as what was the customers refusal for, what was the temperature of the product, when was the load released from the plant and or the cooler, who carried the load for example: was it a company driver or did we outsource the tender. Once all data was obtained, I was in turn to summarize my findings and provide a solution.
Once every other month I was to fly out to our other plants to observe and correct any issues within the transportation dept.
Provide work schedules for our associates in Irwindale covering dispatch shifts as needed.
Fleet equipment reporting and obtain repairs via Penskee Truck Lease.
Track and report daily on east coast inbound cooler deliveries by providing excel tracking sheets.
Jan/2006-April/2011
Ceasar Lira/ Icon Logistics
Position/Title: Flat Bed Drive
15102 Ceres Ave
Fontana, CA 92335
Paid by mile Owner: Ceasar Lira
Responsibilities:
Safely operate a 48-foot flatbed combination truck.
Complete DOT inspection reports daily.
Strap/chain loads also tarping loads as needed.
Ran in all 48 states.
Operated a 10, 18 and super 10 Transmission trucks.
Jan/2000-Jan/2006
KKW Trucking
Position/Title: Transportation Supervisor
3100 Pomona Blvd
Pomona, CA, 917**-****-****/ On Call
Hourly Position Transportation Director: Jeff Rojas
Responsibilities:
Supervise day to day operations at our Steel Case acct.
Loading and unloading of office furniture.
Forklift operations.
SAP and RF scanning.
Report weekly on associate utilization.
June/1996-Dec/1999
Delta Airlines
Position/Title: Ramper
Ontario Airport, Ontario CA 917**-****-****
Hourly Position
Responsibilities:
Loading and unloading of multiple types of aircraft such as MD-80, B-757, MD-90.
Moving planes into staging areas for cleaning and refueling.
Tower communications.
Luggage handling.
Tug operations.
Education
Pomona High School Sep-1994 to June-1997
475 Bangor St Major: General Ed
Pomona, CA, 91767
Professional References
Christina Castro (PSA Loma Linda VA)
23536 Cole St
Redlands, Ca 92354
Maria Sanchez (PSA Loma Linda VA)
11201 Benton St
Loma Linda, Ca 92357
Contact this candidate