NATALIA GEORCHELIDZE

Boca Raton, Florida 561-***-****

ad4axt@r.postjobfree.com linkedin.com/in/natalia-georchelidze-14b37659

Dedicated Entry-Level Scrum Master with a Strong Educational Background and Proven Expertise in Agile Collaboration, Problem Solving, and Facilitation. Committed to Driving Continuous Improvement and Contributing to Software Development Success. Skilled in Providing Guidance and Support to Maximize Team Potential

PROFESSIONAL EXPERIENCE

Medical Recruiting & Placement Services, Florida 2023 (current)

Scrum Master - Internal Productivity Tools Team

Key member of the IPT team, using AI technology to enhance internal recruiting systems.

Our team increased value delivered by ~25% in past 6 months through more focused ceremonies and attention to blockers and stopping low value add activities.

Facilitate Scrum events and ceremonies, with a focus on successful outcomes and delivering value to our organization. Key meets are stand ups, planning, refinement, review, and retrospective.

Track and report essential metrics using JIRA reporting suite, including burndown charts, sprint velocity, and sprint progress.

Drive team accountability on their work and assist the team in overcoming blockers to meet sprint objectives.

Promote Agile methodologies within the company, while IT is biggest implementer, we are evolving our marketing and operations teams to follow Agile principles.

Continue to improve skills as a Scrum Master to be a better leader for team

Swedish Hospital, Chicago, IL 2017 - 2023

Lead Medical Assistant

Promoted holistic patient care by fostering teamwork and collaboration among healthcare professionals.

Educated patients to enhance their understanding of medical conditions and treatment plans.

Improved patient access to medical consultations through the implementation of remote telemedicine services.

Enhanced patient satisfaction by strategizing and minimizing waiting times.

Conducted comprehensive patient interviews and meticulously documented vital signs.

Assisted physicians during examinations and treatments to ensure optimal patient care

Chicago Vein Institute, Chicago, IL 2015 - 2017

Medical office Director

Streamlined patient information management by implementing Electronic Health Records (EHR) for accurate and accessible data.

Contributed to continuous quality enhancement by analyzing data and initiating necessary changes.

Provided vital surgical assistance to physicians and plastic surgeons during a variety of procedures.

North Park University, Chicago, IL 2014 - 2015

Research Assistant (Dr. Alan Bjorkman)

Conducted research on tropical ecology in Costa Rica, contributing to scientific knowledge in the field.

Performed extensive literature reviews to inform research methodologies and findings.

Collected and meticulously documented specimens, ensuring data accuracy and integrity.

Provided valuable support in both classroom and laboratory settings, facilitating the research process.

Merieux Nutrisciences Company 2013 - 2014

Clinical Research Associate Intern

Conducted patient interviews and played a crucial role in patient enrollment for clinical trials.

Established trial sites and efficiently trained site staff to ensure seamless operations.

Maintained strict compliance with industry standards, guaranteeing the integrity of clinical research processes.

Dr. Helen Plavnik, Femacare OB/GYN, Skokie, IL 2008 - 2011

Office Manager/Medical Assistant

Provided valuable assistance to Dr. Helen Plavnik during Pap-test procedures, ensuring patient comfort and care.

Conducted patient interviews, demonstrating strong interpersonal skills and ensuring a thorough understanding of medical procedures.

Educated patients on various procedures, offering clear and concise explanations to ease concerns.

Coordinated medical tests and appointments, streamlining patient care and improving efficiency.

Managed insurance paperwork meticulously, ensuring accurate and timely processing.

Dr. Philip Oranburg, Cardiologist, Boca Raton, FL 2005 - 2007

Front desk receptionist/Medical Assistant

Effectively managed patient pain and addressed related concerns, prioritizing patient comfort and well-being.

Provided crucial assistance to Dr. Philip Oranburg during examinations and stress-tests, ensuring smooth procedures.

Administered routine diagnostic tests with precision and attention to detail, contributing to accurate patient assessments.

Conducted patient interviews with a compassionate and empathetic approach, establishing rapport and trust.

Coordinated referrals and diagnostic tests efficiently, facilitating comprehensive patient care.

GIC Management Services Corp., Boca Raton, FL 2004 - 2005

Business Investment Consultant

Conducted thorough investigations of small businesses, evaluating their viability and potential for investment.

Successfully connected potential investors with promising business opportunities, fostering mutually beneficial partnerships.

Assessed market potential and provided valuable insights to clients, supporting informed decision-making in investment endeavors.

EDUCATION

Certified ScrumMaster® (CSM)

KnowledgeHut, Chicago, IL

Year of Graduation: 2023

Bachelor of Arts in Biology Science

North Park University, Chicago, IL

Year of Graduation: 2014

Science Coursework for Physician Assistant Program

Malcolm X College, Chicago, IL

Completed in 2012

Occupational Associates in Medical Assistant

ATI Career Training Center, Fort Lauderdale, FL

Year of Completion: 2006

SKILLS

Agile & Scrum Knowledge

Agile project management tools (Jira)

Team facilitation and coaching

Sprint planning and backlog management

Stakeholder management

Communication and collaboration

Problem-solving and decision-making

Interpersonal skills

Medical terminology

Jira Reporting: Create reports (e.g., burndown

charts) in Jira.

GoRetro for Retrospectives: Use GoRetro for

retrospectives.

Microsoft Office Tools: Assist with Word and

Excel tasks.

LICENSES & CERTIFICATIONS

Certified ScrumMaster® (CSM) 2023

KnowledgeHut

Agile principles Scrum framework Empirical process control, Cross-functional Collaboration, and Servant leadership for effective Project Management.

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