Customer Service Home Health
Resume:
SALLY D. ALMERANEZ
**** ***** ******, *** ****, CA 95121
************@*****.***
Professional Summary:
Detail-oriented person with strong skills and ability to learn concepts quickly. Hard worker seeking long term employment in an organization where I can grow professionally and impact patients’ lives. EXPERIENCE
HOME HEALTH AIDE, SAN JOSE, CA
3/2020- CURRENT
CAREGIVER
• Managed client’s health issues
• Assisted clients with personal hygiene care
• Provided a safe, secure environment for clients. ALLIED UNIVERSAL SECURITY SERVICE AT KLA, MILPITAS, CA 3/2016- CURRENT
RECEPTIONIST/ BADGING
• Followed reception role procedures such as:
o Greeting guests
o Providing excellent customer service
o Registering visitors & issuing loaner badges
o Assisting badge coordinator
o Maintaining the best demeanor possible
o Distributing vendor samples to employees
• Answered and transferred phone calls
• Assisted executive assistants
• Assisted recruiting team
• Booked conference rooms and needed
• Received deliveries
SOUTH VALLEY RESOURCES, SUNNYVALE, CA
4/2015- 9/2017
CAREGIVER
• Managed client’s health issues
• Assisted clients with personal hygiene care
• Answered phone calls and provided referrals
• Provided a safe, secure environment for clients. 2
AMAZON LAB 126, SUNNYVALE, CA
4/2014- 4/2015
RECEPTIONIST/ BREAKER
• Served as fill for receptionists when they called off
• Assisted receptionist when needed and provided breaks and lunches
• Assisted supervisor to fill reception post
• Greeted staff and visitors
• Issued paychecks
• Issued & kept track of badges
• Answered and transferred phone calls
• Provided excellent customer service
• Maintained positive environment
DAYS INN HOTEL, SAN JOSE, CA
FRONT DESK
• Checked in/ out guest in guest in a confident, professional, and friendly manner
• Answered all phone calls promptly
• Responsible for all final revenue and charge posting, balancing the day’s transactions
• Prepared all management and housekeeping reports for the next business day
• Took guest reservations, complying with hotels reservation handling procedures. SKILLS
Exceptional customer service skills, with more than 10 years in the industry Microsoft Office, including Outlook & Excel
Medical terminology
Problem-solving trouble shooting and implementing
EDUCATION
Medical Assisting Oct 2009
Western Career College, San Jose, CA
Certified Nursing Assistant May 2006
Mission College, Santa Clara, CA
ADDITIONAL CERTIFICATIONS
Basic Life Support (BLS)
American Red Cross
Contact this candidate