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Customer Service Home Health

Location:
San Jose, CA
Salary:
28
Posted:
March 13, 2024

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Resume:

SALLY D. ALMERANEZ

**** ***** ******, *** ****, CA 95121

ad4ax3@r.postjobfree.com

408-***-****

Professional Summary:

Detail-oriented person with strong skills and ability to learn concepts quickly. Hard worker seeking long term employment in an organization where I can grow professionally and impact patients’ lives. EXPERIENCE

HOME HEALTH AIDE, SAN JOSE, CA

3/2020- CURRENT

CAREGIVER

• Managed client’s health issues

• Assisted clients with personal hygiene care

• Provided a safe, secure environment for clients. ALLIED UNIVERSAL SECURITY SERVICE AT KLA, MILPITAS, CA 3/2016- CURRENT

RECEPTIONIST/ BADGING

• Followed reception role procedures such as:

o Greeting guests

o Providing excellent customer service

o Registering visitors & issuing loaner badges

o Assisting badge coordinator

o Maintaining the best demeanor possible

o Distributing vendor samples to employees

• Answered and transferred phone calls

• Assisted executive assistants

• Assisted recruiting team

• Booked conference rooms and needed

• Received deliveries

SOUTH VALLEY RESOURCES, SUNNYVALE, CA

4/2015- 9/2017

CAREGIVER

• Managed client’s health issues

• Assisted clients with personal hygiene care

• Answered phone calls and provided referrals

• Provided a safe, secure environment for clients. 2

AMAZON LAB 126, SUNNYVALE, CA

4/2014- 4/2015

RECEPTIONIST/ BREAKER

• Served as fill for receptionists when they called off

• Assisted receptionist when needed and provided breaks and lunches

• Assisted supervisor to fill reception post

• Greeted staff and visitors

• Issued paychecks

• Issued & kept track of badges

• Answered and transferred phone calls

• Provided excellent customer service

• Maintained positive environment

DAYS INN HOTEL, SAN JOSE, CA

FRONT DESK

• Checked in/ out guest in guest in a confident, professional, and friendly manner

• Answered all phone calls promptly

• Responsible for all final revenue and charge posting, balancing the day’s transactions

• Prepared all management and housekeeping reports for the next business day

• Took guest reservations, complying with hotels reservation handling procedures. SKILLS

Exceptional customer service skills, with more than 10 years in the industry Microsoft Office, including Outlook & Excel

Medical terminology

Problem-solving trouble shooting and implementing

EDUCATION

Medical Assisting Oct 2009

Western Career College, San Jose, CA

Certified Nursing Assistant May 2006

Mission College, Santa Clara, CA

ADDITIONAL CERTIFICATIONS

Basic Life Support (BLS)

American Red Cross



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