Rodrigo Picon

San Mateo, CA ***** 650-***-**** (Mobile) ad4avy@r.postjobfree.com

OBJECTIVE

To pursue a Diagnostic, Repair and Service Technician position in Heating, Ventilation, Air Conditioning, Refrigeration and Appliances Services.

QUALIFICATIONS

Mechanical Inclined

Ability to follow detailed instructions

Customer Service Driven

Clean DMV

Bi-Lingual Fluent in Spanish and English

Ability to handle a variety of responsibilities simultaneously.

Team Player

Student Lead and Teacher Aid

Trainer Abilities

Phone Etiquette

Customer Service

Motivated and Teachable

Love new challenges and expand my knowledge.

I am a fast learner and willing to work hard to become a top technician in the company.

Do the job correctly following proper techniques and never cut corners or finish jobs.

Knowledge of how to get the correct parts and phone numbers from various vendors.

CERTIFICATIONS

Service Fundamental Course-November 17-2023

Appliance Repair Technician Certificate –2022

EPA HVACR Universal Certified – 06/24/2021

Electrical HVACR Certificate – 08/12/2021

A / C HVACR Certificate – 10/14/2021

CPR Certificate- 03/13/2021

First Aid Certificate- 03/25/2021

Food Handler Certificate -2019

RELEVANT HANDS-ON TRAINING

Commercial Refrigeration, Heating and Air Conditioning

Super Heat & Sub Cooling gauges proper readings.

Wiring of various HVACR equipment

Brazing and Vulkan Lockring knowledge to connect copper, aluminum, steel lines.

Domestic and Commercial Heating Systems

Schematics, Test Instrumentation and Ventilation

Evaporators, Compressors, Condensers, Heat Pumps, Ice Machines, Walk-Ins and More

Troubleshooting and Work Orders

Refrigerators, and all appliances repair knowledge hands on.

EDUCATION

2023-Current Hobart Service Academy Troy, Ohio.

Certificate of Achievement Electrical, tracing and wired diagram reading. November 17th, 2023.

2021-current NANA ACADEMY INC. Alameda, CA

Certificate for Appliance Repair Basics December 20,2021

Certificate for Refrigerator Repair Basics January 5,2022

Certificate for Laundry Appliance Repair Basics January 8, 2022

Certificate for Cooking Appliance Repair Basics January 14, 2022

2020 – 2021 Institute for Business and Technology Santa Clara, CA

Diploma – HVACR Technician

Certificate of Award of 4.0 GPA

Certificate of Award of Perfect Attendance

1992 – 1995 Hillsdale High School San Mateo, CA

High School Diploma – General Studies

EMPLOYMENT HISTORY

10-2023 / Current Hobart Service Bay Area, CA

Install, repair and test commercial units to make sure they work correctly.

Follow Installation and Operation manuals.

Responds to service requests and repairs units and products.

Use proper diagnostics tools to determine proper repairs and trace and use wire diagrams to minimize mistakes and wrong diagnostics.

Teaches customers how to use their products and equipment and prevent human errors.

Escalates issues to managers promptly.

Knows how to use the necessary tools and equipment.

Writes service reports after every appointment.

Make and send estimates and order proper parts in a timely manner to achieve repairs in time.

Collaborates with managers and other service technicians.

Follows all company policies and procedures.

Adheres to safety regulations and industry standards.

01-2022 / 10-2023 NANA Technologies Inc. Refrigeration Repair Technician Entire Bay Area and Contra Costa, CA

Established a thorough understanding of voltage, current, resistance, amperage readings, mathematical concepts and common units of electrical measurements.

I became very familiar with sequences of various machines. (Refrigerators, Ranges, Cooktops, Ice Makers, washers, dryers, dishwashers, microwaves, ovens and high-end appliances.

Refrigeration Cycle as well as all the components that go into each specific manufacturer’s units and their functions.

Brazing copper to copper, copper to aluminum, copper to steel lines on refrigerators seal systems.

Vulkan lockrings training and usage of no fire allowed units, especially using R600A flammable refrigerants.

Proper use of CFC refrigerants and 608 Esco CFC certification permit. Travel to all Bay area cities to work on Refrigerators service for customers, troubleshooting and to order correct parts to repair units in a timely manner and efficiently to avoid recalls.

08-2021 / 12-2021 A&E Factory Service – Refrigeration Service technician Bay Area Peninsula, CA

Established a thorough understanding of voltage, current, resistance, amperage readings, mathematical concepts and common units of electrical measurements.

I became very familiar with sequences of various machines. (Refrigerators, Ranges, Cooktops, Ice Makers, washers, dryers, dishwashers, microwaves, ovens and high-end appliances.

Refrigeration Cycle as well as all the components that go into each specific manufacturer’s units and their functions.

Brazing copper to copper, copper to aluminum, copper to steel lines on refrigerators seal systems.

Vulkan lockrings training and usage of no fire allowed units, especially using R600A flammable refrigerants.

2018 – Current UBER Technologies - Driver Bay Area Peninsula, CA

Maximize customer satisfaction by maintaining vehicles clean, sanitize and in operating conditions

Drive customers safely to their destinations

Aided customers with luggage and heavy loads

Upheld high standards of professionalism and discretion when working with high-value clients

Highly knowledgeable of roads, highways and interstates and all-around cities

2014 – Current LYFT - Driver Bay Area Peninsula, CA

Maximize customer satisfaction by maintaining vehicles clean, sanitize and in operating conditions

Drive customers safely to their destinations

Aided customers with luggage and heavy loads

Upheld high standards of professionalism and discretion when working with high-value clients

Highly knowledgeable of roads, highways and interstates and all-around cities

2020-2021 LEAD AND TEACHER AID HVACR SERVICE TECHNICIAN

Established a throughout understanding of electron theory, voltage, current, resistance, ohm’s law, magnetism, mathematical concepts and common units of electrical measurements.

I became very familiar with sequences of various machines. (Heat Pumps, Furnaces, AC Units, Ice Makers, Standards reach-ins and Walk-in coolers.

Refrigeration Cycle as well as all the components that go into each specific manufacturer’s units and their functions.

Reading and understanding Data Plates and Schematics.

Help teachers with materials for students, copies and tools for the lab.

Help students with homework and test and make up items.

Supervise the tool crib for students, ordering parts and look for parts to change in the units.

2020 – Current INSTACART – Delivery Driver Bay Area Peninsula, CA

Pick up and shop groceries for customers in a safe way and sanitary way too.

Substitute items that are not available with others of the same kind.

Improved customer satisfaction by finding creatives solutions to problems

Provide excellent and respectful service to customers when face to face or through phone

Contact customers prior to delivery to coordinate location and delivery times

2019 – Current AMAZON FLEX – Delivery driver Bay Area Peninsula, CA

Pick-up and delivery cargo, boxes and envelopes to customers

Improved customer satisfaction by finding creatives solutions to problems

Provide excellent and respectful service to customers when face to face or through phone

Contact customers prior to delivery to coordinate location and delivery times

Delivered rush merchandise on tight schedules to meet customer targets

2011 – 2020 Rod Yellow Cab CO. Bay Area Peninsula, CA

Meet customers times and pick-ups especially to airports

Maintain vehicle in perfect conditions for safety and hazard free

Helped with luggage, older people and seniors and heavy loads

Be honest to customers and offer them discounted fares

Learning about events and especial concerts or night life, restaurant and hospitals to travelers

Expert on reservations

1995 – 2011 Chevy’s Mexican Restaurant Foster City, CA

Give the best experience on dining to customers

Learn menu items, specials and upselling techniques

Customers Service expert

Food server, busboy, food runner and Host experience

Head certified trainer for the whole region

Supervise servers and new employees with the knowledge on new items

Provided support to coworkers in peak times hours

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