Chris Thomas

Collins, GA ***** • 912-***-**** • ad4avw@r.postjobfree.com

Professional Summary

Veteran Phlebotomist with proven track record of excellence working in clinic and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Competent Phlebotomy Technician with 22 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail- oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly-skilled phlebotomist with 22 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.

Skills

Insurance Information Collection

Medical Terminology

Manual and Finger Dexterity

Interval Testing

Conduct Tests

Phlebotomy Functions

Work History

Phlebotomist, 10/2022 to Current

Clinical Laboratory Services – Winder, GA

Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Completed proper sanitation and cleaning of equipment and work areas between patients. Centrifuged blood samples as outlined in clinical protocols. Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

Used personal protective equipment correctly to protect coworkers and patients. Tracked collected specimens by initialing, dating, and noting times of collection. Addressed questions and concerns to educate patients on collection process and procedures. Stocked phlebotomy cart or carrier with appropriate supplies. Assembled tourniquets, needles, and blood collection devices to prepare work trays. Lean Technician, 11/2015 to 10/2022

Trane Technologies – Vidalia, GA

Performed troubleshooting and diagnosis on malfunctioning equipment. Maintained quality assurance and customer satisfaction objectives. Inspected equipment to identify areas of wear or causes of malfunctions. Observed equipment operation to diagnose and troubleshoot reported issues. Applied critical thinking and research to address complex issues. Maintained compliance with regulatory standards and safety requirements. Organized work to meet demanding production goals. Tested components and systems to evaluate performance and identify concerns. Completed job reports and logs immediately following service calls. Addressed routine equipment maintenance according to established schedule. Performed complex mechanical alignments and equipment calibration to meet quality standards. Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.

Mentored junior technicians in maintenance, repair and reporting duties. Tracked and recorded parts and labor costs related to each service call. Suggested specialized fixtures, test equipment and procedures for failure analysis. Drafted preventive maintenance schedule to support equipment longevity. Supported design tasks with 3D modeling and drawings of facilities, infrastructure and systems. Tested systems, noting issues and completing preventive maintenance. Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.

Worked with diverse types of weather and ground conditions. Managed maintenance activities, supervised staff and inspected equipment. Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.

Researched and implemented new technologies and equipment. Wrote and revised maintenance procedures.

Liaised with internal departments to optimize productivity and efficiency. Spread out articles or materials and examined for holes, tears and other defects. Front of House Manager, 09/2013 to 03/2015

Zaxbys Restaurant – Vidalia, GA

Resolved guests complaints while maintaining positive customer environment. Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations. Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.

Addressed guest concerns and resolved all issues to guests' satisfaction. Performed cash handling activities and secured nightly bank deposits. Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.

Analyzed customer feedback and implemented strategies to improve customer satisfaction. Inspected stocks to identify shortages, replenish supply and maintain consistent inventory. Emphasized guest satisfaction during departmental meetings and focused on continuous improvement.

Adhered to safe work practices, food safety regulations, and corporate guidelines. Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.

Coordinated with suppliers to establish timely delivery of food and beverage items. Utilized upselling techniques to maximize revenue and increase customer satisfaction. Motivated staff to perform at peak efficiency and quality. Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

Verified prepared food met standards for quality and quantity before serving to customers. Maintained effective supply levels by monitoring and reordering food stock and dry goods. Coordinated with catering staff to deliver food services for special events and functions. Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions. Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Inmate Store Manager, 03/2011 to 04/2013

Georgia State Prison – Reidsville, GA

Managed inventory control, cash control, and store opening and closing procedures. Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Completed point of sale opening and closing procedures. Rotated merchandise and displays to feature new products and promotions. Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation. Assisted with hiring, training and mentoring new staff members. Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings. Trained new employees on proper protocols and customer service standards. ARRA (arranged Living for Inmates Being Released, 03/2010 to 05/2011 Rogers State Prison – Reidsville, GA

Found places for inmates places suitable for them to parole out to or find out if warrants were valid and proceeded to help get them to their destination,I released 1200 inmates and saved the state $120,000 in 1 year

Census Enumerator, 03/2010 to 05/2010

United Staes Census Bureau – Savannah, GA

Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.

Visited assigned neighborhoods and knocked on doors to encourage participation in Census. Performed field staff duties critical to completing accurate count in hard-to-reach communities. Brought relevant language skills and cultural familiarity to successfully access neighborhood residents.

Met with supervisor to review procedures, report issues or concerns and receive instructions. Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.

Communicated with Census takers via phone to answer questions and expedite process. Coded data from participant interviews.

Obtained updated contact information from all subjects and verified data for accuracy. Phlebotomist, 04/2005 to 03/2010

Vidalia Labs – Vidalia, GA

Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Completed proper sanitation and cleaning of equipment and work areas between patients. Centrifuged blood samples as outlined in clinical protocols. Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

Used personal protective equipment correctly to protect coworkers and patients. Tracked collected specimens by initialing, dating, and noting times of collection. Addressed questions and concerns to educate patients on collection process and procedures. Stocked phlebotomy cart or carrier with appropriate supplies. Assembled tourniquets, needles, and blood collection devices to prepare work trays. Monitored patients for reactions and verified sample quality. Packaged and shipped specimens to central lab daily. Organized daily work based on collection priority. Reviewed patient records for accuracy and completeness. Conducted venipuncture and other CT procedures.

Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Verified patients' identification for proper sample collection. Collected blood samples in accordance with laboratory protocols and regulations. Adhered to HIPAA standards and maintained patient confidentiality in all interactions. Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods. Education

Phlebotomy Certification And GED: 09/2001

South Eastern Technical College - Vidalia, GA

Certified Nursing Aide: 09/1998

C.L,S Schools - Lyons, GA

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