Markee Richmond

520-***-**** ad4auw@r.postjobfree.com Tucson, AZ

PROFESSIONAL SUMMARY

Friendly and outgoing individual an excellent communicator and problem solver. Possesses a VALID Class A CDL. Tanker Endorsement and Doubles and Triples endorsement. Looking to start a new career and grow with a new company.

PROFESSIONAL EXPERIENCE

STUDENT DRIVER HDS Truck Driving Institute Tucson, AZ Nov, 2023 – Current

• Learn road and range skills for Class A CDL. Pre-trip inspection, D.O.T. Regulations.

Warehouse Associate Borderland Food Bank Nogales, AZ Mar, 2023 - Aug, 2023

●Attach identifying tags to containers or mark them with identifying information.

●Read work orders or receive oral instructions to determine work assignments or material or equipment needs.

●Record numbers of units handled or moved, using daily production sheets or work tickets.

●Maintain equipment storage areas to ensure that inventory is protected.

●Attach slings, hooks, or other devices to lift cargo and guide loads being lifted to prevent swinging.

●Wash out cargo containers or storage areas, and sort cargo before loading and unloading.

●Pack and repack damaged containers.

Sales Trainer Community Marketing Partnership Tucson, AZ Jul, 2022 - Mar, 2023

●Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes. Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.

●Explain products or services and prices, and answer questions from customers.

●Record names, addresses, purchases, and reactions of prospects contacted.

●Maintain records of contacts, accounts, and orders.

●Deliver prepared sales talks, reading from scripts that describe products or services, Adjust sales scripts to better target the needs and interests of specific individuals to persuade potential customers to purchase a product or service or to make a donation.

●Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.

Insurance Agent American Income Life Insurance Tucson, AZ Jan, 2017 - Jan, 2020

●Customize insurance programs to suit individual customers, often covering a variety of risks.

●Sell various types of insurance policies to businesses and individuals on behalf of insurance companies.

●Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

●Perform administrative tasks, such as maintaining records and handling policy renewals.

●Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

●Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

●Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

●Develop marketing strategies to compete with other individuals or companies who sell insurance.

●Calculate premiums and establish payment methods.

●Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

Rideshare Driver Uber Tucson, AZ Jun, 2017 - Jan, 2020

●Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.

●Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.

●Pick up passengers at prearranged locations, or by cruising streets in high-traffic areas. Provide passengers with assistance entering and exiting vehicles, and help them with any luggage. Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.

Credit Advisor/Sales Agent Dun & Bradstreet Tucson, AZ Apr, 2018 - Sep, 2019

●Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

●Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

●Check to ensure that appropriate changes were made to resolve customers' problems.

●Determine charges for services requested, collect deposits or payments, or arrange for billing.

●Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

●Refer unresolved customer grievances to designated departments for further investigation.

●Solicit sales of new or additional services or products.

●Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.

EDUCATION & CERTIFICATIONS

General Education Diploma WCCAE Richmond, CA Jan, 2001

AS in Business Marketing Ashworth University Norcross, GA Jan, 2009 - Jan, 2010

SKILLS & AREAS OF STRENGTHS

●GPS Systems/Google Maps

●Road Safety

●Managing Space, Speed, Curves

●Time Management

●Negotiating Highways and Interchanges, turning, merging, and passing

●Organized

●Documentation

●Forklift experience

●Mechanical/Hand Operated Pallet Jack experience

●Team Player

●Self Starter

●Communication

●Active Listening

●Negotiation

●Collaboration

●Confidence

●Empathy

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