EDUCATION
Stillwater Area High School, Stillwater, MN
AUG 2022 - PRESENT
Bachelors of Journalism, University of Nebraska-Lincoln, Lincoln, NE 3.5 GPA
Advertising and Public relations major
Psychology minor
EMPLOYMENT HISTORY
JAN 2024 - PRESENT
Account Manager, Buoy Student Agenecy, Lincoln, NE Work with clients to increase brand image
Develop and execute strategies to drive client engagement and customer loyalty, resulting in increased brand awareness and sales revenue for the organization.
Develop and execute marketing campaigns to increase client acquisition Collaborate with internal teams to ensure client satisfaction and achieve project goals. Collaborate with cross-functional teams to develop and implement innovative marketing strategies that align with client's business goals
Identify potential clients and conduct market research to understand their needs and preferences in order to tailor marketing strategies and campaigns specifically to target audience. AUG 2021 - AUG 2022
Aisles Online Shift Lead, Hy-Vee Grocery Store, Oakdale, MN
• Answered numerous calls per shift to help customers with their questions and concerns.
• Taught my team members how to use effective strategies to meet operational and sales goals.
• Maintained focus during busy times and delegated tasks to employees to keep the business running smoothly.
• Provided hands-on assistance to customers, assessing their needs and keeping up to date on their preferences.
• Submitted reports to senior management in order to assist them in making business decisions and planning.
• Trained new employees.
AUG 2020 - AUG 2021
Online Personal Shopper, Hy-Vee Grocery Store, Oakdale, MN
• Kept up with available products, store promotions, and customer service policies to become a better shopper.
• Went through the grocery store and removed any items that were outdated or overripe.
• Made sure all groceries were fresh.
• Kept in contact with customers about out-of-stock items and substitutions through text.
• Quickly and safely bagged items.
• Stocked items when needed.
SKILLS
Organization Communication
Problem Resolution Marketing
Project Management Journalism
Social Media Management Public Relations
L INKS
My Website
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651-***-**** OLIVIA FEAR