SKILLS

EXPERIENCE

Heidi Skelly

ADMINISTRATIVE ASSISTANT

602-***-**** ad4atc@r.postjobfree.com Avondale, AZ 85392-5928 Detail-oriented professional experienced in providing exceptional administrative and organizational support in busy o ce settings. Possesses excellent interpersonal skills and ability to interact with a diverse group of individuals. Smart professional skilled in organizing documents, managing calendars, scheduling appointments, and maintaining databases. Dedicated to providing a high level of customer service and accuracy in all tasks.

• File Maintenance • Calendar Management

• Administrative Support • Customer Service

• Proofreading • Data Entry

• Positive Attitude • O ce Supplies Management

• Verbal Communication • Complex Problem-Solving

• Prioritizing Work • Written Communication

• Professional Demeanor

OFFICE ASSISTANT

Atlantic Relocation Systems

Phoenix, AZ

July 2008 - December 2010

• Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel.

• Greeted visitors in a professional manner and provided assistance when necessary.

• Performed data entry tasks with accuracy and speed utilizing MS O ce applications such as Word, Excel, PowerPoint.

• Organized and maintained ling systems to ensure e cient document retrieval.

• Supported sta f by performing data entry and completing administrative duties. ASSISTANT TO THE SALES REPRESENTATIVE

The Wigwam Resort

Litch eld Park, ARIZONA

September 2000 - December 2002

Developed customer service and communication skills while working in a fast-paced o ce environment.

• Analyzed consumer data to identify trends in customer preferences.

• Collaborated with other departments to ensure accurate product delivery timelines were met.

• Drafted contracts for new business partnerships according to established guidelines.

• Maintained positive relationships with clients through regular phone calls and emails. PROPERTY MANAGEMENT SERVICE COORDINATOR

Opus West Property Management

Phoenix, ARIZONA

May 1996 - March 2000

• Worked with coworkers to complete tasks.

• Demonstrated ability to manage multiple tasks while remaining adaptable and exible. EDUCATION

• Committed to delivering excellent customer service while working in a fast-paced environment.

• Managed and coordinated multiple projects while ensuring timely completion.

• Troubleshot minor problems and reported larger technical issues. ACCOUNTING IN ACCOUNTING AND INFORMATION SYSTEMS

Madison Area Technical College, Madison, WISCONSIN Jan 1991