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Quality Assurance Project Management

Location:
Toronto, ON, Canada
Posted:
March 12, 2024

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Resume:

Sachin Gupta, CSM®

+1-437-***-**** ad4aqk@r.postjobfree.com

(Preferred Communication: Email)

PROFESSIONAL SNAPSHOT

● Around 7 years of experience in Software Testing using manual and automated testing tools in Client/Server & Web/mobile/desktop based applications.

● Worked with various Quality Assurance tools to develop Test Plan, Test cases, Test scripts, executing Test cases in Test Lab and creating and tracking defects in Defects module.

● Efficient in Functional testing, Regression testing, Integration testing, Acceptance testing, System testing, Smoke testing, Sanity testing, GUI testing, Backend Testing.

● Extensive knowledge of various phases of Software Development Life Cycle

(SDLC) & Software Testing Life Cycle (STLC) in different methodologies such as Agile, Waterfall and iterative.

● A Certified Scrum Master with specialization in agile framework project delivery.

● Aptly skilled in Quality Assurance & Engineering, Business Analysis & Project Management verticals of the IT industry with working experience in domains like content marketing, insurance, finance, fintech, capital markets, food service, customer service and other IT domains.

● Ability to plan & work in multiple stakeholder environments.

● Proven leadership interpersonal and communication skills with flexibility of working both team lead and as a team member.

EDUCATION

Humber College of Applied Technology, Toronto

Post-Graduation in IT Project Management 2018-2019

● Successfully completed the Ontario College Graduation certificate.

● Learned the agile and scrum approach to IT project management.

● Worked on a Capstone Research project of auditing an IT project as per the PMBOK guidelines.

Jaypee Institute of Information Technology, Noida

Bachelors of Technology in Information Technology 2011 - 2015

● Exposure to various IT technical platforms, programming languages, norms of Software Development/Testing Life Cycle and Agile, Waterfall, iterative and Scrum Methodologies.

CERTIFICATIONS

Certified Scrum Master®

SCRUM ALLIANCE

● Learned to adhere to agile values & principles.

● Competent to play the role of servant leader of the team.

● Skilled to be the Quality Master ensuring good quality control & assurance. 744 Adelaide St W

Toronto, ON

MJ6 1B1

TESTING ARTIFACTS

● Test Strategy

● Test Plan

● Test Cases

● Defect Summary

Report

● Bug Life Cycle

● STLC

● RTM

TESTING TOOLS

● JIRA

● HP Quality

Center

● HP ALM

● Github

● Confluence

● Bamboo

● Zoho

● Team

Foundation

● Selenium

● Postman

● Soap UI

● Test Rail

● Test

Manager

● QTP/UFT

ENVIRONMENT

● Agile

● Scrum

● Waterfall

● Iterative

● CICD

PROGRAMMING

LANGUAGES

● JAVA/JS

● HTML5

● CSS/CSS3

● MS Access

● SQL

WORK EXPERIENCE

Uberflip, Toronto — Senior Quality Analyst (Full Time) Jul’2021 - Oct’2023

● Leading and managing an offshore team of Quality Analysts & Engineers.

● Actively contributing to the portfolio of different programs and both related & unrelated multiple projects.

● Acting liaison and POC for cross-functional development and Quality Assurance teams.

● Facilitating daily standup/scrum, status updates, 1 on1s, and weekly sync meetings with the onshore and offshore teams, and other multiple stakeholders. Did business demos & mocks as needed.

● Handling timely QA deliverables for multiple ongoing projects & SME for all previous and ongoing projects.

● Training new QA resources and supervising/accounting for their work.

● Working in an agile environment to improve overall QA processes, standards, and communication.

● Performing various QA and software testing activities like test planning and strategizing, test case development, test execution, test monitoring, and control throughout the STLC and S/W bug life cycle.

● Performing unit testing, UAT/BAT, SIT, regression, sanity, smoke, monkey testing, etc.

● Performing API and rest API testing through Postman & DB testing through SequelAce.

● Generating test results and configuring more efficient ways to test enhancements and new features.

● Collaborated with multiple stakeholders for regular audits and to evaluate or diagnose problems to recommend possible solutions in daily scrums, planning and retrospectives.

● Assisting the PM to update and maintain the PM processes, schedule, logs, RTM and status reporting. Embross (North America), Toronto — QA Specialist (Contract) Sep’2020 - Jul’2021

● Led and managed multiple ongoing projects from Quality Assurance and Control aspects.

● Worked with agile methodologies to ensure timely delivery of product launches.

● Involved in product training for the new QA resources and the end user.

● Involved in sprint planning, test planning, and test strategizing for upcoming build releases.

● Participated in daily scrums, and facilitated required meetings & huddles for project communication.

● Worked through different phases of the SDLC & STLC to ensure product delivery.

● Performed various software testing and QA activities like test case development, test execution, UAT/BAT.

● Actively monitoring Quality issues and bugs throughout their bug life cycle.

● Testing the Point of Sale system application project to ensure timely deliverables from QA aspects.

● Developing and maintaining automated test scripts using appropriate tools: Selenium, JUnit, TestNG.

● Implement and maintain automated test frameworks to ensure efficiency, reusability, and maintainability.

● Execute automated test scripts to validate software functionality and identify defects.

● Integrate automated tests into the CI/CD pipeline to facilitate continuous testing and quick feedback.

● Defect Tracking & Identify, document, and prioritize defects discovered during automated testing.

● Create and manage test data required for automated testing.

● Collaborate with cross-functional teams, including developers, product managers, and business analysts.

● Communicate effectively with team members to provide updates on test progress, issues, and results.

● Develop & execute performance testing scripts to assess the scalability and performance of software applications with performance testing.

● Automate & execute regression test suites to ensure that new code changes do not negatively impact existing functionality with Regression Testing.

● Maintain documentation related to automated test scripts, test environments, and test results.

● Ensure that the automated testing process aligns with quality standards and best practices.

● Analyze and troubleshoot automation test failures, working with the development team to resolve issues.

● Identifying, assessing and communicating potential risks associated with automated testing efforts. BrokerLink Insurance, Toronto — Test Analyst (Contract) Sep’2019 - Aug’2020

● Understanding and developing the business requirements along with BA(s) and developers.

● Collaborating with multiple stakeholders to ensure intact project communication, multiple change requests and flow of information.

● Developed Test Cases and scripts based on User & system requirement specifications.

● Involved in performing Functional testing, Regression testing, User Acceptance Testing, Business Acceptance Testing, System Integration Testing, Integration testing, Security testing, Configuration testing, load testing & GUI testing.

● Maintained project documentation and ensured timely project deliverables.

● Performed various QA activities under different environments like UAT and production.

● Liaising with BA, Dev and QA teams for defect management using SharePoint & MS Suite.

● Report testing, data integration testing and data validation.

● Ensured data integration and validation to a desktop based Broker Management System.

● Participated in bi-weekly Go-Live sessions for user acceptance of every build release. Symphony Fintech Solutions, Mumbai — QA Tester (Full Time) Sep’2017 - Jun2018

● Understanding and developing the business requirements along with BA(s) and developers.

● Analyze & develop test plans, cases, scenarios, scripts, or procedures.

● Performing regression testing, negative testing, system integration testing, sprint testing, load testing, UAT, business demos, mocks and usability.

● Web/mobile application testing, white-box/black-box testing.

● Collaborating with multiple stakeholders to ensure project communication & multiple change requests.

● Developed Test Cases based on User & system requirement specifications.

● Performed Functional testing, Regression testing, UAT, BAT, SIT, load testing & Security testing.

● Participated in daily scrum meetings & retrospectives in timely peer reviews. Cognizant Technology Solutions, Chennai — Program Analyst (Full Time) Jan’2016 - Feb’2017

● Analyze & develop test cases & scenarios. Performed regression, negative testing, SIT, sprint testing.

● Web/mobile application testing, white-box/black-box testing.

● Document, monitor & report software defects, bugs & enhancements to software developers through HP ALM, and acting as a liaison/POC between multiple teams and stakeholders.

● Working closely with QA Director, business analysts, developers, and end-user groups to ensure software quality & functionality and technical design requirements are met.

● Performing System Integration Testing, Cross Browser Compatibility Testing, Regression Testing, and User Acceptance Testing while working in an agile background.

● Understanding the business requirements and communicating the same to the development and QA team for the insurance project and salesforce-based CRM system.



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