Shelley Demyan

Brownwood, TX *****

ad4aqe@r.postjobfree.com

+1-325-***-****

Available to join Your team of Members committed to Excellence! Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Night Auditor/Front Desk Clerk

La Quinta Inns & Suites - Brownwood, TX

June 2023 to Present

This job requires the same as the position you are filling, same type of professional environment that requires professional conduct. I fulfill accounting duties and oversee most front desk responsibilities as well as report to the general manager on a regular basis. We operate through five different work systems utilizing inclusion as part of our productiveness. I am very detail oriented. Flooring Associate

Home Depot - Brownwood, TX

August 2012 to November 2012

• Sold tile and wood flooring

• Sold carpeting and vinyl flooring

• Push sales

• Service- and customer-oriented

• Educated consumers of brands

• Reminded persons of Home Depot quality

• Helped customers receive the value they deserve

• Managed price markdowns effective of cost awareness

• Handled customer complaints and concerns

Server and Hostess

Corina's Restaurante - Lake Brownwood, TX

March 2012 to July 2012

• Food preparation and inspection

• Maintained customer retention and satisfaction

• Gained knowledge of improvement through positive awareness and feedback Cashier

ALLSUP'S - Coleman, TX

November 2011 to February 2012

• Kept freshly cooked foods in the deli

• Encouraged consumers

• Helped with store promotions

• Welcomed customers and invited them back after their unique shopping experiences Guest Service Agent

HAMPTON INN - Brownwood, TX

April 2010 to October 2010

• Greeted guests

• Assessed the needs of the guests and accommodated them

• Achieved excellence and took 3rd place in the Catch Me At My Best competition

• Maintained customer satisfaction with competitive rates

• Prepared hot breakfast each day

Night Auditor

HAMPTON INN - Abilene, TX

February 2008 to April 2008

• Kept indoor pool area clean and safe

• Completed the end of day paperwork highlighting sales function

• Answered telephones for late night registrations

• Prepared hot meals

Vacuum Technician

MAIN STREET CARWASH - Brownwood, TX

November 2005 to September 2006

• Wrote tickets describing customer needs and fulfilled their orders step by step

• Hand vacuumed every vehicle in a professional manner

• Thoroughly washed floor mats and dash areas of each vehicle

• Rarely received complaints by the customers

• Oftentimes washed over 100 vehicles in a day

• Worked at the cash register when temporary physical problems arose Clerk

ALLSUPS, Texas - Brownwood, TX

June 2004 to February 2005

• Stocked the refrigerator freezers

• Conducted lottery sales

• Maintained gasoline aisles

• Swept parking lot nightly

• Handled cash transactions

• Offered customers promotional items

• Kept hot food items in deli discarding expired contents

• Maintained operational flow

Purchaser/Buyer

CMI-JOHNSON ROSS - Early, TX

April 2001 to January 2002

• Performed duties as an Engineering Secretary prior to Purchasing Department; post non-grad engineering student at UT Austin

• As Purchaser prepared hand-written Bills of Lading

• Communicated with local and remote Suppliers

• Introduced internet to the Purchasing Department to improve Quality of service and support employee performance

• Incorporated Specialization and made changes to regular routinizing practices at the Company

• Supervised for a short time before plant closure

• Paid close attention to sales fluctuations and tried to gain familiarity with marketing of batch plants plus learn concepts of inventory control

• Expert attention to detail

Substitute Teacher

BROWNWOOD ISD - Brownwood, TX

September 2000 to January 2001

• Available to assist teachers from Kindergarten through the Twelfth grade

• Helped teachers with special education classes

• Filled in as Coach during athletic periods

• Graded papers

• Lunch monitor

• Tutor

• Helped some with troubled youth

DEMAND STAFF

Shipping - Receiving - Brownwood, TX

January 2000 to September 2000

• Received orders from sales departments

• Helped production employees to fill orders

• Loaded and unloaded trucks early morning

• Scheduled shipments through trucking companies and freight lines including but not limited to UPS and FED EX

• Printed shipping labels

• Participated in the Company's million-dollar month

• Performed duties accurately and efficiently

Education

Bachelor of Science in Management

University of Phoenix - Phoenix, AZ

January 2009 to June 2013

Skills

• Writing Skills (10+ years)

• Transcription

• Order Entry

• Accounts Receivable

• Office Management

• Detailing

• Fortran

• Classroom Experience

• Customer Service

• Clerical Experience

• Retail Sales

• Pricing

• Administrative Experience

• Project Management

• Research (3 years)

• Time management

• Microsoft Excel

• Data entry

• 10 key calculator

• Teaching

• Microsoft Outlook

• Purchasing

• Inside Sales

• Linux

• Special Education

• Computer Networking

• Java

• Filing

• Sales

• Operating Systems

• Guest Services

• Interviewing

• Classroom experience

• Conflict management

• Tutoring

• Human resources

• Office management

• Bookkeeping

• Supervising experience

• Customer service

• Restaurant experience

• Guest services

• Serving

• Cash handling

• Retail sales

• Analysis skills

• Manufacturing

• Typing

• Leadership

• Cash register

• Sales

• Heavy lifting

• Load & unload

• Front desk

• Order entry

• Operating systems

• Clerical experience

• Purchasing

• Fortran

• Laboratory experience

• Special education

• Hospitality

• Hotel experience

• Computer networking

• Quality control

• Root cause analysis

Awards

Service Agent

January 2005

Salvation Army award..pendant 3 years

Certifications and Licenses

Driver's License

January 2021 to January 2027

Class C

Assessments

Teamwork: Interpersonal skills — Proficient

October 2020

Responding to challenging team situations at work

Full results: Proficient

Administrative assistant/receptionist — Proficient June 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Verbal communication — Proficient

January 2022

Speaking clearly, correctly, and concisely

Full results: Proficient

Inside sales — Proficient

October 2020

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Customer focus & orientation — Proficient

July 2021

Responding to customer situations with sensitivity Full results: Proficient

Attention to detail — Proficient

July 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work style: Reliability — Proficient

January 2024

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Retail customer service — Proficient

April 2023

Responding to customer situations in a retail setting Full results: Proficient

Case management & social work — Proficient

January 2024

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams

Full results: Proficient

Sales skills — Proficient

July 2021

Influencing and negotiating with customers

Full results: Proficient

Typing — Proficient

August 2023

Transcribing text

Full results: Proficient

Work style: Conscientiousness — Proficient

June 2023

Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient

Medical receptionist skills — Proficient

May 2023

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Work style: Reliability — Proficient

September 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service — Proficient

July 2021

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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