ILEANA MENDEZ

ad4ap7@r.postjobfree.com + (506-****-****

Summary

Senior executive with many years of experience oriented towards the real needs of the customer. My skills and areas of expertise include the development of the product line, product positioning, business analysis, as well as project/program coordination, go to-market planning and execution, marketing analysis, pricing, relations with strategic partners and negotiation.

I love working with cross functional disciplines throughout the Company or Government Associations, my strengths are based in leadership and motivation towards client satisfaction.

I am drawn to and passionate about creating new opportunities and positioning of local companies into the global markets.

Skills Highlights

Self-motivated

Team work

Strategic Mind

Leadership/communication

Product line development and management

Product launch end to end (design/execution/tracking)

Product marketing

Honesty, Integrity, Loyalty

Revenue and Market Expansion

Adaptability to changes in the dynamics of a business

Academic Background

• 2021-2022 International College Beijing, studying Mandarin elementary proficiency

• 2000 - 2001 Sheridan College, Toronto, Canada, Financial Specialist, Sheridan Scholar (Magana Cum Laude)

• 1996 - 2000 Sheridan College, Toronto, Canada. B.A Business Administration, Sheridan Scholar (Magna Cum Laude)

• 1997 - 1999 University of Ottawa, Canada. Human Resources Management

• 1980 - 1984 UACA, Universidad Autonoma de Centro America, Clinical Psychology. Practice six months - Psychiatric Hospital, San José, Costa Rica and third year of Economics completed.

• 1979 University of Nantes, France, studying French as a second language

Professional Experience

2019/10-2022/06 Beijing, China. Spouse of the Ambassador of the Republic of Costa Rica to the People’s Republic of China.

By living in and experiencing China, I have a unique insight into China’s culture, society and Chinese people, as well as a fresh perspective on how different cultures coexist and clash in contemporary China under the context of globalization.

I had also the pleasure of visiting many Business Forums, Export and trade Shows and Fairs, the ideal place to stay up -to-date and getting to know the new settings of a wide range of suppliers.

2017/12-2019/08, Owner of Snakies, Burrito Food Retail Business.

As the primary operator of my business, I was responsible for day to day business operations, oversaw all the supply purchases, cash and credit intakes, processed orders, performed merchandise inventory control, prepared payroll and accounts receivable. Responsible for the business profits. Also, train, motivate, encourage and challenge employees and maintain quality brand image standards as pass evaluations.

2015/01-2017/11, Consultoria Rimaju, International Business Consultant

Responsible for the Sales (Budget, Strategic sales plans, Sales excellence programs, Sales controls, Internal communications) of distinctive product lines in Latin America and Canadian market. Creating an achievable sales budget and strategic plans into the region including the needs for marketing of each specific product. Developing strategies to ensure sustainable sales, maintaining and increasing the appropriate relationship level for local and regional accounts in Latin America.

1994/02-2014/09, Vice President at MISOCO Trading Inc., a consulting company dedicated to International Trade, established in Ontario, Canada.

• During 1998-2002, the company produced export sales of more than US$102M in housing, information technology and manufactured marine products, surpassing all expectations set by the Government of Newfoundland and Labrador.

• Collaborated with the organization of several ministerial Trade Missions in the countries of Mexico, Argentina, Chile and Brazil in 1998 and 1999 trade missions.

• Worked together with the Ministry of Industry, Trade and technology staff of the Province of Newfoundland and Labrador, developing sales strategies based on business-to-business approach, and the organization of international meetings to sixty-two local businesses.

• Collaborated with local businesses to identify counterparts and organization of international meetings for Team Canada Missions, Canadian companies who participated in the missions to Mexico, Argentina, Brazil and Chile in 1998.

• For more than a decade developed exports of Canadian industry in IT Development and Support, Oil & Gas, Food Industry Health, Medical Equipment, Engineering Services, Forestry, Mining Equipment, Natural Products Omega 3, Aerospace Engineering, Tourism, Technology petrochemical, pulp and paper, construction, consumer products and safety.

1991/01–1993/11, Imports Director at Apple and Spice, fruit and vegetable wholesalers established in Ottawa, Canada.

• In charge of identifying international suppliers of fruits and vegetables to be imported into Canada. Preparation of sales forecasts for budgetary purposes and off-season imports not available in North America during the winter season to increase sales levels.

1986/11-1990/12, Sole owner, Sport Center S.A., sports shop, established in Goicoechea, Costa Rica.

• In charge of all activities related to business operations such as hiring, training, supervising, purchasing, keeping inventory up to date and being aware of purchases and prices of each article to stay competitive. I also had constant contact with local sports teams, schools and industries for the sale of uniforms and trophies.

1982/01-1986/09, General Manager, Sports Industries S.A., a sports manufacturing company located in Zapote, Costa Rica.

• In charge of the administration and supervision of the plant with more than 45 employees including local sales representatives. I doubled the sales and put the plant into 24 hours operation.

Other Experiences

Five years of experience as private instructor of college students in subjects of Mathematics, Finance, Microeconomics, Macroeconomics, Statistics and Spanish.

Translator English-Spanish - Spanish-English, having translated many marketing and legal documents for Canadian industries. Also worked as a translator for security companies such as the Canadian Bank Note Company, the Royal Canadian Mint and The Canadian Manufacturing Association where translation was required for the entire Canadian Trade Index from English into Spanish.

LANGUAGES

• Fluent in Spanish and English and working knowledge of French.

COMPUTER SKILLS

• MS Word, MS Excel, MS Outlook, MS PowerPoint, MS Access.

OTHER ACCOMPLISHMENTS

2018 Senior Basketball World’s Champion, New York

2015 Tennis Sub Champion Pan American Games

2005 - 2007 Singles and doubles Tennis Champion at Valley Stream Tennis Club, Ottawa, Canada.

1998 Individual Champion, Merivale Tennis Club, Toronto, Canada.

1990 Individual Champion, March Tennis Club, Ottawa, Canada.

1979 - 1981 Tennis Championship (B), Indoor Club San Jose, Costa Rica.

1978 Training in Seattle Washington with the basketball team.

1976- 1977 Selected to play for the National Basketball Team Costa Rica.

VOLUNTARY WORK

• Basketball and Tennis Instructor. Toronto, Ontario, Canada.

• Director International Food and Hospitality event at Gymnastics Mississauga, Ontario, 2000-2007.

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