Truck Drivers Customer Service
Resume:
***** *.* **** **. Lawtey, FL *****
***********@*****.***
Work History:
RBI Trucking: 3/2022-Present
Job Title: Night Dedicated Dispatcher
Job Description: Tracking shipment to and from shippers and consignee. Identifying and resolving transportation issues. Maintaining accurate records of all roads, routes, and vehicles. Coordinating and maintaining the schedules of truck drivers to ensure products and goods are picked up and delivered in a timely manner. Receiving calls for truck services and contacting their fleet of truck drivers to arrange the pickups and deliveries. Experienced with Trimble/ICC, CDC, Microsoft Excel, Microsoft Office ect.
SRM Concrete: 2/2021-3/2022
Job Title: Truck Operator/ Customer Service Representative
Job Description: Delivering product and assuring customer satisfaction with said product and services. Coordinating and maintaining the schedules of truck drivers to ensure products and goods are picked up and delivered in a timely manner. Receiving calls for truck services and contacting their fleet of truck drivers to arrange the pickups and deliveries. Experienced with Trimble/ICC, CDC, Microsoft Excel, Microsoft Office ect.
Florida Department of Corrections: 12/2016-02/2021
Job Title: Correctional Officer Sergeant
Job Description: Care Custody and Control of Inmates.
Required Skills: Basic Knowledge of Windows Word, Excel, PowerPoint. Experience in preforming ten key and other typing duties while answering phones and dealing with both inmates and families in a professional manner. Complete other secretarial work such as filing, accurate preparation of inmate records and Daily Reports, maintaining a log of inmate movement and ability to work with multiple computer screens as well as multiple computer programs at the same time. Trained in leadership roles at the Florida Correction Academy where I graduated top of my class with a 3.97GPA. Additional computer training and C.D.C Programing through the FDOC. I have skills in Public speaking and room management (i.e. able to hold the attention of groups of 2 to 500, able to make multiple points and remain on topic, able to present an agenda proficiently, accurately and professionally.)
Third Dimension Salon: 04/2015-12/2016
Job Title: Salon Manager/ Co-Owner
Job Description: Daily Routine Management of the Salon and Employees
Required Skills: Daily Management of salon needs, such as balancing customer booking, customer relations, ordering inventory and daily bookkeeping. Preparing financial records for both end of quarter, and end of year report.
DOE/FDOT Union County School Board: 07/2011-05/2019
Job Title: Driver Trainer/ Route Coordinator
Job Description: Transport of Students to and from school. Training and preparation of CDL Class B drivers. Daily Route Coordination.
Required Skills: Daily Transport of Students grades K-12 to and from school in a safe, timely manner. As a driver trainer I was responsible for the instruction of all FDOE and FDOT rules, requirements and laws pertaining to acquiring a CDL Class B license. It was my responsibility to keep track of, and document the training of, individuals and report them to the FDOE quarterly. I assisted in retraining of drivers that had been given disciplinary action as well. As a Route Coordinator, I was responsible for mapping out our region and assigning busses to the appropriate route. I was responsible for adding and removing stops from existing routes, as well as the termination and combination of routes should it be needed.
Qualifications:
Over ten years’ experience in working logistics and data entry
Over ten years’ experience in secretarial services and customer service
Over five years’ of leadership and supervisorial experience
Ability to work in group or individual environments
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