July **, ****

Dear Hiring Manager,

As a dedicated employee of Gleaners Community Food Bank, I am excited to formally apply for the Senior Specialist, Advancement–Donor Data Management position in the Advancement Department. Please accept my resume for review and consideration for this role.

As you are aware, I have been with Gleaners for a total of five years, three years currently as the Development Operations Specialist and two years as Operations Coordinator. Since starting at Gleaners, I have grown and developed skills that has attributed to our gift processing team providing more knowledge of best practices for the department. During the onset of the pandemic, I had taken on responsibilities at my level and above because I understand that mission comes first always. This presented the opportunity to expand and apply my skillsets to my current position and future possibilities of growth within the organization. I can honestly say that during that time and currently the success of the department comes from all of us as a team working together knowing each other’s strengths/weaknesses and applying them towards a greater outcome. And as the Advancement ‘s team continued to expand with such great contributors I continued to learn more and apply this to my development not only for my success as an individual but for the success of the organization and community.

I have read the requirements for the Senior Specialist, Advancement–Donor Data Management position thoroughly, and I am confident that the skills I have gained and continue to obtain during my time here with Gleaners, as well as my passion for the work and mission makes me an ideal fit.

I appreciate your consideration and look forward to discussing this opportunity with you at your convenience.

Yours sincerely,

3176 Woods Cir. Dr., Detroit, MI 48207

ROSEANN WHITTENBURG E: ad4an1@r.postjobfree.com T: 313-***-**** AREAS OF EXPERTISE

Financial administration

Office procedures

Typing & word-processing

Keyboard skills

Reception duties

Decision making

MS Office applications

Data management

Office duties

Maintaining records

IT skills

Payroll

CAREER STATEMENT

“My greatest strengths

are firstly my strong

commitment to providing

a professional service to all

colleagues with whom I

work. Secondly my skill at

developing and

maintaining a close

working relationship with

every client, something

which in turn helps me to

gain an in-depth

understanding of their

individual needs. Thirdly

my real passion for Data

Management and Data

Research as a whole, an

obsession which allows me

to spot trends and develop

best practice processes.”

Roseann Whittenburg

PERSONAL DETAILS

3176 Woods Cir. Dr.

Detroit, MI 48207

ad4an1@r.postjobfree.com

313-***-****

ROSEANN WHITTENBURG

PERSONAL SUMMARY

A capable, talented, and lively Office Administrator who possess high levels of accuracy and attention to detail, good organizational abilities, and can perform well in a fast paced, demanding environment. I am initiative-taking, with an enthusiastic and passionate manner about providing good service in everything that I do. I am constantly looking for ways to improve myself and the administrative processes in such a way that tasks are completed more effectively. WORK EXPERIENCE

GLEANERS COMMUNITY FOOD BANK SE MI, DETROIT, MI, US Development Operations Specialist –

July 2018 – Present

Responsible for the administrative processes within the Office, as well as providing general support to the Data Processing Manager to enable the smooth and effective running of the office. Experience in Non-profit Industry for 23 years, 15 years of Raisers Edge knowledge and 5 years of Financial Edge.

• Accurately import and export gift data and other donor-related information into development software database (Raiser’s Edge) in a timely manner. Performing self-auditing to ensure data integrity

• Communicate daily Huntington Lockbox Summary report to development Staff

• Process and distribute Huntington Lockbox Data file daily

• Import credit card donations from website donor database

(Authorize.net/Luminate) Assure de-duplication and research suspect credit card transaction and disputes.

• Update/Create Systems Profiles in Omatic/RE database for the accurate importing of donations.

• Process in-house Whitemail donations of $10k and higher and any cash donations received.

• Process matching gift and ACH transactions`

• Prepare and send accurate and appropriate gift acknowledgements in a timely manner. As well as configure/upload acknowledgement letters using the SharePoint template/procedures created to meet aggressive deadlines

• Fulfill donor intentions per tribute gifts

• Perform weekly and monthly donation reconciliation protocols with Finance and Data Manager

• Provide weekly reports to Development staff for donation reconciliation

(Food Drives, Miscellaneous and $1000 plus donations)

• Export donor files for direct mail vendor on monthly and weekly basis; comply with another vendor requests (Feeding America) semi-annually

• Run pledge payment reports and send invoices for overdue pledges

• Work with Stewardship to assure proper coding and soft crediting in Raisers Edge along with stationery inventory needs for gift acknowledgement.

• Maintain gift documentation for grants, estate/trust, and other large gifts in the media tab

• Maintain files and database for recurring gifts.

• Assure that returned mail and change of address requests are managed promptly.

• Ensure coverage of donor phone line and respond to caller inquiries in prompt and professional manner, ensuring donor satisfaction

• Run queries, reports, and mailing lists as requested

• Assist with training staff and Seasonal staff on all systems used for: direct mail, unsolicited, phone in, walk-in, lockbox donation records, internal donation records, and online donor records

• Perform administrative duties as needed and other duties as assigned CORNERSTONE SCHOOL ASSOCIATION, DETROIT, MI, US

DATABASE ADMINISTRATOR/ TUITION COORDINATOR/OFFICE MANAGER – MAR 2009 – June 2018

• Auditing of database, proofing records, clean-up project, and queries

• Maintain changes (daily) to Constituents records in the RE database

• Generated/mailed Year End Tax Letters for donors for tax purposes

• Prepare presentation materials for all Partner Morning School Events

• Oversee overall the operational activity of Partner Mornings Events

• Responsible for communications to Partners regarding Partner Morning events

• events

• Currently create -Weekly Cash reports, update gift entry changes

• Reconciliation of weekly tuition financial reports

• Accounts Receivables and Cash Reconciliation

• I Scheduled tuition payments and invoicing

• Manage all enrollment process for Pre-K & High School

• Assist with Development/School events as well as several other duties

• Trains and supports others in the use of Raiser’s Edge software

• Scheduling meetings for staff

• Greeting guests

• Managing all travel plans for the Executive Team

• Order of office supplies

KEY SKILLS AND COMPETENCIES

Administrative

• Accurate and Detail Data Entry

• Compiling and Researching Data Information

• Ability to create and manage timelines.

• Excellent communication and people skills.

• Natural cheerful outlook and outlook.

• Creating purchase orders and invoices.

• Excel and Microsoft Office skills.

• Ability to multitask with strong attention to detail.

• Arranging and participating in meetings.

• Identifying and auctioning all sales leads.

• Accurately filling in administrative records and relevant paperwork. Financial

• Knowledge of: Balance Sheets, Profit Measurement, Cash Flow statements.

• Carrying out investment appraisals.

• Trend analysis & financial modelling to help respond to dynamic market conditions

• Ensuring compliance and statutory reporting.

• Able to provide a high standard of financial control.

• Proven ability to manage and develop a financial team. Personal

• Initiative-taker with an accurate and detail-oriented work ethic.

• Ability to thrive within a demanding environment.

• Verbal and written communication skills.

• Pragmatic and having a ‘can do’ attitude.

• Always Remaining calm and polite.

• Can work well under pressure.

• Strong sense of responsibility.

ACADEMIC QUALIFICATIONS

Wayne County Community College

Bachelor’s Degree in Business Management

Berkley High School - Berkley, Michigan, US

High School Diploma

REFERENCES - Available upon request

PERSONAL SKILLS

Creative thinker

Deadline Led

Time Efficient

Excellent Communicator

Problem Solving

Collaborato

r Energetic

Enthusiasm

Integrity

Analytical

Continuous Learning

Self-Development

LANGUAGES

English

Some Spanish

Contact this candidate