Leticia Moore

917-***-**** ad4amv@r.postjobfree.com New York, NY

CORE COMPETENCIES

Communication Skills Customer Service Inclusive Organization and Time Management Empathy Advocacy Crisis Intervention Problem- Solving Teamwork & Collaboration Conflict Resolution Medical Office Administration Medical Terminology

EDUCATION & CERTIFICATION:

The College of Westchester, White Plains, NY

Bachelor of Science-Human and Social Services, Expected November 2025

ASA College, Brooklyn, NY

Associate of Occupational Studies-Medical Assisting, January 2015

GPA: 3.51

Sexual Harassment Prevention Training Certification January 2024

The New York City Commission of Human Rights, New York, NY

CPR & HIPAA Certified

PROFESSIONAL DEVELOPMENT TRAINING:

Human Services Training January 2024

Project Renewal Inc., New York, NY

Participated in an intensive 2-week professional development program tailored for individuals aspiring to secure positions within the Human Services sector. This comprehensive training focuses on industry-relevant competencies, best practices, and effective client engagement techniques.

PROFESSIONAL EXPERIENCE:

Handy (Part-time) April 2015- March 2024

Independent Contractor, New York, NY

Provided thorough cleaning services to clients' homes, ensuring high standards of cleanliness and sanitation.

Swept (hardwood floor, tile, walkways) vacuumed (carpets, heavy duty rugs), mopped (hardwood floor and tile), dust, polish, disinfect kitchen and bathroom, cleaned common areas, changed bedding, interior/exterior window cleaning, garbage removal/recycle

Utilized a variety of cleaning techniques, chemicals, and equipment to achieve desired results.

Managed household tasks including laundry, ironing, dishwashing, and organizing clutter.

Maintained professionalism and reliability in handling client properties and adhered to specific instructions and preferences.

Cashier Pharmacy Technician March 2018 - August 2018

Duane Reade, New York, NY

Registered new patient and filled new prescription.

Contacted patient with date and time prescription would be ready for pickup.

Accepted and logged delivery orders.

Mixed medicines, bottled medicines and verified patient information on medication prepared.

Organized medications and other items, organized planograms, in charge of inventory.

Maintained a safe and clean pharmacy by complying with procedures, rules, and regulations.

Maintained patient records.

Assisted customers on the sales floor and at the POS screen by completing cash, credit and debit transactions.

Murray Hill Medical November 2016 - March 2017

Medical Assistant, New York, NY

Facilitated patient care by escorting patients to exam rooms and communicating any concerns to physicians.

Measured vital signs.

Updated and maintained patient medical records using EPIC EMR system. Experience with eClinicalWorks and Athena EMR system.

Assisted physicians with procedures and examinations in different specialties such as dermatology, gynecology, internal medicine and fertility treatment. (Biopsy shaves, Botox injections, suture application and removal. Pap smear, colposcopy, endometrial biopsy, urinalysis, pregnancy tests, blood draw, sterilization of instruments. Intrauterine insemination, saline infused sounding, in vitro treatment care, follicle count and size. EKG, PFT).

Maintained cleanliness of exam rooms and sterilized instruments.

Prepared and handled blood and urine specimens for laboratory analysis.

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