EMPLOYMENT HISTORY

APR **** - ****

Bartender, Cheesecake Factory, Burlington MA

Server for first three years, promoted to bartender for the last 10+ years This location seats 500 and regularly surpassed $15 million in yearly sales Performed liquor orders and other duties of a lead bartender such as bar set up and orchestration Personally trained 10+ bartenders

Worked the most difficult and busy shifts on a weekly basis for 7+ years including Friday pm, Saturday open to close and Sunday pm shifts

Able to handle an extremely high volume service well that includes martinis, mojitos and blended drinks while providing personalized service to each bar guest while maintaining a friendly and professional relationship with the servers in the well Learned a notoriously large menu for the purpose of guiding guests towards their preferences of drinks and meals ensuring a great experience as well as adjusting to new nemu changes every six months Performed standard bar operations such as prep work, cash handling, running side work and all closing duties Always prioritized a clean and well orchestrated bar for purposes of guest perception and the ability to maintain a high level of efficiency

Developed and maintained dozens of bar regulars

Most importantly always worked as a team with all coworkers and always treated every coworker with respect. Regularly covered shifts and worked holidays so those with kids could enjoy the holidays with family Full availability

Eager to learn and adapt, I bring strong work ethics and punctuality to every task I undertake. 2009 - 2010

Bartender, The Hilltop, Saugus MA

Managed beverage service in fast-paced bar environment, ensuring customer satisfaction Implemented innovative cocktail recipes, enhancing bar menu diversity Demonstrated excellent multitasking skills, handling multiple orders simultaneously Resolved customer complaints effectively, maintaining positive bar atmosphere 2007 - 2024

Bartender, The Country Club, Brookline MA

Delivered premium, personalized service in a high-end dining environment Mastered cocktail mixing, wine selection, and customer engagement Solved complex customer issues, ensuring satisfaction and repeat business SKILLS

Teamwork Inventory management

Guest Service Adaptability

Menu knowledge Mixology

637 Saratoga St., East Boston, United

States, 02128

ad4amp@r.postjobfree.com

617-***-****

WILLIAM BURNS

BARTENDER

PROFESSIONAL SUMMARY

Bartender with over 14 years of experience at a high-volume establishment, demonstrating exceptional skills in inventory management, guest service, and mixology. Proven track record of training over 10 bartenders, handling peak shifts with ease, and consistently surpassing sales targets. Adept at adapting to menu changes and ensuring guest satisfaction through expert menu knowledge and personalized service. EDUCATION

SEP 1996 - JUN 1998

St Johns prep., Danvers MA

SEP 2001 - MAY 2003

Fitchburg State University, Fitchburg Ma

SEP 2003 - MAY 2006

Suffolk University

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