Brittany Woodrow

Hallandale Beach, FL *****

ad4amf@r.postjobfree.com

+1-786-***-****

Energetic Customer Service Representative with years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.

Authorized to work in the US for any employer

Work Experience

Customer Service/Delivery Driver

Krogers - Opa-locka, FL

June 2022 to February 2024

Delivering groceries, Removing rejections, providing premier customer service to every customer. Security Officer

Allied Universal - Miami, FL

May 2022 to June 2022

• Patrolling and monitoring activities on the company’s premises regularly to discourage criminals and ensure the environment is safe and secure

• Evicting trespassers and violators and detaining perpetrators while following legal protocols before relevant authorities arrive to take over

• Controlling the entrance and departure of employees, visitors and vehicles according to protocols

• Monitoring surveillance cameras to watch out for any disruptions or unlawful activities

• Providing detailed reports on daily activities and any incidents that may have occurred to management Consumer Agent

Ace Hardware - Fort Myers, FL

August 2020 to April 2022

Answering calls and emails. Verifying customer orders, requesting for order cancellations, assisting customers with product questions. Placing orders and Planogram orders, Updating retailers on their delivery times and delays.

Security Officer/ Shipping & Receiving

FirstService Residential - Miami, FL

March 2018 to June 2020

Roving the complex making sure the property is well maintained.. Receiving and processing parcels.. City Carrier Assistant

USPS Service - Fort Lauderdale, FL

October 2017 to December 2017

Delivering mail, packages and parcels.

Deli Clerk

Publix - Miami, FL

April 2012 to October 2017

Assisting with customers preparing daily production, And always giving premier customer service Cashier

Walgreens Pharmacy - Miami, FL

May 2007 to February 2008

Talked with customers by phone and in person.

. Assisted customers to select and purchase specified merchandise.

. approved customers checks and provided check cashing service according to exchange policy

. answered customers telephone, mail and in-person inquiries and directed customers to appropriate

sales area.

Security Officer

Security Alliance - Doral, FL

August 2006 to December 2007

Guarded industrial and commercial properties against fire, theft, vandalism and illegal entries.

. Watched for and reported irregularities, such as fire hazards, leaking water pipes and security doors left unlocked.

. Sounded alarm and called the police and fire department by telephone in case of fire and presence of unauthorized persons.

. warned violators of rule infractions, such as loitering, smoking and carrying forbidden articles.

Security Officer

Kent Security - Miami, FL

January 2007 to February 2007

Seasons

Only

property. Guarded industrial and commercial properties against fire, theft, vandalism and illegal entries.

. patrolled, periodically, buildings and grounds of industrial plant and commercial establishment, docks, logging camp area and work sites.

. Examined doors, windows and gates to ensure that they were secure.

. Observed departing personnel to guard against the theft of company

. Watched for and reported irregularities, such as fire hazards, leaking water pipes and security doors left unlocked.

Cashier/ Customer Service

McDonalds - Tallahassee, FL

April 2006 to June 2006

Received cash, checks and completed credit-card transactions from customers and employees.

. Counted money to verify amounts and issued receipts for funds received. Education

Diploma

Miami Northwestern Senior High School - Miami, FL

August 2002 to June 2006

Skills

• Premier customer service (10+ years)

• Computer Skills (10+ years)

• Hospitality Experience (10+ years)

• Cash Handling (10+ years)

• Cashiering

• Security (8 years)

• Microsoft Word (5 years)

• Customer Service

• Organizational Skills

• Typing

• Stocking

• Shipping & Receiving

• Insurance sales

• Avaya, SAP, order management system.

• Communication skills

• English

Certifications and Licenses

Driver's License

Class D Security License

March 2022 to March 2024

Guard Card

Class D Security

Contact this candidate