Customer Service Security Officer
Resume:
Brittany Woodrow
Hallandale Beach, FL *****
*******************@*****.***
Energetic Customer Service Representative with years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.
Authorized to work in the US for any employer
Work Experience
Customer Service/Delivery Driver
Krogers - Opa-locka, FL
June 2022 to February 2024
Delivering groceries, Removing rejections, providing premier customer service to every customer. Security Officer
Allied Universal - Miami, FL
May 2022 to June 2022
• Patrolling and monitoring activities on the company’s premises regularly to discourage criminals and ensure the environment is safe and secure
• Evicting trespassers and violators and detaining perpetrators while following legal protocols before relevant authorities arrive to take over
• Controlling the entrance and departure of employees, visitors and vehicles according to protocols
• Monitoring surveillance cameras to watch out for any disruptions or unlawful activities
• Providing detailed reports on daily activities and any incidents that may have occurred to management Consumer Agent
Ace Hardware - Fort Myers, FL
August 2020 to April 2022
Answering calls and emails. Verifying customer orders, requesting for order cancellations, assisting customers with product questions. Placing orders and Planogram orders, Updating retailers on their delivery times and delays.
Security Officer/ Shipping & Receiving
FirstService Residential - Miami, FL
March 2018 to June 2020
Roving the complex making sure the property is well maintained.. Receiving and processing parcels.. City Carrier Assistant
USPS Service - Fort Lauderdale, FL
October 2017 to December 2017
Delivering mail, packages and parcels.
Deli Clerk
Publix - Miami, FL
April 2012 to October 2017
Assisting with customers preparing daily production, And always giving premier customer service Cashier
Walgreens Pharmacy - Miami, FL
May 2007 to February 2008
Talked with customers by phone and in person.
. Assisted customers to select and purchase specified merchandise.
. approved customers checks and provided check cashing service according to exchange policy
. answered customers telephone, mail and in-person inquiries and directed customers to appropriate
sales area.
Security Officer
Security Alliance - Doral, FL
August 2006 to December 2007
Guarded industrial and commercial properties against fire, theft, vandalism and illegal entries.
. Watched for and reported irregularities, such as fire hazards, leaking water pipes and security doors left unlocked.
. Sounded alarm and called the police and fire department by telephone in case of fire and presence of unauthorized persons.
. warned violators of rule infractions, such as loitering, smoking and carrying forbidden articles.
Security Officer
Kent Security - Miami, FL
January 2007 to February 2007
Seasons
Only
property. Guarded industrial and commercial properties against fire, theft, vandalism and illegal entries.
. patrolled, periodically, buildings and grounds of industrial plant and commercial establishment, docks, logging camp area and work sites.
. Examined doors, windows and gates to ensure that they were secure.
. Observed departing personnel to guard against the theft of company
. Watched for and reported irregularities, such as fire hazards, leaking water pipes and security doors left unlocked.
Cashier/ Customer Service
McDonalds - Tallahassee, FL
April 2006 to June 2006
Received cash, checks and completed credit-card transactions from customers and employees.
. Counted money to verify amounts and issued receipts for funds received. Education
Diploma
Miami Northwestern Senior High School - Miami, FL
August 2002 to June 2006
Skills
• Premier customer service (10+ years)
• Computer Skills (10+ years)
• Hospitality Experience (10+ years)
• Cash Handling (10+ years)
• Cashiering
• Security (8 years)
• Microsoft Word (5 years)
• Customer Service
• Organizational Skills
• Typing
• Stocking
• Shipping & Receiving
• Insurance sales
• Avaya, SAP, order management system.
• Communication skills
• English
Certifications and Licenses
Driver's License
Class D Security License
March 2022 to March 2024
Guard Card
Class D Security
Contact this candidate