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Customer Service Team Members

Location:
Portland, OR
Posted:
March 12, 2024

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Resume:

Amy M GOTCHALL

***** ** ******** **

Portland, Or Multnomah County 97220

Tel: 503-***-****

Cell: 503-***-****

ad4alr@r.postjobfree.com

OBJECTIVE

WORK EXPERIENCE

Hyatt House, Portland, or Untied States

Bartender

06/2016 - 01/2020

Cash handling, POS knowledge, Customer Service, Alcohol knowledge, Serve Guest, Buss tables, Cook, Wash dishes, Take Inventory, Manage checks and tables, Prep Stations, Stock stations, Catering, Clean and maintain area, Load and change kegs, Check Identification, Maintain laws, Be very aware of behavior change due to alcohol consumption, Wine knowledge,Take orders over the phone, Balance my till and drop, Mop, and Lock up everything at night.

Ssp America, Portland, Or USA

Supervisor/Bartender

04/2010 - 01/2013

Oversee employee's/restaurant/bar, Maintain section w/tables for seating, Cash handling,Count Safe/Money tills/Change bag/Cash drops, and balance tills, Handle All issues, Alcohol and menu knowledge, Beer and Wine knowledge, Change Kegs, Customer Service, Pos computer knowledge, Maintain clean bar and prep station, Serve all alcohol ordered by server's, Follow guidelines, Be aware of guests consumption of alcohol, Wash dishes, Work at a fast pace while multitasking, and helping all team members in need. Also attending many Supervisor meetings.

Beaches, Portland, Or USA

Bartender

06/2009 - 04/2010

Customer Service, Alcohol knowledge, Prepair all alcoholic drinks for servers, Maintail clean bar and section, Serve tables, Take Inventory, Prep, Dishwashing, Pos system knowledge, Cash handling, Bussing tables,and working at a quick steady pace.

Coffee People, Portland, Or USA

Barista

02/2007 - 11/2010

Coffee knowledge, Customer service, Drink preparation, Clean and stock area, Cash handling, Dish washing, Coffee inventory, Make toddy/ cold drink mixers and milkshakes, Weigh out coffee beans, and Pos knowledge. Rose City Cafe (Hilton), Portland, Or USA

Bartender

06/1999 - 06/2009

Customer Service, Alcohol knowledge, Pos system knowledge, Cash handling/Balance till and drop, Barista knowledge used espresso machine, Maintain clean and stocked bar and section, Check on guest, Run food, Buss tables, Set tables, Do alcohol inventory, Change kegs, Open wine/wine knowledge, Make all alcohol drinks for server's tickets, and work at a steady pace while multitasking. GUSTAV’S ( HMS HOST), Portland, Or USA

Server

10/2004 - 11/2006

Serve tables, Customer service, Take orders, Run food and drinks, Pos system knowledge, Menu knowledge, Clean and prep section, Roll silverware, Wash dishes, Take and issue payment, Balance drop, and help team. EDUCATION

Benson Polytechnic High School Portland, Or USA

Diploma in Communications

1999 - 2002

Communications major, Graphic design, Photography, and many more skill's learned. SKILLS



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