Customer Service Relations
Resume:
Feb **** - Jan 2019
EBONY THOMAS
Professional Summary
Im A very friendly customer-focused cashier with attention to detail, good math skills, and ability to develop good customer relations, leading to customer loyalty and retention. Greet customers and collect payment using POS systems. Generate repeat business by determining customer needs and following-up.
Skills
•Customer service excellence Merchandise restocking Cash handling Bag merchandise
Process transactions Retail operations
Upselling Restock products
Serve customers Process payments
Experience
Cashier
KFC - Hobart, IN
My job working with KFC was a lot of cash handling as well as cleaning and stocking also prep for the next shift.
Increased sales of target items by employing excellent upselling and communication skills. Restocked shelves with current merchandise, taking time to arrange attractive, eye-catching displays.
Kept employee and customer areas clean, neat and ready for any challenge by using slow periods to tackle routine housekeeping needs.
Sales Floor
Ross Dress for Less - Merrillville, IN
Backed up the front lines by running a register during busy store periods. Unpacked, tagged and stocked merchandise for sale on the main floor. Rotated stock to move the oldest items first, minimizing product waste. Consulted with customers to understand their desires and suggest the best products to meet their needs.
Cashier/Customer Service Representative
K Mart - Griffith, IN
Verified prices and calculated totals using scanners and point of sale (POS) systems. Returned non-purchased products to shelves and performed general merchandising functions.
Operated POS cash register, handling an average of [Number] transactions on average daily.
Counted money in cash drawers at the start of each shift and balanced drawer at the end of 1256 East 36th Place, Gary, IN 46409
Ph: 219-***-****
********@*****.***
Jun 2016
each shift.
Solved complaints by customers and issued credits for returned merchandise. Restocked shelves with current merchandise, taking time to arrange attractive, eye-catching displays.
Kept employee and customer areas clean, neat and ready for any challenge by using slow periods to tackle routine housekeeping needs.
Regularly removed trash, organized tools and checked the shop's equipment to maintain a neat and safe work area.
Education
High School Diploma
West Side Leadership Academy - Gary, IN
GPA 2.9
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