Travel Agent Dining Room
Resume:
Kyle Bronson
*** ***** **** **** • Lexington, NC 27295 • 336-***-**** • ad4ag1@r.postjobfree.com
HIGHLIGHTS OF QUALIFICATIONS
●Positive, hard-working, punctual, and motivated person with great attention to detail.
●Excellent organization and communication skills. Team-oriented, works effectively in groups or individually. Communicates well by demonstrating excellent speaking, writing, and listening skills.
●Outstanding ability to multitask and solve problems efficiently and effectively. Works well under a variety of circumstances and deadlines.
●Excellent customer service skills, maintains professional and courteous demeanor and tone while dealing with coworkers and the public.
EDUCATION & TRAINING
2001-2003 University of North Carolina-Asheville
1997-2001 North Davidson High School
PROFESSIONAL EXPERIENCE
2022-2023 Kanpai Japanese Steakhouse
Server
●Prepare dining room including setting decorations, condiments, candles, napkins, service plates, and utensils.
●Provide guidance and information to patrons by answering questions, making recommendations, and suggesting food/wine pairings.
●Communicates orders to bar and kitchen while identifying patrons' special dietary needs or requests. Deliver food and drink orders to patrons’ table.
●Oversee dining process by removing courses when completed, replenishing utensils, refilling beverages, and being alert to patrons’ needs or spills.
●Operate facility’s POS system to finalize bill charges, issue billing to guests, accept payments, and return change, cards, or signature slips.
2020-2022 Village Tavern
Server
●Prepare dining room including setting decorations, condiments, candles, napkins, service plates, and utensils.
●Provide guidance and information to patrons by answering questions, making recommendations, and suggesting food/wine pairings.
●Communicates orders to bar and kitchen while identifying patrons' special dietary needs or requests. Deliver food and drink orders to patrons’ table.
●Oversee dining process by removing courses when completed, replenishing utensils, refilling beverages, and being alert to patrons’ needs or spills.
●Operate facility’s POS system to finalize bill charges, issue billing to guests, accept payments, and return change, cards, or signature slips.
2017-2020 Max Burger
Shift Manager/ Bartender
●Oversee opening and closing of restaurant, as well as dining room preparation.
●Assists General Manager in scheduling for all serving staff.
●Operate facility’s POS System for ordering, billing, payments, and balancing cash drawer at the close of each shift.
●Handle customer complaints and monitor dining room to deescalate situations before they become issues and advises the front and kitchen staff on how best to meet the goal of a pleasant dining experience for all customers.
●Protect establishment and patrons by adhering to all sanitation, safety, and alcohol beverage control policies.
●Provides assistance to other servers during busy dining hours to ensure timely service for patrons.
1999-2019 Piedmont Dental Arts
Part-time Pick-up and Delivery / Metal Technician / Office Manager
Manage business account transactions and records through Quickbooks for incoming and outgoing payments including vendor supply purchases, payroll, and other business expenses.
Provide pick-up and delivery of patient cases to local dentists.
Operate polishing machines as well as removing excess metal or porcelain and polish surfaces of prostheses or frameworks.
Melt metals or mix plaster, porcelain, or acrylic pastes and pour materials into molds over frameworks to form dental prostheses or apparatus.
Prepare metal surfaces for bonding with porcelain to create artificial teeth, using small hand tools.
2015-2017 Oso Eats
Server
●Prepare dining room including setting decorations, condiments, candles, napkins, service plates, and utensils.
●Provide guidance and information to patrons by answering questions, making recommendations, and suggesting food/wine pairings.
●Communicates orders to bar and kitchen while identifying patrons' special dietary needs or requests. Deliver food and drink orders to patrons’ table.
●Oversee dining process by removing courses when completed, replenishing utensils, refilling beverages, and being alert to patrons’ needs or spills.
●Operate facility’s POS system to finalize bill charges, issue billing to guests, accept payments, and return change, cards, or signature slips.
2011-2013 Brio Tuscan Grille
Server Manger / Head Bartender/ Server
●Oversee opening and closing of restaurant as well as dining room preparation.
●Address customer complaints and monitor dining room to ensure that all guests have a pleasant dining experience.
●Manage scheduling for all serving staff and work individually with other staff members to improve performance.
●Frequently train new staff members on service expectations, restaurant protocols, and proper food handling and sanitation requirements.
●Maintain the inventory of alcoholic beverages. Prepare and facilitate drink orders as requested by guests and other servers.
●Conduct traditional server and bartender duties and responsibilities when needed, as well as filling in for absent staff.
2006-2015 4th Street Filling Station
Bartender / Server
●Provide exceptional and efficient service to guests in both the dining area and bar.
●Establish appropriate relationships and communicate with patrons in order to ensure a positive experience as well as repeat business.
●Assist with training of new servers and mentoring to help with questions regarding service and restaurant procedures.
●Support delivery and take-out processes by taking telephone orders, as well as facilitating packaging of orders.
●Consistently monitor and restock the bar and dining room stations and supplies.
Kyle Bronson
362 Grove Park Lane • Lexington, NC 27295 • 336-***-**** • ad4ag1@r.postjobfree.com
REFERENCES
Mrs. Julie Heitman
146 Frances Lane
Winston Salem, NC 27127
Mrs. Jenna Welch
2084 Frye Bridge Road
Clemmons, NC 27012
Ms. Kim Wyatt
2156 Waterford Village Drive
Clemmons, NC 27012
Ms. Candy Blackburn
Max Burger- General Manager
3450 Old Salisbury Road
Winston-Salem, NC 27127
Mr. Jonny Faulkner
Oso Eats Part-Owner/Manager
299 Jonestown Road
Winston-Salem, NC 27104
Ms. Paula Watson
4th Street Filling Station General Manager
871 W. 4th Street
Winston-Salem, NC 27104
Mr. Adam Andrews
4th Street Filling Station Owner
871 W. 4th Street
Winston-Salem, NC 27104
Mrs. Stephanie Serrano
Brio Tuscan Grille Assistant Manager
325 W. Farms Road
Farmington, CT 06032
Mr. Bruce Bronson
Piedmont Dental Arts Owner
10477 NC Highway 150, Suite 4
Clemmons, NC 27012
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