LSW

OBJECTIVE

Experienced administrative professional seeking to transition into a healthcare position that can further expand my professional experience.

LAQUANA S. WATLEY

***** ** **** ***. **13

RICHMOND, TX 77407

EXPERIENCE

TELLER SUPERVISOR/ PERSONAL BANKER • WEST BANK •05/2005 – 11/2007

1.Supervised staff while auditing drawers/cash vaults/ATM's

2.Prepared shipments of 100-200 thousand dollars twice a week for transport

3.Ordered monies for the branch weekly while adhering to cash on hand rules and regulations

4.Maintained up to $20,000 in my drawer at a time

5.Sustained good work relationships with my colleagues and customers of the bank

6.Generated quarterly and yearly statements regarding the West Bank’s market so one could adequately determine interest rates for the current period.

BOOKING OFFICER • POLK COUNTY SHERIFF’S OFFICE • 11/2007 – 03/2017

1.Interviewed, verified, and input arrested persons’ information for booking and release according to established standard procedures.

2.Performed intake processing and maintained medical records and prescriptions of inmates housed in medical holding units.

3.Processed numerous court orders, other legal and booking documents with 100% accuracy

4.Served as a liaison to attorneys, clerks, judges and the general public in accordance with Iowa Code and departmental procedures to provide inmate information

5.Received inventory and released personal belongings and money to arrested persons.

6.Answered incoming phone calls and directed them as appropriate

7.Maintained accurate and complete records and prepared statistical reports on a regular basis

8.Reviewed written communications and correspondence for accuracy

6. Monitored security cameras as needed

7. Maintained the policies and standard operating procedures of the Polk County Jail and constitutional rights of incarcerated persons

8. Upheld the confidentiality requirements of the Iowa Code and the Sheriff's Office relating to information regarding the medical, personal and/or criminal history of jail inmates.

9. Maintained current CPR certification

CIVIL PROCESS CLERK • POLK COUNTY SHERIFF’S OFFICE • 03/2017-08/2018

1.Performed a variety of responsible fiscal/clerical activities related to the processing/service of civil process papers including protective orders, summons, complaints, subpoenas, levies, wage assignments, evictions, foreclosures, and condemnations in accordance with the Code of Iowa

2.Determined and collected fees; record/post payments, balance daily receipts, prepare deposits, and distribute funds

3.Prepared and recorded legal documents for service of process such as evictions, bankruptcies, small claims, summons and complaints, civil and criminal subpoenas, restraining orders, and wage assignment orders

4.Processed payments associated with executions and other collections for garnishments, judgments, attachments, service fees; prepares/distributes billing statements to plaintiffs, private attorneys, and contract agencies

5.Prepared affidavits of service for court/enters into database; prepares stops/releases for garnishments, vehicle levies; maintains files to document civil process; enters data into the computer system to monitor/ track activities.

RECORDS & INFORMATION SYSTEMS COORDINATOR • POLK COUNTY SHERIFF’S OFFICE • 08/2018 to 10/2021

1.Ensured integrity of electronic data by performing audits for data quality and accuracy of database records

2.Served as the liaison between the office, Information Technology, and all hardware/software vendors.

3.Coordinated the purchase/installation of new hardware/applications

4.Maintained the office web site and performed statistical analysis of services and ecommerce transactions

5.Provided assistance, training, procedural documentation and answers to technical questions to user’s regarding office-wide computerized systems, applications, and equipment

6.Monitored all activities related to record management, scanning, and indexing

7.Trained and instructed employees on the use of computerized equipment and systems

8.Reviewed technical questions, problems, and errors and collaborated with Information Technology and other vendors to resolve the problem

9.Assisted with the implementation of technology within the office

10.Regularly updated user documentation/manuals for office employees

11.Ensured appropriate retention requirements of Digital Documents/electronic data storage are met, appropriate file backup procedures on office systems are being performed, and the backup data is securely safeguarded

12.Maintained accurate information in electronic files by searching/comparing data across multiple databases, correcting or completing incomplete/inaccurate data, and by merging duplicate data records

COMMUNITY ADMINISTRATOR • FIRST SERVICE RESIDENTIAL • 02/2022 - PRESENT

1.Record fundraising data, prepare letters and other correspondence,

2.Assist with event planning including creating and implementing effective ‘thank you’ strategies

3.Attend supporter led events including, but not limited to, cheque presentations on behalf of the First Service Residential

4.Assist the Director of Fundraising and Marketing and the Management team with administration tasks, including minute taking

5.Implement systems to record relevant supporter data to audit and inform about future fundraising decisions

6.Support the Fundraising Team in the administration of community events, including Classic Cars, Hidden Gardens and WOW

7.Serve as first point of contact for all third-party community fundraisers

8.Support and maximize all third party led fundraising initiatives

9.Manage stock of fundraising stationery and materials for the department, including sponsor forms, posters, collection buckets etc.

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