STEPHEN FLAIM

513-***-**** ad4aek@r.postjobfree.com

Toms River, NJ.Linkedin.com/in/Stephen-Flaim/ FACILITIES MANAGER

Confident, high-impact facilities operations leader with an unmatched track record of problem- solving, driving change, and exceeding performance expectations

Relationship builder known for ability to work independently or in team environments; reputation as high energy, knowledgeable, and harmonious go-getter that gets the job done

Gifted with the ideal blend of mechanical and technical acumen, combined with the broad business sense needed to consistently deliver results AT A GLANCE

HVAC Program Graduate

NATE Certified

EPA Certified

29 Years as Business Owner

10 Years as Facilities Manager

Lead Team of up to 9 Direct Reports

EMPLOYMENT HISTORY

Flaim Inc., Loveland, OH 1994 – Present

Owner/General Manager

SNAPSHOT: Purchased existing full-service laundromat and grew business to 3 locations at once. Manage all facets of day-to-day operations, including customer service, procurement, budget management, marketing, advertising, facilities management, maintenance, equipment repair, project management, process improvement, and leading team of up to 9 direct reports.

Lead team of up to 9 direct reports, including talent acquisition, training, goal setting, and performance management, earning reputation as firm but fair, hands-on leader who provides tools needed for success

Served 10 years as facilities manager and groundskeeper for 5-tenant strip mall with complete oversight and repair of all lighting, electrical, plumbing, HVAC, snow removal, and basic construction

Navigated complexities of COVID-19, constructing isolated and secured drop off/pick up location for customers

requesting full-service that complied with social

distancing regulations

Overhauled floorplan to expand customer-facing

footprint, accommodating additional

equipment that spurred nearly three-fold

revenue growth

Drove green improvements installing energy-

efficient LED lighting and insulating high-usage

water heater, reducing utilities cost 28%

HVAC/R

Plumbing

Electrical

STEPHEN FLAIM Page 2 513-***-****

ADDITIONAL EXPERIENCE;

Carpenter, Self-Employed, 1994 – Present

Provided end-to-end carpentry and construction services, including roofing, finishing basements, bathroom remodels, deck building, and garage building Journeyman Carpenter, Shook Construction, 1990 – 1993

Member of Carpenters Local 200

EDUCATION

Fortis College, Cincinnati, OH

HVAC Program Graduate, January 2023

4.00 GPA

President’s List, Dean’s List

Completed Coursework Includes: Electrical Theory, Electricity Essentials AC, Building Trades, Thermodynamics, HVAC/R Controls, Advanced Controls, Motors & Motor Controls, Refrigerants, Air Conditioning, Commerical Refrigeration, Electric and Gas Heating Systems, Oil Furnaces, HVAC System Design, HVAC Troubleshooting, and Service Calls

University of Cincinnati, Cincinnati, OH

2 Years Completed toward Bachelor of Business Administration CERTIFICATIONS

NATE Certification

EPA Universal Certification

LEADERSHIP ASSESSMENT

Able to make decisions quickly on the go, often providing new and unique solutions, sometimes developed spontaneously. Poised, confident, and very articulate in front of groups, either large or small. Can react, adjust, and modify behavior in a variety of situations with a high degree of perceptiveness. Very strong verbal and persuasive skills, and likely able to provide insight and influence on a number of decisions. Projects an image of openness and friendliness towards others, even while maintaining self-control. Tendency to make quick and firm decisions with a high sense of urgency and desire to get things done quickly.

CORE COMPETENCIES

Human Capital Development

Lean Process Improvement

Budget Management

Quality Assurance

Regulatory Compliance

Project Management

Technical Acumen

Problem-Solving

Operational Leadership

Change Management

Workplace Safety

Customer Service

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