Kristina Horn

*** ******** **. ********, ** *****

931-***-****

ad4adv@r.postjobfree.com

Objective To utilize my well honed organizational and administrative skills to become a team player and make a positive contribution to this department.

Skills * Excellent Organizational Skills * Answering Multi-line Telephone

* Strong Customer Relations Skills * Word Processing and Typing

* Microsoft Suite Proficient * Employee File Maintenance

* Date Entry * Scheduling Meetings

* Smartsheet * Adobe Creative Cloud

*Microsoft & Mac Operating Systems

Experience

Providence, Construction and Development 2023-Current

Administrative Assistant

Provide administrative assistant duties including, assisting with payroll, aiding the director of operations with personal calendar, and scheduling meetings. Assist properties that we manage with getting bids for different services needed at the property.

Duties:

Coordinate invoices for projects.

Create T-shirts for a company that works with PC&D.

Run Payroll for 8-12 people.

Call contractors to set up bids for assets that need to be fixed or repaired.

Assist with setting up project proposals for incoming business.

Vanderbilt University Medical Center 2006-2022

Pharmacy Education Program Manager 2021- 2022

Provide education training duties including, onboarding new students for pharmacy orientation, assisting with onboarding pharmacy residents, as well as administrative support of pharmacy directors.

Duties:

Coordinate monthly onboarding for 8-20 students.

Coordinate graduation for pharmacy residents.

Assist with meeting minutes, agenda, and PowerPoints.

Maintain calendars for multiple Pharmacy Directors.

Assist with planning and scheduling of meetings.

Associate Executive Assistant 2021- 2021

Provide Executive Assistant duties including, support of budgetary and personnel activities, aiding the administrative director with personal calendar, as well as scheduling meetings.

Duties:

Coordinate day-to-day operations related to ANOs.

Maintain departmental personnel files.

Assist with meeting minutes, agenda, and PowerPoints.

Maintain calendars for 2 ANOs.

Assist with planning and scheduling of meetings.

Lead Administrative Assistant 2018- 2021

Provide administrative assistant duties including, support of budgetary and personnel activities, aiding administrative director with personal calendar, as well as scheduling meetings.

Duties:

Maintain Kronos for 100+ employees.

Order, maintain, and use supplies in a cost-effective manner.

Maintain departmental personnel files.

Assist with coverage when Sr. Administrative Assistant out

Help other Sr. Administrative Assistants with ordering using company credit cards.

Office Supervisor 2015-2018

Provide administrative assistant duties including, support of budgetary and personnel activities, aiding staff in daily operations to ensure good workflow, and assisting patients when they have concerns.

Duties:

Maintain Kronos for 50+ employees.

Order, maintain, and use supplies in a cost-effective manner.

Maintain departmental personnel files.

Coordinate space and facilities planning for two conference rooms.

Supervision of two PSRs.

Patient Service Representative 2013-2015

Provide customer services including answering telephone calls, collecting co-pays, scheduling appointments, processing insurance updates, and checking patients in and out for appointments.

Duties:

Maintain an organized and clean work area.

Order, maintain, and use supplies in a cost-effective manner.

Verify demographics and insurance to ensure proper billing.

Assist with filing billing invoices with appropriate monthly audits.

Correctly key in billing charges and follow up with missing charges.

Medical Receptionist 2009-2013

Provide patient care by utilizing clerical services to patients, families, visitors, staff, physicians, and all other customers in the department.

Duties:

Provide excellent customer service as evidenced by clear, direct, and courteous interactions in a timely manner.

Use of multi-line telephones, patient call system, and pager/beeper systems to facilitate the flow of communication in the hospital.

Follow computer downtime procedures as deemed by the department.

Participated in peer interviewing process for new employees.

Patient Care Technician 2006-2009

Provide assistance with patient care and coordinate patient flow throughout the department.

Duties:

Measure and record patient vital signs, height weight, and other various physical measurements.

Perform and assist with procedures according to protocol.

Participate in teaching of patients and families under the guidance of MD/RN.

Handled schedule for approximately 25 staff members.

Work alongside new personnel to demonstrate job functions and document training on new orientation checklists.

Aroostook Regional Transportation Systems 2004-2005

Special Service Coordinator

Provide weekly driving schedules to accommodate over 50 clients with 12 drivers, monthly audits, and budgeting of all vehicle maintenance.

Duties:

Organization of client schedules to be transported.

Assisting with bus dispatching within 5 towns to pick up clients.

Creating and maintaining individual vehicle spreadsheets.

Lake Superior State University 2003-2004

Clerical/Student Worker

Provide assistance to office personnel, including help with answering phones, filing, aiding with communication between departments, and assisting with payroll.

Duties:

Assisting in the maintenance and cleaning of 18 university vehicles.

Planning a three-day seminar, to include raising funds, coordinating conference room usage, and meal planning.

Verifying driving records of personnel.

West Virginia University School of Dentistry 2000-2001

Administrative Assistant

Provide assistance to the Assistant Dean of Dentistry, to organize and aid with the flow of the workday.

Duties:

Filing and organizing all potential student documentation.

Maintaining and monitoring Assistance Dean’s calendar and meeting schedule.

Composing and drafting meeting notes for approval.

Education

Bachelor of Art

Southern New Hampshire University

Word Processing/Medical Transcription

Locklin Vo-Tech

References

Furnished upon request

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