Michele Wolfer ad4ac8@r.postjobfree.com 971-***-****

Work Experience

Remote Customer Service Representative

eHealth

Passed the Texas state life and health insurance exam and trained in all Medicare.

Cigna Individual and Employee Health Plan Customers via chat and call

Remote Transcriptionist

National Capitol Contracting - Arlington, VA January 2015 to March 2017

Transcribed encrypted audio files for various federal government agencies to facilitate communication for clients such as the U.S Marshals/Department of Justice, Securities Exchange Commission, National Institute of Health, and Smithsonian Museums.

Worked within strict deadlines and stringent grammatical guidelines to deliver an accurate transcription in the allotted time required. Daily login required private encryption for security and legal purposes.

Bartender

YOLO Restaurant&Lounge (The Restaurant People) Las Olas Blvd /Ft. Lauderdale, FL

Part of the opening team of bartenders and we were extremely busy from the moment we opened our doors, we were filled to capacity. Through relationship building, reoccurring guests achieved.

Marketing Assistant/Medical Office Receptionist

CosMedical Loretta Ciraldo Dermatologist - Hollywood, FL June 2006 to January 2008

Front desk; full clerical duties including telephone and filing management, as well as creating labels for clients’ skincare distribution. Worked in collaboration with the sales team to assist with marketing needs, appointment setting, and daily communications organization.

The creative team and I were responsible for designing private labels for each client using Dr. Ciraldo's signature line of skincare formulations.

Responsibilities also included the handling of inventory for each client, while working side-by-side with our financial team.

Education

Baccalaureate of Science in Communications

University of Miami - Coral Gables, FL Graduated May 2005

Intern -Young and Rubicam Advertising Agency Miami - Brickell Key, Florida Accounts Department Citibank