Crystan Crayton

Bedford, OH *****

ad4ac1@r.postjobfree.com

216-***-****

Work Experience

Medical Records Coordinator HIM

Altimate Home HealthCare - Shaker Heights, OH

February 2023 to November 2023

· Performed maintenance of all reports and statistics affiliated, daily, weekly and monthly, with patients and staff (i.e., Passport).

· Strong communications with schedulers, authorization team, and intake referral resources as well as physicians' offices and Emailed all office staff daily, for continuation of schedule and authorizations. Scanned and faxed all document requests.

· Ability to pull records for audits, quality and insurance reviews. Remote Customer Service, Follow Up Hospital Billing Revenue Group - Cleveland, OH

December 2021 to February 2023

· Navigates through multiple applications and windows efficiently. (e.g., Epic).

· Demonstrates critical thinking, problem solving, and interpersonal communication.

· Obtained skills regarding insurance benefits, coverage information.

· Retrieves claims and EOB information, knowledge of Availity, MITS and Spot. MD- Medical Receptionist

Faith Medical Associates, Dr. Lakanathan Anand MD - Bedford, OH September 2020 to December 2021

· Prioritize multiple tasks, calls, liaison for external and internal patient triage.

· Managed schedule and calendar for physician, patients, and new registrations.

· Intermediate skills with clinical software, eClinical works, Microsoft, Outlook.

· Knowledge of medical terminology, ability to explain procedures clearly, easy. Administrative Assistant

Lajeans Mental Health Boutique - Bedford, OH

September 2020 to October 2021

• Managed and maintained communication with patients, problem solving skills.

• Handled all provider and emails, correspondence and faxes.

• Implemented routine drug screenings and outpatient appointments.

• Managed pre-registration and intake workflows successfully daily. Education

Bachelor's Degree in Science Healthcare Management Colorado Technical University - Colorado Springs, CO October 2016 to February 2020

Skills

• EMR Systems

• Medical Office Experience

• HIPAA

• Calendar Management

Assessments

Attention to detail — Proficient

November 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer service fit — Proficient

May 2023

Measures the traits that are important for success for customer service roles Full results: Proficient

Administrative assistant/receptionist — Proficient July 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Protecting patient privacy — Proficient

February 2023

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Office manager — Proficient

May 2023

Scheduling and budgeting

Full results: Proficient

Work motivation — Proficient

November 2021

Level of motivation and discipline applied toward work Full results: Proficient

General manager (hospitality) — Proficient

May 2020

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Verbal communication — Proficient

May 2023

Speaking clearly, correctly, and concisely

Full results: Proficient

Medical terminology — Proficient

September 2023

Understanding and using medical terminology

Full results: Proficient

Medical receptionist skills — Proficient

May 2023

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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