WERDA OSMAN

**** *. ***** **. *** I-*** SeaTac, WA 98198 United States Mobile: 206-***-**** Email: ad4aby@r.postjobfree.com

GLOBAL PUBLIC HEALTH OPERATIONS LEADERSHIP HEALTHCARE

Global Public Health professional with over 8 years of experience, including a background in leadership, project, policy, and data management. Experience serving as an advisor to public health leaders on a global, national, and domestic level. Experience serving in leadership roles with non-profit organizations providing contemporary methods of leadership, professional guidance to subordinates, and cultivating positive relationships with clients and community stakeholders.

•Excellent oral and written communication skills

•Engages effectively with authorities, customers, industry groups, and other stakeholders.

•Strong organizational, interpersonal, and problem-solving skills. Excellent written and verbal skills that reflect appropriate practice strategies/behaviors.

•Experience serving in leadership roles with non-profit organizations providing contemporary methods of leadership, professional guidance to subordinates, and cultivating positive relationships with clients and community stakeholders.

•Tri-lingual: English, Somali, Kiswahili

•Technical Skills: Advanced proficiency in MS Office (Word, Excel, PowerPoint), SharePoint, Tableau, SPSS/SAS

•Areas of Expertise: Epidemiology, Grants Management, Cooperative Agreements, HIV/AIDS, Contracts, Public Health, Customer Service, Data Synthesis, Oral Communication, Program Assessment, Health Data Reporting, Systems Thinking, Advising and Consulting, Emergency Management Frameworks, Emergency Management Functions, Partner Engagement, Program Management, Research, Program Planning and Development, Public Health Information Dissemination, Project Management, Health Equity, Policy Analysis, and Support, QARS, Data Synthesis, Decision Making, Integrity, Networking and Partnership Development, Program Assessment, Diversity

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SUMMARY OF QUALIFICATIONS

Management & Program Analysis: Continually improved methods and procedures for processes, measurement, documenting, and workflow techniques. Answered inquiries and addressed, resolved, or escalated management personnel issues to ensure client satisfaction and received and routed business correspondence to the correct department or staff members.

Healthcare Administration: Successful record of accomplishment in contributing ideas to improve customer satisfaction, effective communication, and customer service with patients, physicians, clinical staff, and medical administrators at all levels. Extensive background in laws and regulations governing health care operations. Proven success in managing employees, facility operations, and operational finances.

Public Health Management: Serve as a principal advisor in developing and formulating short and long-range public health program goals, objectives, and policies. Analyze public health policies, programs, and statistical standards to advise senior management on public health policies, operations, products, and services. Extensive experience in planning, coordinating, and developing public health programs and carrying out and promoting public health program activities in local, state, and international settings.

Project Management: Proficient in working with teams and project leadership to develop and execute actionable strategic plans that link stakeholder vision and strategies to deliverables and key performance indicators. Successful in communicating with sponsors, stakeholders, and key client personnel to develop viable strategies in performing various hazards, public health preparedness activities, and ensuring readiness to execute emergency response operations.

PROFESSIONAL EXPERIENCE

Public Health Analyst

Center for Disease Control Foundation, Seattle office, 01/2022 – Present

Hours per week: 40

Analyze various data sources related to drug use and overdose, such as medical records, law enforcement data, and public health databases. Identify trends, patterns, and areas of concern. Prepare and present detailed reports on these findings to stakeholders.

Project Management

•Design and oversee the implementation of the Overdose Response Strategy (ORS)

•Analyzed existing programs and policies, promoting specific action and determining how effecting evidence-based strategies are generating the desired results

•Develop short-term and long-term strategic plans for overdose prevention and response

•Design interventions and programs to prevent overdoses, enhance treatment access, and support affected individuals and families.

•Work closely with local, state, and federal agencies to share data, resources, and best practices.

•Coordinate with interdisciplinary teams to address the multifaceted challenges of the overdose crisis.

•Generate periodic reports detailing the status of the ORS, its outcomes, challenges, and future directions.

•Present findings to leadership, stakeholders, and the community.

Data Collection and Analysis

•Gather and analyze overdose-related data from various sources including hospitals, treatment centers, and law enforcement

•Identify trends, hotspots, and emerging threats related to overdoses.

•Use statistical tools and software to visualize and interpret complex datasets

•Collaborate with stakeholders to develop and refine the ORS based on data-driven insights

Education, training and Policy Recommendations

•Develop and Deliver training programs for Health care professionals, first responders, law enforcement, and the general public on overdose prevention, recognition and response.

•Promote the use of Naloxone and other life-saving interventions.

•Collaborate with community groups and organizations to promote public health awareness and education.

•Review existing overdose related policy and recommend enhancement

•Advocate for evidence-based policies and practices to combat the overdose epidemic.

•Present research findings to internal teams, stakeholders, and at professional conferences.

Public Health Analyst

Center for Disease Control and Prevention-Caduceus Healthcare-Contractor 01/2020 – 01/2022

Seattle Quarantine Station, SeaTac, WA 98188

Hours per week: 40 Type of Position: Full-Time, Federal Government

Responsible for generating electronic illness and death reports on QARS related to COVID-19. Provide information and guidance related to the prevention of COVID-19 for travelers arriving at SEA Airport who traveled abroad. Conduct a contact tracing report for passengers by creating an NTC spreadsheet providing necessary information to the Department of Health. Working with Air Activity Crew in conducting Contact investigation for passengers and referring them to the Department of Health. Maintain a calm but compassionate composure to assuage worried travelers. Creating a flight schedule for the COVID-19 response team. Address concerns and answer questions from community members and passengers to ensure appropriate correct information is being relayed. Maintaining the pet station confirming documentation is for every animal entering the country. Review Migrant health packets certifying all essential medical needs have been met for migrating to the United States. Provide epidemiologic consultation and technical assistance to local health departments, airlines, and the public concerning infectious diseases. Working with Quarantine Station Medical Officers to determine best guidelines for keeping all quarantine station staff to follow all the safety protocols. Contact tracing in Washington, Idaho, Oregon, and Montana working directly with the State Health Authorities.

Project Management

•Performs various miscellaneous technical, planning, and administration duties in support of the office, such as providing customer service to organizational personnel, developing and revising administrative standard operating procedures (SOPs), and maintaining and updating office files.

• Researching, preparing, and forwarding policy memoranda that inform personnel of changes in policies and procedures; composing and arranging responses to correspondence on subjects where policy and precedence are established; preparing various correspondence, forms, and reports; and initiating and obtaining the signature of the approving authority on staff actions.

Program Management:

•Provides primary disease prevention education, address concerns, answer questions, and encourage participation in active monitoring and review and verify contact information.

•Provides public health advisor services for programmatic support for entry screening activities, including performing public health risk assessments and providing disease prevention information to travelers.

•Gather, validate, and provide quality assurance for information collected in furtherance of CDC's entry screening activities and assist in transmitting records to local health departments for care and follow-up.

•Analyzes new and proposed legislation and regulations to determine the impact on program operations. Develop and modify administrative program policies, directives, and regulations. Conducts management surveys to determine compliance with federal laws, procedures.

•Monitors disease trends and consults with senior leaders to ensure that appropriate measures are taken to prevent the introduction/spread of communicable diseases by travelers, etiologic agents, or vectors.

•Managed and evaluated current public health programs/projects and has devised plans to solve frequent problems.

Quarantine Program

•Extremely knowledgeable of the Quarantine Activity reporting system (QARS) and a resource for other officers and contractors learning the system. CompletES and reviews QARS reports.

•Exceeds expectations in establishing relationships with all state and local public health partners ensuring a steady flow of

•information needed to complete over seven hundred arriving passenger reports requiring contact investigations at Seattle Quarantine Station.

•Performed multiple passenger interceptions while managing to calm heated situations when passengers become upset. Devised and executed position task list for quality control review and enhanced assessments for passengers arriving on flights that require screening.

Management Analysis

•Analyzes new and proposed legislation and regulations to determine the impact on program operations. Develops and modifies administrative program policies, directives, and regulations.

•Proactively works with leadership staff to solve problems, address customer needs, and generate ideas for program improvement in implementing policies and procedures.

•Conducts management surveys to determine compliance with federal regulations, and procedures: provided management advice, guidance, and assistance to management officials, supervisors, etc.

•Researches and identifies appropriate social services, including counseling and case management for program participants

Operations Manager

Law Offices of Louis G. Hunter

Seattle Office, Seattle, WA 98118 11/2013- 01/2020Hours per week: 40

Provided oversight of the firm’s budget and budget process; coordinated procurement and purchasing. Coordinate and execute the firm’s human resources functions, including recruitment and retention, employee relations, performance management, training, and education. Provide oversight of the facilities management duties and overall office functions. Collaborate with the firm's leadership to develop performance goals and long-term operational plans; coordinate and track strategic planning and organizational development, including succession planning, employee recognition, and development. Manage the firm's information technology functions and initiatives.

Administrative Management

•Researched opportunities for potential cost savings, efficiencies, and process improvement.

•Utilized best practices, principles and tools, concepts, and methodologies to determine and evaluate supply system performance.

•Researched and compiled material into reports, conducting fundamental analysis, designing layouts, and consolidating raw data into appropriate formats for presentation, including preparing documents for meetings (e.g., reports, tables, charts, and graphs).

•Updated and maintained the program office filing system, managing document retention and archiving.

•Handled a variety of administrative matters which do not require the immediate attention of the support staff.

•Managed and assisted with acquiring office supplies and service requests for repairs and maintenance of facility office equipment and furniture.

Operations Leadership

•Designed and streamlined firm administrative processes. Developed and implemented a firm-wide performance management process with identifiable KPIs.

•Ensured that all direct and indirect subordinates' responsibilities, authorities, and accountability are defined and understood.

•Analyzed and documented current operational processes and performance, recommending solutions for improvement when necessary to ensure efficient workflows are in place, yielding optimal productivity and performance. Developed, implemented, and monitored day-to-day operational systems and processes that provide visibility into goals and progress.

EDUCATION

Master's Degree- Public Health

Brandeis University, Heller School of Social and Policy Management, Waltham, MA 08/2010

Some College Coursework- Health Management for Older Adults

Harvard University, School of Medicine Boston, MA United States

Relevant Coursework, Licenses, and Certifications: Project Management Certification 02/2022, Developing an Interdisciplinary ApproachSafety Survival Skills 12/2020, HHS 2020 Annual Ethics Training 12/2020

CDC Overview of Federal Records Management 08/2020

CDC Quarantine and Border Health Services Trainings 08/2020

Basic Security Clearance (CDC) 2/2020

Bachelor's Degree- General Education

Minor: Comparative History and Ideas, Public Health

University of Washington Seattle, WA 06/2008

REFERENCES

Keysha Ross

Center for Disease Control and Prevention, Officer In Charge 206-***-****, ad4aby@r.postjobfree.com

Dr. Domonique Hargrave Caduceus/CDC contractor, Public Health Analyst, 601-***-****, ad4aby@r.postjobfree.com

Amy Molocznik Center for Disease Control and Prevention, Public Health Medical Officer, 970-***-****, ad4aby@r.postjobfree.com

Yohana Abraham Center for Disease Control and Prevention, Public Health Analyst, 503-***-****, ad4aby@r.postjobfree.com

Addisu Dubale Law Offices of Louis G. Hunter, Attorney, 206-***-****, ad4aby@r.postjobfree.com

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