DEIRDRE GLASS

*** ******** *****

CLARKSVILLE, IN 47129

502-***-****

ad4aaa@r.postjobfree.com

Address · Phone

Email · LinkedIn Profile · Twitter/Blog/Portfolio

OBJECTIVE

To ensure that the customer has a great experience

To be a part of the Company’s Culture and Vision

To enhance the growth of the company

EXPERIENCE

SEPTEMBER 2023 - FEBRUARY 2024

Patient Advocate - KnippeRx

Nessco Resource Staffing Service,

11003 Bluegrass Pkwy #400, Lou, KY

Review and process patient enrollment forms for the Patient Assistance Program (PAP)

Assist patients on the phone, verifying information by following HIPPA regulations

Notify patients and healthcare providers of approvals, denials and if additional information is needed.

Schedule treatments to be sent to the patient or their healthcare provider

Support inbound and outbound calls

Report adverse events/product complaints or inquiries

SEPTEMBER 2021 - CURRENT

UBER Driver

Provide transportation for the public in Kentucky and Indiana

JULY 2020 - JANUARY 2021

Billing A/R and Payment Poster

RemX, 10200 Linn Station Rd., Ste 225, Lou., KY

Print encounters and file for billers

Review remittance for denied claims

Call insurance to verify denials or request insurance to reprocess

Post payments from the remit and if necessary move balance to other insurance

Complete various work as assigned

MAY 2019 - APRIL 2020

Billing Payment Poster

360Care, 12910 Shelbyville Rd., Lou., KY

Post cash and credit card payments from patients and insurance companies

Inbound / Outbound calls

Scan and copy payments

Complete various work as assigned

SEPTEMBER 2001 – FEBRUARY 2019

MEDICAID BILLING SPEC., PATIENT FINANCE DEPARTMENT

CLARK MEMORIAL HEALTH, 1220 MISSOURI AVE

BILL INPATIENT/OUTPATIENT CLAIMS

A/R FOLLOW UP

APPEAL DENIED CLAIMS

WORK VARIOUS REPORTS AS ASSIGNED

TRAIN NEW HIRES

AUGUST 1988 – SEPTEMBER 2001

HUMANA MILITARY ENROLLMENT SPECIALIST

HUMANA INC

Data Entry – enrolled military families for insurance

Correct and add changes per request of insured

Contact insured for additional information

Work various reports as assigned

EDUCATION

MAY - 1984

GRADUATED – JEFFERSONVILLE HIGH SCHOOL

AUGUST 1984 – MAY 1985

INDIANA STATE UNIVERSITY, TERRE HAUTE, IN

SKILLS

●Medicaid Billing

●Medicaid Collections

●Data Entry

●Work well with other employees and management

●Excellent Phone Etiquette

●Enrollment Verification

●Great Attitude

●Very little supervision

●Able to work alone

Contact this candidate